Won't let you cancel from the website, you have to call/text-chat them, then they delay over and over trying to sell you on a cheaper subscription and won't refund an accidental re-up. These guys suck!!!! Don't get suckered into using this service. It's all US channels, and the quality is lacking. read more

Give them your credit card in good faith and get ready for auto renewal at 400% increase +/- without a call!!!! Try to get the difference back - not happening. read more

SiriusXM - 4x increase on your credit card you gave them in good faith,!!! - Radio Stations Near Me - Toronto, Ontario

The customer service is horrible. You buy the service but heaven help you if your over 14days to pat foe your year. They will cut you off foe a month.... and you tell them they are in the wrong and they take a month service ice away without any compensation. read more

Do not accept free offers or trials! The services they offer is not easily accessible. frustrating. Customer service is terrible too. They offere you 6 months . Then you ll have challenges using it . In this challenge you might forget unsubsribing and you ll be charged! Customer service asked many questions and reason for cancelation and at the end said sorry! I don't have the option to cancel! You need to call and another challenge and wasting time. read more

They beg you to subscribe their service at lower monthly fees then they start to stealing from your credit card then they make you beg to cancel the service. Terribly poor marketing strategy. read more

You cannot cancel your subscription online, instead they make you contact a customer support rep which will spend the next 30 min trying to sell you products. This is the most predatory company I've ever dealt with. They also refuse to refund charges when disputed the same day, they say it's their policy not to give refunds, even when the charge isn't approved. DO NOT EVER GIVE THEM YOUR CC INFO!!!! read more

The music is ok but heavily repeated throughout the day. I liked some of the DJs. DO NOT sign up for this service because they will NOT let you cancel.i argued with a guy for 20 minutes before he agreed to cancel my subscription. Apparently this nasty company disciplines their staff if they let someone cancel!!!! read more

Absolutely pathetic chat service, been online for almost an hour and getting automated messages. I am trying to cancel my subs and LYNDON just keep on promoting streaming services. LYNDON is deliberately refusing to help me and cancel my account by keep on telling how great their service is. Maybe no one on a higher pay grade than LYNDON will see this, but if so, please talk to LYNDON about his work ethic and competence read more

Okay channels I guess. The tactics used to make cancelling hard are absolutely ridiculous. They should be ashamed.

Spent 3 hours in text chat and everytime we said cancel service to the idiot they would just transfer us to another person. 3 hours this went on for! read more

If there was a NO STAR that is what I would give this format! After years of using Sirius XM, I have ended my subscription after trying for days to cancel streaming to a car I SOLD! Over and over I repeated myself and what did they do??? They didn't remove the subscription to that SOLD car, they removed the subscription on the TRUCK I still have????? WTF?? Couldn't be more frustrated with such a ridiculous lot of individuals on the HELP line. I wouldn't use Sirius XM ever again even if it was FREE! Oh and the SOLD car still has a paid up subscription until the end of the month since they can't seem to get it that I sold that car...............it should still be streaming on the vehicle I am still driving until month end!!! Enter EYE ROLL here!!! HORRIBLE IDIOTS working for Sirius XM, good bye!!! read more

If I could give 0 stars I would! Horrible company and horrible service. Its impossible to cancel and they will refuse refunds. I asked to cancel 4 times and they kept telling me my renewal was on its way...They offer promotions to keep your business.. but then increase the price 4-5x without telling you and hope you don't find out. Horrible company and they should be ashamed. read more

Had been a subscriber for 15 years, time for annual renewal so wanted the same rate as before which is $5 per month. Called the loyalty department to ask for the same rate, they said it is only for new subscribers only. Why should I have to pay more than new subscribers. The agent says if you don't like the rate then you can cancel which I did. The agent made no efforts in trying to retain a long time subscriber. After all these years, I got tired of listening to the same songs over and over as I only listen to the same few channels so not missing much. read more

terrible service. Reception is terrible - always shows "linking". Trying to cancel the service was a nightmare!

