Horrible place! Very unsanitary, used tissues laying around along with some used masks and some…read morenurses and doctors weren't wearing their masks right. They didn't sanitize the equipment before or after each use! My family member ended catching covid from this place! CLEAN UP YOUR OFFICE EYE ASSOCIATE OF NEW MEXICO!!

No apologies for not pulling chart and waiting over an hour to be told to come back later in day ughread more

The receptionist is very rude and unprofessional. Will change your appointment last minute without…read morenotice. You book for one time and they confirm and then when you show up and turns out it was a whole different time. She refused to allow me to speak to a manager. Gave me attitude when asking me if I still wanted to rebook. It definitely put a bad taste for me for this establishment. I had heard good things about the Dr but I'll never get to review his services as his receptionist was not friendly at all. You are the first person people greet and deal with and the way you come off really changes a persons perspective on a business. I will not be coming back. Had a better experience with Rivers in the Desert with Dr Lawrence. The receptionist there was friendly, professional and showed empathy not only towards me but others as well.

They can't send information through email. Everything has to be done by fax or sent through USPS…read moremail.

They do not respond to email requests for appointments, and they do not answer the phone. I was on…read morehold to make an appt for over 5 minutes with no response!

An extremely busy doctor's office but all the staff are very professional. They have this business…read morestream-lined to get as many folks as possible in and out. They are fast but thorough. We like John Brach, MD who we have confidence in. He is very nice and very qualified.

I am traveling through from Michigan and this morning sat on my glasses and squished them flat, but…read morethey didn't actually break. Took them to Advanced Eyecare just before closing and a very nice man named Don said he would try to help. He ended up perfectly straightening them out, (without breaking them), put new soft pad nose pieces on without me asking and overall adjusted them to sit better in my face than they ever have! He wouldn't even accept any payment. We can now continue on with our travels and I can see!!! Thank you to Advanced Eyecare and especially Don!!!!

Well, after today (3/31/25) I am definitely looking for a new eye doctor…read more I have been a patient for over 25 Years. Unfortunately in recent years your service has gone downhill. Doctors don't stay and my treatment today from your lady optician was just wrong. I had my exam and purchased 2 very expensive pairs of glasses the end of January. When the clear glasses came in I didn't like the frame color. I went to your office to see about buying a different color and was told I would have to make an appointment to talk to anyone. I didn't have time for that so I went home and ordered a new identical frame in the color I wanted. I switched the lenses to the new frame when it came in. Unfortunately the lenses got scratched in the process. So I brought you the frame and scratched lenses so you could replace the lenses. You sent the glasses in to have the lenses replaced. When they came in the frame was damaged. The optician agreed they were damaged and suggested she could order a replacement frame and switch the lenses when the frame comes in. I asked multiple times to make sure the color is the same as the ones I wanted (This was different than the frame color originally purchased but other than color is an identical brand new frame). She assured me they were. I even came back into the store to make sure and she once again assured me she had the same model and color ordered. Well that frame came in and it is not the color I wanted. Obviously the optician knew they weren't right because the first thing she said was "this is the color that came in". Again, this was a brand new frame that I would have bought from you but nobody would help me in a timely fashion! Now, today, the optician tells me you cannot warranty my damaged frame even though it was damages by YOUR lab putting the new lenses in it. She explained that she should have had me sign a waiver..... Well she didn't do that. Instead she assured me multiple times that the correct frame color was being ordered. Now I have a pair of very expensive glasses with a damaged frame that looks like it could come apart any minute. This is not the right way to do business. I will find a new eye doctor and will spend my money elsewhere. My wife will do the same and I will share my experience with others as well. Its too bad. I have been a loyal patient/customer for a very long time. I'm sorry to see that your business can't or won't provide the good service it used to. If you would like to change your mind and do the right thing by ordering a new frame in the same color as the one you installed the lenses in I would be happy to reconsider. Everyone makes mistakes. But if you want to stand by your optician and treat a good customer very badly then I am done!

Got something in my eye while riding the Durango to Silverton train. I called the next day 3…read moredifferent times and only got an answering machine. Called a 4th time and left my name and number but no one every called me back. Found a great place in Kanab that got me right in. Wouldn't recommend this place.

Extremely friendly and professional. Would recommend this practice to anyone in Durango.read more

The ladies are very nice and helpful. There seems to always be a new doctor but they still maintain…read moreprofessionalism. Great selection of glasses too

Readily available appointments that lead to a friendly front of house staff, followed by a great…read moreexperience with both the optometrist assistant and the doctor. I was brought several frames that matched my style and enormous head. Glasses were expected to be 2-3 weeks and came in a little after two. So, the expectation was met. The insurance seemed like a great deal and I bought it but I was not pressured into it. I was the first in my family to come here and I will be recommending that we all start coming here instead of Durango. Lots of love for Abba Eye Care!

Employees are very friendly and helpful. And doctor is very caring. My mom will not go to another…read moreeye clinic.

Friendly service. Haven't been there for years now but used them in the past. They worked with…read moreMedicaid insurance.

I'm not from Farmington, my eye contact ended up ripping and out of all the eye places in…read moreFarmington This place was the only one able to help.! And get me a new pair of contacts in very short noticed. Staff extremely friendly. Honestly would recommend this place 5/5 thank you guys for given my the vision to see again

What a terrific eyeglass store. Was in from out of town and my glasses broke. Stopped into…read moreClassic Eyewear and was welcomed in a friendly way. They fixed my glasses right away and handed them back in far better condition then they were. I loved this store. Old school service.