The staff are super! Consultations and hearing test are free, and they were very helpful finding…read morethe specialty battery for my Misfit wearable!

From the owner: Best hearing aids and top-rated hearing care near you in Zionsville and Whitestown at the…read moreMarketplace at Anson. Expert audiologists and hearing specialists at HearBest provide reliable hearing solutions for hearing loss and tinnitus treatment. Dr. Judy Olson (Indiana's premier hearing doctor) and her team have 1,400+ five-star reviews for transforming lives through better hearing. HearBest specializes in second opinions with our 97% optimization rate. No matter what hearing aids you currently wear, we can help you hear better. Same-day hearing tests at our hearing aid center in Boone County. Schedule your free consultation today - You've Never Heard Like This Before!

Absolute worst customer service ever. No one there is proactive on following up with the customer…read more My mothers original set of hearing aids we're lost by them, with no call to us letting us know. When I called for a status check, they then realized they were lost and were having a replacement set shipped. Two weeks later, I call again to see if the replacements were ready, only to be told that speaker part on the new set was missing and they'd have to have the manufacturer send that. It's now week 7 of my mom being without her hearing aids, which she depends on. Absolute terrible customer service! If I could give 0 stars, I would!

From the owner: Beltone Hearing Care Center proudly serves the Avon, IN community as your local Beltone Hearing Aid…read moreCenter. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

Aaron was really great to work with. He took the time with my Mom, Esther, answering all her…read morequestions/concerns. He allowed us to "test" out another set of aids from a different company while testing his pair, as well. We were very satisfied with the care and service. And, my Mom is hearing much better. Annette was also very good with scheduling appts and texting reminder of appts. We appreciated that, as well. Thank you very much!

I wish 0 stars was possible! Worst customer service I have…read moreever received...anywhere! About 5 yrs ago, I went there to replace an older pair of hearing aids. I was not impressed with the service. My questions were not answered. I was not asked what I wanted, I was told. I bought a pair and came back a week later for the fitting. When I tried them on the screeching feedback was horrible. They made some adjustments, but the screeching was still excessive. The tech person (doctor?) was aggravated & said "screeching is normal... You may just have to get used to it." I had another pair for 8 years which only occasionally screeched if I laid my head on a pillow. At that point, I knew she was incompetent. I should have walked out. I paid for them with a charge card and as I was leaving the hearing aids screeched painfully loudly. I turned back to the desk saying I didn't want the hearing aids. They made me speak with the doctor who had the nerve to say, "This is a big decision. Perhaps you should discuss it with your wife." WITH MY WIFE?!! She just told me that I was not competent enough to make my own decisions!!! I didnt say I didn't want hearing aids... I said I didn't want the poor service and crappy hearing aids they sold me! I had to yell to get them to refund my money and then they said it could take a week or two before my card was credited. The hearing aids never left their store! Since then (inspite of repeated requests to stop) they send me monthly promotions! They are sales bullies and totally out of touch with their clients!

I have been going to John Payne for my hearing aids for the last 20 years and have had nothing but…read morethe best of service, consideration and helpful advice. The thing I like about this group is that they listen to my input and correct any problems that I have. John is able to work on hearing aids as well as provide services and has saved me a lot of money by being able to correct small problems that I have had. I have been to other services and it cost me a lot of money because the hearing aids I tried were not functional in my busy and challenging hearing environment.

John, This is Carol Cassetty and I want to let you know that I had to go with Connect Hearing on…read morethe South side because of my Medicare Insurance. I had to use a hearing service connected to my insurance. This service gave me 50% off my hearing aids. I probably wouldn't have to get new hearing aids if you had put volume wheels on my hearing aids. Diane has those volume wheels on her aids but you didn't put them on my aids. I really am upset that you didn't put them on my aids. At Connect Hearing they couldn't believe I didn't have volume wheels on my aids. Why did you do this to me? What have I done that you treated me like this? I probably wouldn't have to get these new aids if you had put volume wheels on my aids!!!!

This woman is a quack. She does not listen to you, the patient, at all…read more I had a severe sinus infection which was causing severe pain and pressure and nerve damage to my eyelid and making it droop. It had never done this before. First, an assistant came in, examined me, wrote a bunch of stuff on a chart and then left me sitting for about 20 minutes. (Assistants like this are an easy way to make money, you can charge for their time as well but they don't do anything useful since this Dr. basically doesn't pay attention to what they write down.) Then Ball comes in, asks me the EXACT same questions, does the same examination. I tried to explain what I was going through, how intense the pain and pressure were and was there something she could give me for pain. I explained that my eye was a big concern as it looked odd and droopy. She ignored me and basically said that I had an asymmetrical face! I think I'd know what my face used to look like, I see it every day. People who know me kept asking what was wrong with my eye! Well, nope, I was normal according to Ball. My first clue that she's a quack. After telling her I had a mild heart attack 2 years previously and high blood pressure, she gave me samples of Clariten D. Almost every doctor in the U.S. knows that's a big no-no. You don't give Claritin D to a heart patient. Well, throughout the next week, I kept having angina all the time and finally read the package and it said not to take if you have heart problems. She would not prescribe anything stronger than Tylenol for pain, even though I had told her that Tylenol was not helping at all and I was worried about taking so much of it. So much for compassion. I got a friend to give me some Vicodin which finally took the pain away and let me go to work and do my job the next few days. She scheduled me for a CAT scan of my sinuses and when the films came back 3 days later, she said there was no problems, everything looked normal. (Which BTW, she could have easily handled on the phone, but no, I had to come in again. More $ for the good Dr.) She wanted to run a series of tests which were going to cost me out of pocket almost 1000 dollars. I finally figured out that she was a quack and was trying to soak me for money and tests are where she makes her money. I got out of there and never went back. I took the films to another Dr. and he told me that not only was there obvious abnormalities on the right side of my head, that I barely had sinuses in some areas. He also prescribed antibiotics to clear up the infection so I could get some relief and he prescribed a very good pain reliever. Wow, a doctor who cares. I still have permanent nerve damage in my right eye and a drooping eyelid which my new doctor said could have been avoided had I undergone antibiotics in the first week. He was puzzled as to why Ball had not prescribed an antibiotic to get the infection down to a reasonable point. I was too. Anyway, Ball didn't listen to me, didn't read the films right, gave me samples which almost gave me a heart attack (again, not listening to the patient about their own health) and in general seemed annoyed that I was even in the office. To be honest, it really felt like she didn't believe a word I was telling her, even though the other doctor I went to said I was running a fever, had a bad infection and he basically cured me within 2 weeks. STAY FAR AWAY FROM THIS SUPPOSED DOCTOR!!!