Said what they do and did what they said. Quality workmanship and customer service. Quick to…read morerespond to questions along with follow up pictures to go with the answers. Without asking, they keep you up to date on installation progress with pictures. Start to finish perfectly executed and on schedule. I wish all businesses ran like this one. They take justified pride in what they do, and it most definitely shows. Above, was the more succinct "30,000 foot" view of our experience. Below, is a more detailed view of our experience for those who may be interested. We were looking for a flat tow hitch to pull our Jeep behind our class A motorhome. Stacy kindly greeted me and introduced me to Ryan. Ryan walked through some scenarios and asked questions to determine what was most important to me. I was looking for strength, durability, and simplicity. He walked me though options to accomplish that. He had Tai show me a couple hitch designs and how they operate. We got the heavy-duty Blue Ox hitch and the integral Demco braking system permanently mounted in the Jeep. No separate braking unit/machine to put on the floor behind the brake pedal to attach and adjust, as well as take back out, and stow every time. With the Demco system, we just flip a switch on a box under the dash to activate or disconnect the tow braking system. That's it...done. It is more money, but considering the reliability, simplicity, and particularly the speed of set-up/tear down it brings to the table, it is well worth the extra cost to us. Not that it was that much more in the scheme of things. We scheduled the installation. Everything was like clockwork to the proposed schedule. We took the Jeep in 1st. After a couple days we took the motorhome in. The next day everything was done, ready for training, and pickup. Tai did an outstanding job training us the proper steps for coupling and uncoupling the hitch, as well as, putting the Jeep in the correct state to safely tow it. That was more involved than I anticipated. Incorrectly doing a step can damage the vehicle. But don't worry. They give you a comprehensive check sheet for the coupling, uncoupling, and vehicle set up procedure. If you just follow that step by step, you will have no problem. We are laminating it and will keep in the motorhome with the hitch components. I also scanned it as a pdf file in my phone. I like having the checklist as this is nothing you want to be complacent with. Missing a detail can damage your vehicle(s), create a dangerous situation and potentially be fatal for people that happen to be near a failure on the highway. Aren't you glad pilots always use preflight checklists no matter how experienced they are? ;) Tai also took us through some "what if or might happen" scenarios that did not happen during our training. He told us how to address them IF they arise. Coincidently, one happened when we went to uncouple when we got home. We knew what to do to easily overcome the minor intermittent obstacle. By covering that, it saved us from making SOS phone call to them. They know what they are doing. Then once assured the training was done and understood, Tai rode along with us on a test ride to be sure we were comfortable with the operation and handling. Quite frankly, if it were not for the rear-view camera, I wouldn't even know the Jeep was back there. The Jeep tracks exactly the path the motorhome took around corners. All worked perfectly. My review is perhaps verbose. But you were forewarned after the 1st paragraph which was a delightfully concise general overview. You could have stopped there. But apparently you didn't and I am not sorry. I felt it was worth my time, as it was earned, to detail our experience and how satisfied we are with Dan's Hitch and Service Center. Hopefully this review was worth your time reading and helpful in your pursuit. Thanks!

So a spur of the moment trip to pick up a trailer my boss Juan at the auction, turned into an…read moreabsolute horror. I was stuck in Elkhart for about two days when The was supposed to be just a turnaround. Everyone I talked to recommended Dans. After getting the cold shoulder pretty much everywhere I looked. I called Dan's mind you I was 25 minutes away and I called it about 11 AM on Saturday. They close at noon. I spoke to Ryan who I believe is a customer service manager, possibly or the shop manager Ryan did not hesitate to tell me to come by the sooner the better and that he could get me taken care of, even though they would be closing in less than a half an hour after I would be arriving Curtis the amazing technician who offered to stay late to make sure I was taken care of provided me with every detail and answer to every question I had and Ryan did the same as well along with sending me pictures of the process throughout. I cannot recommend these guys in this establishment more. I wish I could give 10 stars. They know what they're talking about. They do a great job and they are truly professionals. Thank you for going above and beyond Curtis and Ryan. I can't thank you enough.

Tom's towing is fricken awesome!! Guy was here within 30 minutes. Helped get me out of a pinch with…read moremy truck and trailer. They have top notch equipment and offer top notch service.

Amazing experience with Tom's 24 hour towing! Arthur should get employee of the year!! We had a…read moretricky tow out of an 80/90 rest area to a very tight driveway drop in White Pigeon MI 30+ miles away. He was the best in explaining what he was doing and he took great care to not put his wheels on the grass at the drop. Finally a nod to thank him for his service to our country 1987-1991!

Michiana Towing in simply the best! Not just the best towing company, but the best people. In all…read moremy years, I've never seen a company that put my concerns and cares to rest as Michiana Towing. My heart sank when I wrapped my car around a tree, many miles from home. They must have sensed my distress, and helped calm my mental anxiety. Going above and beyond, they made me feel like everything was going to be alright. Thank you, thank you, thank you Michiana Towing!

This fucking place is a rip off, ran by scam artists who take advantage of people at their worst…read moretime. My husband went in a ditch 2.8 miles from the place, they charged $429!!!@@@ to wench it and tow it 2.8 fucking miles! They should be reported and ashamed!!!! Share this.

I've used Moore's Towing at least 4 times since moving to Elkhart! They have always been prompt and…read morecourteous and their towing rates are fair and competitive! They also take extreme care in transporting the vehicle! Thanks so much for hauling my King Ranch to the doctors at Laverne's today! Jonathan Hernan did a fantastic job!

My wife was traveling on the highway when her tire got a nail in it, we called M&I Roadside…read moreservices an izaak was here with 30 minutes an had us back on the road very quickly, prices are very affordable. They are the cheapest in the area that we know of. Thank izaak an M&I Roadside Services

From the owner: M&I Roadside Services is open 24/7 with a smile. Services we offer are lockouts, jumpstarts, fuel…read moredelivery, an tire changes

Called for a tow, was told there was a 90 minute wait because they only had one driver. The girl on…read moredispatch was very nice (unfortunately missed her name). We waited about 5 minutes before the driver, GAVIN, called and said he was on the way. Upon arrival, he was very personable and relatable. He was careful not to cause any more damage to the vehicle while loading it up. At drop off, he recommended a body shop that would take good care of us. Very good service all around. Honest help, good people going above and beyond. Kudos, especially to Gavin!

Gerver's is fair and honest. I'm thankful for Matt's honesty and his professionalism. He was able…read moreto safely get me out of a tough situation. Thank you Matt

City Wide rescued my Dad! He's elderly and was going for a…read morecruise in his classic car, when he got a flat. He doesn't have a cell phone, but someone stopped so he could call me, and then I called City Wide to get him- EXCEPT, poor Dad was confused about his location. The driver and I both circled the area until he was found, keeping me in communication with both dispatch AND the driver the entire time. It didn't even take much longer than the quoted time, and even with all the extra driving, they didn't upcharge him. The staff did absolutely everything possible to help find my Dad, and put his car carefully on a nice flatbed. I can't recommend these folks enough, especially if you're in a bind!

Great experience! On time, great price and friendly service! The dispatcher and Eric were very easy…read moreto deal with! No hassles whatsoever!