My husband recently completed a stay at Skywood Recovery. I will first start by saying my husband was grateful for his time at Skywood despite the numerous frustrations. He learned a lot and returned home feeling mentally stronger. However, much of what we were told by staff before his admission was misleading -- and as a loved one on the outside, the experience was very frustrating, confusing, and at times, deeply concerning. Here are some key issues we faced:
1. Misleading Program Length:
We were told the stay was typically 2-4 weeks and "rarely more than 30 days." But on day one, my husband was told everyone is placed on a 45-day plan. This discrepancy felt deceptive.
2. One-Size-Fits-All Treatment:
The program is advertised as individualized care, but my husband received just one 1:1 therapy session per week despite stating he preferred more on his intake form. Be prepared to strongly advocate if you need tailored support.
3. Supplement Refusal Despite Medical Need:
We were told by staff that you can bring vitamins and supplements from home if they are in their original container they did not tell us was that they needed to be sealed containers. My husband brought medically prescribed, supplements in their original containers (and four of them were actually sealed) due to specific deficiencies from his recent bloodwork (Vitamin B complex, Zinc, DHEA, Omega-3 fish oil, Magnesium, a multivitamin, and others).
He wasn't given any of the sealed supplements and was only given one supplement out of all of the ones that were sent due to possible contraindications with medications they may decide to prescribe - but my husband specifically wasn't going to take any medication that may have been prescribed to him, so this was frustrating for us because he wanted to take the supplements he came with for his health and he was denied that because of medication that they may have prescribed, but he would have denied.
The staff seemed uninformed (and rude) about the difference between folate and folic acid when I told a nurse my husband needed folate because his body has trouble methylating things properly. This was all frustrating because they claim to follow a holistic approach to recovery. Perhaps we have different definitions of holistic.
4. Medication Overuse:
On his first night, rather than helping him manage anxiety naturally -- one of the reasons he was there -- staff offered prescription anti-anxiety meds immediately. This felt contradictory to the program's purpose and values.
5. Poor Nutrition and Wellness Contradictions:
Therapists teach the importance of diet, sleep, and exercise -- yet the facility offers mostly processed foods, not enough gym equipment, shared sleeping quarters, and little nutritional support (see vitamin and supplement section). He did say some of the food was good. One of the days my husband mentioned the teaching therapist warned about deli meats yet lunch on Fridays there are deli sandwiches. It was very contradictory.
6. Pressure to Stay + Insurance Misinformation:
Staff told the patients leaving early (AMA/ACA) would mean insurance wouldn't pay. This was not true for our plan (BCBS), so be sure to confirm with your insurance. It felt like a scare tactic to keep people there and there were rumors around the place that if you have "good insurance" they try to keep you longer. They also told my husband when he moved down to the Partial Hospitalization Program (PHP), it would cost him $50 per day that insurance wouldn't cover. When he was discharging, they asked him to pay $250 out of pocket to them immediately to which he declined. They billed insurance for his time in PHP and it was fully covered. It felt a little nefarious to ask patients to pay money upfront before leaving and before billing insurance to see what was covered and what wasn't. Patients don't have an opportunity to verify with their insurance any of these things while they're there before making decisions or payments. Make sure to confirm coverage with your insurance of all stages of treatment (detox, residential, PHP, IOP, and outpatient) before you go.
7. Restrictive Communication Policies:
During my husband's time in treatment, we encountered several communication issues that were both frustrating and disheartening. One particularly concerning policy was that expressing frustrations or a desire to leave early would result in the loss of phone privileges. This put my husband in a difficult position--he felt compelled to appear fully compliant out of fear of losing his only connection to his support system. For example, when he transitioned to the Partial Hospitalization Program (PHP), he was told by his therapist, Mark, that he would need to remain for another three weeks -- which was longer than he had even been in the program to date. Feeling discouraged, we developed a thoughtful discharge plan and notified staff on a Monday that he would be leaving on a Wednesday after 21 days...cont. in picture read more