I was under the care of Brittany Eberly for three years. At my visit in January, she prescribed Fluorouracil to be applied to my face twice daily for four weeks. She did not mention any precautions and insisted that the full four-week course was necessary. Within three weeks, I developed severe swelling around my eyes, along with blisters and bleeding under my eyes. Today at 4:3 p.m., I went to the office seeking guidance on what cream I could use to relieve the constant pain and blistering. The front desk receptionist was very pleasant and asked me to wait while she sought advice from Brittany. She explained that Brittany was with a patient and might see me afterward; otherwise, another medical assistant might help. After waiting 15 minutes, the receptionist informed me that Brittany suggested I purchase a cream sold at the office. I asked whether Brittany would like to look at my face, and the answer was no. I was told she would see me at my follow-up appointment in a month. It would have taken Brittany no more than three minutes to look at my blisters, swollen eyes, and skin and provide appropriate advice. read more

SkinSmart Dermatology - Medical Spas Near Me - Sarasota, Florida

Every time I call to fix my bill for services I didn't get all I is I don't care we are going to charge anyway and if you don't pay we will send you to collection agent are trash you credit score. They just want add fees for services not done to get more money. read more

Do not give them your credit card to be kept on file? They will charge you for all kinds of extras. Beware! read more

Rochelle Lamb was kind, compassionate and had spectacular bedside manor!!!! I'm so greatful to be apart of this practice . My husband and I both feel high quality care exists here. Her assistant Jessica was friendly as well. read more

Was told they don't keep cards on file when I was paying my co pay then randomly charged $426.00 with no authorization or explanation. Terrible business practice. Contacting the BBB read more

Amy Hoover was excellent at helping me understand which toxin was most suitable for my needs when I initially met her. She ended up being able to get me in right away for injections. We decided to try out Dysport which was quickly and efficiently injected by Dr. Callahan who made the entire experience very comfortable. II had 55 units of dysport injected at $16/ Unit and ended up paying $880. The entire staff that I was introduced to were by far the most competent and welcoming in the industry that I have encountered to date. I do highly recommend going to SkinSmart Dermatology as I will be returning for my next round of Dysport. read more

After my most recent visit to Skin"smart" Dermatology, it was Brittany, PA who left me with a horrible experience. I chose this practice because a family member used to work there and had the utmost respect for Dr. Callahan as a doctor as being the best in the industry. Unfortunately, she didn't treat my condition, so I had to schedule with someone else. It's a long story but I was charged as though she were an MD, at the highest tier. She didn't want to do much at my appointment, in terms of treatment, because my face was so broken out, so only prescribed a lotion and wanted me to come back in 4 weeks to put me on Retin A. Didn't touch my face. Didn't put a light to my face. Peeked closely at it once for a brief second. I ended up going back about 3 weeks later because my face was still swelling up. I went in thinking this was a follow up appointment, she'd prescribe the Retin A like she said she would and that would be it. Here's how it went: She suggested I come in when my face was broken out (when I did in my fist appointment, she wouldn't really help me and told me to come back in 4 weeks). She said that we needed to figure out why I was picking at my face. She suggested having a microdermabrasion. Over and over, she asked "What do you want me to do?" And, at one point, "Well, do you want to take your makeup off?" She was so unprofessional and condescending with me. And, why didn't one of the two nurses who came in take my makeup off?? The impression I got from her was like I was interrupting her day. I just had no words. I was flabbergasted and disgusted. I had been dealing with this confusing, scary, ugly condition on my face that I'm so embarrassed about and this is how someone in her profession is treating a patient. She even suggested a CT scan. $250 worth of insults. I swallowed tears and walked out. read more

I called the morning of my appointment to confirm the practice accepted my new insurance only to find out they do not. I asked very specificall, what would the cost be if paying direct, without insurance. I was told since I am an existing patient t the least it would be is $85.00, but if they needed to do any biopsy the total out of pocket could be $192.00. I go to check out and handed a bill for almost $300.00. I explained I just spoke to someone in their office and was told the most I would have to pay would be $192.00. the office manager said that someone in their call center made a mistake and there was nothing she could do. so I'm very specific, ask all the questions before coming in, confirm with the office what the maximum I will need to pay only to find its almost double. No acceptance of responsibility, no adjustment in the cost due to our mistake and pay up. read more

