Ditto to 'alles gut' said in previous posts. The Lady running the shop was very helpful and…read moreaccommodating to all our concerns. We worked past the language barrier with a smattering of my poor deutsch and the common language associated with the doing of laundry. When we came back 5 days later for another wash she pulled out the shirt, dried and folded, after we had forgotten it in a washing machine (had tried but was unable to contact us directly)! Going to a laundromat where an attendant is running the machines was a totally new experience and this woman made it special and especially effective.