I've been seeing Dr. Lena Kramer for 3 years now and she is absolutely WONDERFUL. I loved her so…read moremuch that I followed her from her previous practice in Munster, IN to her new practice in Skokie, IL at the Illinois Dermatology Institute. With her empathetic, understanding, and informative approach, she has completely changed my skin and hair in the last few years. I am in my early 30's, so an effective skin care is extremely important to me. I went from having hormonal breakouts and acne to completely glowing and clear skin thanks to Dr. Kramer. She carefully took the time to examine my skin and learn about my skin goals, and provided a curated skin care routine that was easy and effective. Most importantly, I experienced extreme hair loss due to stress/ COVID in the Fall of 2020. As one can imagine, losing all your hair at 29 was completely defeating, traumatizing, and scary. Dr. Kramer heard my concerns and emotions, thoroughly and thoughtfully explained the condition (Telogen Effluvium), and created a well thought out routine and care plan for hair growth. With that, she ran all blood tests to cover our bases, suggested supplements where needed, prescribed the most effective medications, and performed PRP injections on my scalp. Within 3 weeks, I was thrilled with the results. As you can see in the attached photos, I had significant hair growth in just 3 weeks :) Dr. Lena Kramer is a rockstar dermatologist- you must see her!

Poor customer service. They screwed up my appointment (scheduled it for a shorter time slot than it…read moreneeded) and didn't figure it out until 2 hours before the appointment time. They charge patients a $50 cancellation fee if made less than 24 hours in advance. They denied my request for a $50 discount because they violated their own policy. Why is their time worth more than mine? I cleared my schedule for the appointment and now have to rearrange for the rescheduled appointment.

I can't say enough good things about Cami, the doctor's assistant at the Skokie office. From the…read moremoment I met her, she made me feel comfortable and cared for. She is incredibly knowledgeable, and patient. What meant a lot to me is that she speaks Arabic, which made communication so much easier and helped me feel even more at ease. It's rare to find someone who is caring, like Cami.

The receptionists are very welcoming, helpful, kind, and effective…read more Dr. Christina is very knowledgable. Anna knows how to give the best shots! Everyone works together as a team nicely. Thanks to all. Kathy in Skokie

This review is solely based upon my experience with PA Karen Smith. I don't disagree with others…read morewho posted that the staff at the front desk could be on the friendlier side, but when I'm going to have a service done that could potentially save me from developing skin cancer, or cause any kind of disfigurement to my face, I would happily overlook these small inconveniences when it comes to the quality of the work being performed. I am a new patient at this practice and make well over a 40 minute commute for one reason : Karen Smith. With three kids under 5, the thing I'm lacking most is time; therefore, the fact that I go so far out of my way when I'm surrounded by other dermatologists much closer to home speaks volumes when it comes to Karen's credentials. Years ago I made the decision to begin preventative Botox. I am incredibly neurotic when it comes to two things: my hair and my skin. Once I made the decision to get Botox, I spent countless hours reading reviews and looking at pictures to find the person I trusted enough to have the knowledge and experience to perform this procedure. I wasn't going to just let anyone inject a needle full of Botox into my face. I met Karen when she was working at another practice and instantly knew I had made the right decision. Karen was patient, intelligent, and honest when it came to my expectations. Unlike many in her profession, Karen took the time to talk to me about the procedure and answered the plethora of questions I threw at her. She never pressured me to do more and even encouraged me to go for a more natural look. She never tried to sell me on additional products or services. It also didn't hurt that she is flawlessly beautiful. I have never been disappointed with any work that Karen has performed on me. I was so impressed with her that I decided to switch from my old dermatologist to use her. My skin has never never looked better. I always make sure to have her look at my moles as well. She is extremely thorough in her inspections and I feel confident that I'm in good hands each time I leave her. In today's society where places to Botox have become pretty much the equivalent of your local Starbucks, it's refreshing to have someone who is so passionate and professional. Karen genuinely cares about each and every one of her patients. You don't just have to take my word for it. These days it's difficult to know who to trust when it comes to your health and well-being. I challenge you to go see Karen and experience her services for yourself. I can promise you that she will not disappoint. I'm so confident in her services that you know where to find me if you feel that any part of this review isn't 100 percent accurate and honest. Good people deserve positive recognition and Karen is one of those people. They say beauty is only skin deep. I say that it doesn't hurt if that skin just happens to look good too.

This is in reference to office experience. Helen was exceptional about assisting me with a…read morescheduling issue I had at another location, and ensured I received the help I needed, despite me never even having visited this location prior. I've had a lot of negative experiences dealing with the office staff at other locations and was pleasantly surprised by my interaction with Helen. Thank you for taking the extra time to provide quality care, it truly helped me so much!

As others have written, if you wish to have your skin cared for, see Maria...skilled, experienced,…read morewarm, able to advise without upsell. Easy parking. Lovely staff. Comfortable, quiet . May I add a star?

They need to improve there communication and service. They are not compassionate to your needs…read more. and do not acknowledge any of their mistakes so I do give zero review very unprofessional need more customer service and more sympathy towards customer service! I

Doctor Dy is concerned about spending the time and treating her patients with the most advanced…read moreoptions. Her work is impeccable and always achieves a natural outcome with any facial procedures. I have been a patient for 10 years.

Dr dy awsome she knows her dermatology very professional friendly Thk you doctor dyread more

I have been going to Dr. Borowicz for a few years now and I could not be more pleased with her…read moreservices. She is fast, efficient and makes me feel as comfortable as I can get for going to the skin Doctor. Their Staff is friendly and moves the Patients quickly without any delays that I have seen. I really appreciate having Dr. Borowicz and her very relaxing bedside manner. She always makes me feel at home and less nervous!