Brittany Eberly, P.A. and Dr. William Adams are both kind, compassionate, knowledgeable, and extremely proficient practitioners. Very pleased with my experiences with both of them at this Dermatology center. I can overlook a couple of underwhelming experiences with support staff and odd, mandatory, random visit from the owner for these two very talented caregivers. Highly recommend them! read more

SkinSmart Dermatology - Post biopsy, pre-excision. - Medical Spas Near Me - Sarasota, Florida

Last week was the first time I visited SkinSmart. My initial impression is as follows: As soon as you walk in the door I felt like a little uncomfortable because the many of the seats in the waiting room face the entrance door. Everyone looking up to see who's coming in the door next. That said, once I was settled and checked in a felt much better. When I went into the room for my appointment, the nurse who took me back was very nice and welcoming. The girl at the front desk was really nice. I didn't have a long wait. I scheduled an appointment for IPL but ended up Googling the do's and don'ts before IPL and decided to wait before making the final decision on IPL. I'm a little too nervous of potential things that can go wrong. When weighing the pro's and con's of IPL, I decided my skin is not that bad where I would risk making it worse at this point. Mind you, I hear many great things about IPL but everyone should be aware of the side effects which were not talked about during my appointment. If I do decide to have IPL done, I would trust the woman who consulted me. She was kind and did not push products or treatments on me like other places have. I'm rating this review based on the consult I was given and the relaxed atmosphere. read more

Beware, this company will overcharge your account by applying unauthorized payments to your debit or credit card. Additionally, if the time lapse between appointments has been 3+ years per visit, you are considered a new patient. Although it is a common practice for healthcare companies to consider one to be a new patient after 3years, charging an extra "new patient fee", which is NOT covered by insurance, is not a common practice, but this is the scheme SkinSmart uses. They are not up front about the extra charge. This should be considered fraud since the hidden fee is never relayed to patients. read more

I've been a patient at SkinSmart Dermatology since moving to Sarasota 2 years ago. In those 2 years I've had medical appointments with Molly and Dr. Callahan. I've also had cosmetic appointments with Angie and Dr. Callahan. The office is beautiful and the providers and staff really care about their patients. I've been very happy with the results of my cosmetic appointments. I've had Botox/Dysport, fillers, peels, and laser procedures. Dr. Callahan knows what she's doing. She's truly an artist and makes you look your best (refreshed, younger, softer, happier). I moved to Sarasota from Chicago. I was a patient at a dermatology practice in Chicago. The feeling there was cold like I was just another patient. There was no loyalty, warm feeling, or compassion. That is not the feeling I get at SkinSmart Dermatology. I highly recommend SkinSmart to those moving to the Sarasota area, those looking to change dermatologists, snowbirds, and those seeking a rejuvenated look. read more

Have been several times since moving here 1 year ago. Had some skin precancerous lesions removed. Also have had hydro facials. Wonderful and my skin feels great. Dr. Elizabeth is friendly and professional as is her staff. Very, very clean and safe during this time. I highly recommend if you are looking for dermatologist and or aestheticians. They have 2 full time MD's and several PA's. read more

Very over priced. In my opinion there is nothing unique about Dr. Callahan's injecting technique that supports the high price she charges. I use to be a regular patient/customer, but she does not value the loyalty of her clients, so I started looking elsewhere. I had a few expensive services done (example: lips) that I was very dissatisfied with the outcome and even after raising concern, my concern was brushed off and dismissed. I have since found a botox injector who is very skilled - He is an absolute artist - my injections last double the time for half the cost and he is able to treat areas that Dr. Callahan was not successful at treating. read more

If you like a personalized experience with your doctor who can actually address your skin's concerns, then this is NOT the place for you. I came here as a new patient, and the moment the doctor walks in to see me, she starts spewing the kind of products I need to purchase without even glancing at me or asking about my concerns. She didn't ask about my history with my skin, and when I offered to tell her about my regimen, she said she didn't need to hear it. I would never go back here again. They also try to sell you overpriced garbage with terrible ingredients in them, including alcohol den. and mineral oil. I will not be returning. read more

I've been going to SkinSmart for almost 10 years. I was initially referred there from another dermatologist because I has squamous cell skin cancer under my fingernail which needed to be removed with Mohs surgery. Only certain doctors are trained in this precision form of surgery. The outcome was very good. Since then, they found a very early melanoma on my arm. I'm very grateful to SkinSmart for their caring attention to detail. read more

