A dishonest company with awful communication on top of that!…read moreStay away and do not risk it. We hired a car for a week and had nothing but problems. They stole extra money out of our account halfway through our holiday and then refused to discuss it when we were finally able to get in touch with the right location. We were told "head office will investigate" and upon returning home, and chasing up multiple times, were just blown off. Please do not waste your time or money with this rip off company.

AVOID THIS COMPANY AND SPARE YOURSELF MISERY!!!…read more This is the worst company with the worst service, the lousiest cars, and the less efficient, slow, unorganized, and WORST MANNERED clerk.

From the owner: Noleggio auto e scooter con ufficio in aeroporto Olbia Costa Smeralda .read more

At every turn, they tried to extort money from me. In the end, everything cost me twice as much as…read morethe initial online booking price. To make matters worse, the car insurance they forced me to buy--from both Discovercars.com and the local rental company--ended up costing me more than the car rental itself.

I'm surprised they didn't offer me 7 donkeys. I might have actually accepted. We should have…read morerealized the company was cursed as soon as the car they prepared for us broke down in the first 5 minutes with what we thought was a flat battery. Admittedly, they were nice and offered us a 9-seater to replace our 7-seater (for our group of 7). While the extra room would be nice, extra room is not something the streets, roads, and villages of Sardinia have much of, and I did not relish having to squeeze a "bus" through mouseholes and turn it into a chess grater, so I declined their offer, and we headed off with what we thought was a charged battery. We had a long drive ahead of us, so hopefully, the issue would be fixed. It wasn't. Over the following 2 days, it broke down twice more, and both times friendly tourists (not locals, who ignored us) came to our rescue. On the second breakdown, I phoned them again, and again they offered me the 9-seater, which I had already declined and unless we teleported to a new country obviously wouldn't work. They then offered me two cars, which I also explained wasn't actually a solution since I was the only driver, but apparently, they thought this was a good offer. Finally, they came up with a good idea: they would come to me and replace the battery. So, after playing tag with their repair man for an hour and then sitting in the sun, they informed me that, alas, they could not replace the battery at all, and would I like the 9-seater or the two cars. Getting quite frustrated now with the disruption to the holiday, the many hours wasted, and the apparent inability to understand why both wouldn't work, I said we would just have to carry on and do our best and hope the car wouldn't break down again. This is where I'm surprised, they didn't offer me 7 donkeys instead. Would have been an ok solution maybe. A Bit slow, but maybe more reliable. Luckily the car didn't break down, and we made it to the airport and we dropped the car off. After all this, I tried to have a discussion with the company about an adequate refund for providing us with a car that wasn't actually up to the job of consistently transporting people around without incident. Surely some sort of refund would be appropriate and hugely appreciated. Apparently not. They believe there is no reason for a refund at all. In fact, they responded: "Good morning Sir, First of all, we've checked the car and everything is fine. About the problem that you had yesterday, instead, we spoke with our superior and a refund won't be possible because we offered you, from the first time (so since you were in our parking), to change the car. We proposed you a van or 2 cars and, in the end, we also asked our assistant to reach you to change the battery. So, as far as it was in our possibility, we have tried to do our best to ensure you the best solution, but it was your choice to keep the car." I give them a 2 instead of a 1, purely because they managed to do this all without being rude, so there is that.

DO NOT RENT FROM THIS PLACE. They got a parking ticket on a scooter for parking it on the…read moresidewalk (before I rented it) then rented me the scooter and gave my name to the police for the ticket! Rotten Horrible people! I never saw the ticket, now I'm stuck defending myself in a foreign country. DON'T RENT FROM THEM!

I rented a bike from them for one week. The first day I rode to the local beach about 15km away…read more The front tire went flat and a pedal fell off (you get what you pay for though I guess because it was only €70 for the week). I had to buy two bus tickets to get back to Olbia (because the main bus line won't let you take bikes on). The next day, I came back to return the bike (because there was a change of plans and I had to fly back home as soon as possible). I asked if I could only pay for one day and have the rest of my money returned. They politely told me that was not possible. They told me instead that if I ever come back to Olbia, I have 6 free days with one of their bikes. However, I will probably never be able to come back to Sardinia, so that was useless to me. In short: nice people, beautiful girl working the desk, but horrible bikes, and poor service. Ho noleggiato una bici da loro per una settimana. Il primo giorno ho guidato per la spiaggia locale circa 15 km. Il pneumatico anteriore è andato piatta e un pedale caduto (si ottiene quello che si paga anche se credo perché era solo 70 € per la settimana). Ho dovuto comprare due biglietti del bus per tornare a Olbia (perché la linea bus principale non vi permetterà di prendere biciclette in). Il giorno dopo, sono tornato a restituire la bicicletta (perché c'è stato un cambio di programma e ho dovuto tornare a casa il più presto possibile). Ho chiesto se potevo pagare solo per un giorno e avere il resto dei miei soldi restituiti. Hanno gentilmente mi hanno detto che non era possibile. Mi hanno detto invece che se mai dovessi tornare a Olbia, ho 6 giorni gratuitamente con uno dei loro biciclette. Tuttavia, io probabilmente non sarà mai in grado di tornare in Sardegna, così che era inutile per me. In breve: bella gente, bella ragazza che lavora alla reception, ma le biciclette orribili, e il servizio scadente.

Rented from Hertz Olbia Airport. I wish I read the reviews before renting here. Charges on credit…read morecard for damage that was never identified besides providing a fuzzy picture without any clarification or indication of any damage. Asked for a better picture of damage/ scratch the said was identified but instead they sent me a copy of my contract. unable to get a physical person to talk to and no one is returning my email. Contacted credit card AMEX but they do not cover Italy as one of three countries they don't support for rental cars. I see why.

BEWARE - FRAUDULENT AND SHADY OPERATOR!! Despite being a Hertz, these guys find ways to cook up…read morefraudulent charges and charge your credit card a few weeks/months after the rental. In our case, I noticed a charge for a few hundred dollars on my credit card nearly 3 months after the rental. They probably assume that people don't look at their card statements and overlook this. When I called them on it, they trumped up some crazy story about the wheel being damaged - this was a complete lie, the car was returned to them in identical condition. Avoid this place, unless you want to be taken for a metaphorical ride and be fraudulently charged for damage that you did not cause.