I have been using this mini cab company for the past couple of years and have yet to have a bad experience with them.
When I order a cab from them, they always arrive at the time I ask, sometimes a even few minutes earlier. This may seem like a simple thing, but a lot of companies I have used before can't even get this right! I have actually missed a flight because a cab company didn't come on time!
I'm not sure at what point they saved my mobile number in their systems, but now all I have to do is call up and give them a time and place, and they know who I am, and where I live, speeding up whole the booking process.
They are also very decently priced, for example at the time, a cab from gatwick to my house costed £37, where as Addison Lee wanted to charge me £70!
Moreover, I recently needed a pickup from Gatwick and my flight and baggage was running late. The cab driver waited for an hour and did not charge me any extra for waiting. Not to say that this may be the scenario for every customer, as it may be because I use them so often and it may depend on the actual driver. For example, there was another instance where my flight was late and the driver had to wait, he charged me for waiting, but we split the difference since it was neither of our's fault.
overall a nice cheap mini cab company that I would recommend. read more