Dr. Callahan is vibrant, passionate and highly skilled in her field. Full disclosure: I have the pleasure of a professional working relationship with Dr. Callahan and the SkinSmart team. However, my experience with Dr. Callahan began as a medical patient several years ago. Since then, I have continued to use their Skin Care Boutique to purchase all my facial skin care products. Her staff is very knowledgeable in recommending the products that are best for my skin type and goals. Having enjoyed such great results, I recently started seeing Dr. Callahan for Cosmetic Dermatology to look my best - and still natural - on my wedding day this past November. I highly recommend SkinSmart. read more

This place is very predatory. I'm extremely disappointed. I went in to get a simple skin check, as I had a couple of moles I wanted to get removed. They ended up only removing one (even though I asked it they could remove a few that were bothering me) As they were doing the procedure, they asked me nonchalantly, if I would want to get it biopsied. I was unsure if It was even necessary, I didn't really care about getting it biopsied, since I just wanted it to be taken off, so I hesitated. It was presented super casually, as if it was just standard procedure going along with the mole removal so I just said sure... they failed to mention any additional cost for the biopsy.... Afterwards, I pay for the procedure. The woman at the desk said nothing to me about any other charges. I thought I was all set, I went on my way and thought nothing more about it. A month later I get surprised with a bill in the mail for nearly $300 from the lab that examined the biopsy. No one told me to expect a bill in the mail, or even that there would be any extra charges. Nothing! Needless to say, I won't be going back. I would advise you to find a more professional, honest, and transparent place to get your procedures done. This place deceived me and now I'm stuck with twice the bill I was expecting. read more

I have been here several times now and my appointments are always rushed. I am literally asking questions while the pa is halfway out the door, it's very awkward. I have heard great things about drcallahan, but she is very difficult to see. It's very hard to see any doctor here in general. The last time I made an appt stating exactly why I was coming in (simple mole removal/biopsy). At that appt they then said I would need to come back for a consultation with the doctor. I thought this was the consultation! So then I would need a third visit for the procedure. Mind you I have an $85 copay for a specialist, so it literally cost me over $250 for a consultation, not including any procedure costs. I called and explained my frustrations and they said they would have to get back to me. Meanwhile, while driving home I saw a sign down the street for Dr. Sax dermatology. I called them and they literally got me in and saw me the same day! They took their time and even sent me home with samples. What a huge difference. It made me realize this place is a just a money making business. read more

I have been here once before and this time the staff was very rude. I was very specific when I made an appointment as to what I needed but after driving an hour to the appointment I was told that they could not help me and that I needed to see the medical side. I am surprised at how poorly they treat a repeat customer. Their time is extremely valuable but apparently ours is not. I will not go back. read more

I was a patient for 4 years. I had skin checks twice yearly by the nurse practitioner. My experience was always wonderful. Brooke Robbins took her time, was very thorough and listened to my concerns. Unfortunately, she left the practice. Six months ago, I had melanoma. So my next skin check appointment I made with Dr. Callahan. VERY DISAPPOINTED. She came into the room quickly, she talked to someone in her ear piece while examining me, and I never felt I had the opportunity to ask about a few skin issues I was experiencing and out the door she went. I will NOT return to this practice. I am switching and going back to the nurse practitioner's care by Brooke Robbins at Milam Bogart in Sarasota. Maybe if you are seeing Dr. Callahan for botox, you get more attention. read more

I was so impressed with the level of care and concern with Dr.Callahan and Molly the ARNP. Their level of knowledge left me feeling confident in what the full scan uncovered and the treatment plan chosen. I would highly recommend! read more

I got a mole removed that Dr Callahan wanted to have a biopsy done on. It was very very painful to have removed. I walked out of that office saying I never wanted to do that again because of how bad it hurt! I had another mole that needed removed but waited a few years because of the pain I felt with my first removal. I finally got it done today by another doctor and I had ZERO pain! The doctor told me today I should not feel pain! I would not recommend anyone to see Dr Callahan. Not only did the procedure hurt more than it should have she was not professional or friendly. I don't like to leave bad reviews but this one I highly felt needed to be shared. read more

