My experience with this rental company was awful. They did not have the car I initially requested and prepaid for in full, and the car I was forced to take due to no other availability did not have winter tires, and the tires that it did have were completely bald. When I explained to the employee that these were unsafe to drive through Switzerland in winter, he did not care in the slightest. Also, in no surprise, the car they told me I had to take was more expensive than the car I initially booked, which resulted in me incurring extra charges. I escalated this to customer service and upper management, and was continually passed off to new people over and over, and have still not received any resolution weeks later. Furthermore, when I asked to have my case escalated to someone who was able to assist, I received no response to my multiple follow ups. All in all, I do not recommend this company to anyone looking to rent a car. Their disregard for client service and client safety is deplorable, and they should be ashamed to claim otherwise. read more

See all

This place is awful. They accused me of denting a car, when I didn't. They keep trying to rob me, and get payment for something I didn't do. It's really annoying. Stay away- you've been warned!!! read more