Dr. Borowicz is great. She is friendly-yet-thorough, and put me at ease. She also took care of my…read moreissue same day. Something I thought would require a follow-up visit. While at my visit, she also gave me the opportunity, several times, to ask about other health-related items or concerns I might have. I got the sense she wanted me to inquire about as much as I could while at my appointment. For this I am grateful. I would highly recommend Dr. Borowicz to anyone who has skin or dermatology concerns or needs. I was very impressed by her and will be back to see her in the future.

After the first visit I was hopeful but when a couple treatments didn't work for my son she said…read morehis condition was just genetic and didn't have any other recommendations on what to do. After pressing more, she said we could get another opinion. I'm so glad I did! We went to Northwestern Dermatology and it turns out it's psoriasis. We got the right medication and after just a few days it made a huge difference. I think Dr. Goldberg is knowledgeable on a surface level but for our deeper issue wasn't willing or able to find out the root cause.

Dr Goldberg is fine and has treated my twin girls effectively but we can no longer return here due…read moreto the front office staffing ineffectiveness. Today i missed my train and could not go with my almost 18 yr old daughter to her consultation. I called, explained the situation and the receptionist was nice and sent me a Patient Consent form via email with me authorizing my daughter to be seen. The form states "I hereby grant the Physician permission to treat my child when they arrive at the office unacompanied" Furthermore, I was told her maternal grandmother could attend with her which I added her name to the consent form, though it was not required. My senior parents rushed to accompany my daughter. My daughter has a very challenging schedule with HS Sports and this visit was scheduled some time ago to accomodate that. She rushed after school to get there. She was rejected by the Office Manager and could not be seen. WHY HAVE A CONSENT FORM IF IT IS USELESS? Why ask me to fill it out? Why waste our precious time? We are done here. They lost 2 patients today because of this ineffective office management and not following their own policy. The office manager is in need of training and Dr Goldberg should review her policies and educate her accordingly or seek a staff that knows what they are doing and do not bring an attitude that was so unnecessary. It takes a village and the office staff represents the Doctor and if they cannot do so in good spirit then that is sad. This was the last straw. Moving on....

Dr Levy has been treating me for skin cancer for years since I am very fair skinned and love…read more outdoor activities resulting in skin lesions .Dr Levy has been professional and quite pleasant . He has explained the process and always puts me at ease If you need a good surgeon with a staff that is quick to help, I vote for Dr. Levy

Referred here due to two different types of cancer on my face in 2012 : melanoma and carcinoma. His…read morepractice is so well run, it is (almost) a pleasure to be a patient. The administrative details are handled smoothly (scheduling, insurance, etc). The information provided by the nurse and the doctor made the whole process clear and less stressful. Tho they are busy, no one seemed rushed. Dr. Levy actually looks at you and listens to you and communicates in a kind manner that is understandable. And the procedures (two of them) went just as they predicted. I was anxious about any scarring on my face. Levy heard me and instead of getting defensive, referred me to a colleague (more of a plastic surgeon) who closed up the larger cut. I am cancer free with barely any visible scar. Going back (two years later) for some elective facial laser treatments.

Dr Damstetter is an amazing human! She's honest and will get you to your goal in a way that is…read morebetter than expected for aesthetics. On top of yearly skin screening with her patients. Kind & beautiful!

Friendly, courteous and knowledgeable staff. My visit was pleasant, and I'd definitely recommend…read moreReserve Dermatology and Aesthetics! I appreciated that they took their time to answer all my questions! It was a quick and comfortable experience and I was able to complete my consult and procedure in the same appointment.

I've struggled with cystic hormonal acne and just acne in general for years. I finally got it under…read morecontrol, however, I had a lot of clogged pores and hyperpigmentation. One day, I decided to overuse a specific acne product and let's just say it didn't turn out well. Those specific spots I placed the product created a deep pitted lesion which is now classified as a "boxcar" scar. My skin was irritated, texture wasnt the best, and still had active acne. My self-esteem was torn and I needed help. I called and spoke to Lucas who wanted to help me and got me in at the earliest appointment. Upon arrival, the staff was accommodating and were so helpful, respectful, and personable. They collectively made the check-in/insurance process so easy. I met the Dermatologist and his assessment was clear, concise, and provided topical and oral medication the same day. I asked multiple meticulous questions and he elucidated educational responses. He prescribed me medication for the active and hormonal acne I had, and put me on a consistent facial basis. I noticed the biggest difference in the texture of my skin and my acne went down. As far as the lesions, they are still healing, but the deeply pitted hole I made in my skin is now a month away from being even with the rest of my skin. MIND YOU, this is just a month of treatment and I've noticed a 180. The facials were done by a marvelous woman who's in Medical School I think. She's skilled, knows her stuff, and provided excellent facials tailored to my skins needs. Overall, the staff blew me away and so did the dermatologist. I recommend this office to my family and friends and I honestly never want to go anywhere else--neither should you.

Do not go to this clown! Gabriel MarTinez.Diaz masquerades as a dermatologist. My daughter went…read morethere for an overall check. He spent two minutes did not perform any kind of evaluation just gave her a script for acne medication. When she went to the pharmacist to purchase it (and it was $90) she was told she would have to get a pre-authorization from the physician's office. She called the office and they said they would not give it to her unless she paid another $50 which is what they charge to give a pre-authorization!! This was just a money grab. So on top of the $90 prescription she was made to pay another $50 out of pocket to the office for them to do a pre-authorization! Not only was this clown dermatologist, unprofessional, dismissive, and rude, he is also a money grabber, charging to pre-authorize a prescription he actually prescribed! The "examination "which she had waited for an appointment for, took exactly 5 minutes. He did not do any kind of evaluation. He needs to be out of this business and reported to the medical licensure board. Nobody should go to him. Be warned.