I had a very unfortunate experience before I could even get through the door. I just moved to Florida and need a new dermatologist to continue my treatment with accutane, which I started two months ago. I was told by the office staff that the dermatologist would not continue my prescription written by the doctor where I used to live, but would instead have to "start over" with an entire six months' of treatment. They insisted on the phone that the doctor treats patients "herself, and for exactly six months. No more and no less". I'm already almost halfway through the course. It is a powerful medication, and the literature doesn't recommend prescribing more than is needed. More and more recommendations seem to be advocating for dosage based on individual presentations and responses, and in fact, "eighty-five percent of patients who receive a dose of 0.5-1.0 mg/kg/day are virtually clear of their acne by 16 weeks"(https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2835909/pdf/de0103_0162.pdf). How can they dictate that I would HAVE to start over and complete another six full months of treatment before the doctor has even seen my face? I'm not sure if the office staff was just misinformed about this supposed "policy," but I am very concerned by what they told me and what it may mean in terms of patient safety. How can they possibly know how long I would "need" to be on the drug if they do not know what my acne looks like now or even what dosage I am taking? Everyone responds to the medication differently, so the "cookie cutter" approach that the office staff said is mandatory just doesn't seem "SkinSmart" to me. read more

I have been getting Botox and fillers for more than 20 years. This office is the most disorganized, overbooked, patronizing dermatologist I have ever had the displeasure of visiting. She has a beautiful office for which she has to pay rent, so she charges a whole lot for services you can have done Elsewhere for Less, with the same quality. I will not be returning to this office as countless times I have been there and waited an hour or yes, even two hours for service. Dr. Callahan is condescending and arrogant. She believes her own hype. She believed the self-promotional articles (bought and paid for) she has taped up all over her office. read more

I have been receiving injectables for close to a decade now. My recent visit to Dr Callahan @ SkinSmart Dermatology was by far the the most professional, and pleasant experience I've had to date. The office is state of the art and every person on staff who I dealt with was friendly, courteous and most professional. All that aside, Dr Callahan does all the injectables herself ( don't assume they all do), listened AND heard my questions and concerns and left me feeling very comfortable. I traveled from Rhode Island to get in with her for injectables based solely on her credentials via the Internet, so I was a little nervous. She did not disappoint. My results are AMAZING. I've never looked better! I am in the beauty industry and at 50 years old , it's really important to put my BEST face forward. Dr Callahan is now the ONLY Dr who will ever go near me with a needle again... No matter where she is located! Amy E Sawyer Hairstylist/ Colorist/ Educator @ Spa Mosaic South Conty Commons Wakefield RI read more

I have been to several Dermatologists in the area for cosmetic procedures over the 10+ years I have lived in Sarasota and I have found none to be as thorough and professional as Dr. Elizabeth Callahan. Dr. Callahan takes her time and answers all of your questions during the consultation and does not push products on you. She is knowledgable and honest in her evaluation of your treatment. The practice is very organized and the staff is gracious and happy to be working there, obviously a testament to Dr. Callahan. I am extremely pleased with my results and will gladly recommend SkinSmart Dermatology to my friends and family! read more

I have seen Dr. Callahan and her practitioners for years, but only recently decided to try fillers! Wow! I am really impressed. I decided to have my lips plumped just a LITTLE. I did not want to have that fish mouth. I was amazed at how much younger I looked. No one at a recent wedding I attended could tell what was different ... just that I looked "amazing." I know her skill is what made the difference. I looked younger but not "done." read more

My name is Robert Fuller. I have been a skin-cancer patient of Dr. Elizabeth Callahan since 1997 and I could not be happier with the skilled professional treatment I have always received. Organizationally, SkinSmart Dermatology is by far the best medical practice I have ever encountered. Although it has a large, highly trained and specialized staff, it is a tightly run organization that offers both efficiency and an atmosphere of caring, personalized informality that is readily apparent the minute you enter the suite. Everyone and I literally mean everyone is neat, well groomed and attentive. In addition, Dr. Callahan and Dr. Adams are not only at the pinacle of their profession as physicians and surgeons, each is willing to take whatever time is necessary to understand and accommodate individual needs. No one is rushed here; the patient is treated as a welcome client, a guest; afforded all the respect, courtesies and attention lacking, in my opinion, elsewhere. In short, I am delighted to be a long term patient of Dr. Callahan and would not hesitate to recommend SkinSmart to anyone requiring the very best in dermatological care. My wife is also a patient and shares these views. read more