NO MEANS NO! Wow, what an experience trying to cancel my Sirius XM subscription. I asked for cancellation and the agent on their chat forum tried over and over again to sell me different plans. I finally had to get firm with him. This is a form of financial rape where my right to cancel was pushed aside of Sirius' desire to hold me as a customer. You can't simply cancel on your members' login page as they've structured things so that you have to run through the gauntlet of chat agents/salespeople rudely ignoring your request and trying to shove something on you that you don't want. Aside from the fact that their station's heavy rock lineup amounts to 2 channels--with nothing of interest to me half the time--this experience with cancellation means I will never sign up with Sirius again. I believe I'll also pass 'the word' around. Good riddance. Klaus read more

Please do not support this company. They claim no responsibility with auto renewal. I was auto renewed on a vehicle I was not the owner of ! They claim it was renewed online. I never signed up and now I have had to pay for this to keep my name and credit in good standing and have had them close and delete my account. They are a very unethical company and have no care for consumers privacy or our time. I called 3 times due to being hung up on twice by customer service representatives that do not have the capacity of understanding my concerns and how to address them. I know I'm not alone on this matter. I have seen all reviews for them no higher then 1.4.....Please do not support unethical businesses. Your privacy is at risk if you do! read more

What a poor Company They sent me a online invoice for close to $300.00 so I phoned to cancel Well they tried everything to get you to continue to use there service,after 20 minutes or more I was put on hold and told that they where getting a manger to speak to me I waited for a minute or two and finally hung up They sent a bill today with s $40.00 cancellation fee less 1 month credit It will snow in hell before I pay them s cent Stay away from this Company read more

I agreed to pay $5.00 (+Tax ($6.92) a month for a subscription with Sirius XM. This was last year. And they want you to sign up VIA Auto Pay. I noticed on 7/26/2024 that Sirius XM had taken $24.00 in lieu of the $6.92 that I had agreed to. I immediately contacted the company and spoke to Jay, Badge Number 343605 who advised me that I renewed my contract and so now I will be paying $24.00. I never agreed to this and Sirius XM never sent me any renewal information. They just go into your auto pay and do whatever they want. I asked Jay to cancel me as of 7/26/2024 and refund the rest of my money. Jay's reply to me was Sirius XM will not cancel my account until 8/22/2024. I am so mad I am not even listening to it. I can have Pandora for Free. Sirius XM is a very deceptive company because they don't send you any information that you are up for renewal and then they don't cancel on the day you ask them and they keep your money. Do not do Auto Pay with this company. You will forget about renewal and they certainly won't remind you and then they Steal your money. read more

Impossible to cancel subscription, was on phone for 45 minutes telling so called customer service rep that I wanted to cancel and they would not do it. Cause of that rep I will never deal with that company again. I am not one to leave reviews but this company was so horrendous that I would try to warn others against ever having dealings with them!!! read more

Their cancelation process is the worst i've ever seen ! It say everthing you need to know about the company! There are lots of good streaming services out there! Don't subscribe to Sirius unless it's the only choice you have ! Even then be doubtful! read more

14 years i have had sirius xm told them from day 1 i would never pay more than $99.00 a year that was in there system all good today april 15 /24 i see a payment of $ 25.00 . i called , only to find out they took it upon themselves to start billing me $25.00 a month that equals $300 a year plus tax wtf ,,,,, i got everything sorted out at $ 99.00 plus tax a year ~~~~~~~~~ people watch these infected farm animals closely they will screw you over in a heartbeat read more

While attempting to get out of their 'bait and switch' program and stop the escalating fees I had the displeasure of realizing the account page will not let you cancel your subscription. You must call customer 'service'. The persons you deal with their can best be described as aggressively rude. They use belittling tactics in attempt to access your spending habits to persuade you to spend your money on their service. Some of the rudest customer service reps I have spoken with in quite some time. read more

Before signing up be warned that they make cancelling a nightmare. Unlike most places, they do not allow you to press a button to cancel. No, instead you have to call them or chat online. This is so that they can save the account by offering packages. Then they tell you that they need to transfer you to a cancellation specialist...wtf?? Just press the button! read more

What a dreadful company. They offer 6 month promotion deals you can't refuse. After the six months without notification they start billing you for more per month than you paid for all of they past six months. Very sneaky practice. Then try to cancel and they will try different ways to avoid you. I just called to cancel and after some wait time the representative said they would call me back in 30 minutes. An hour later still no call. Never again will I fall for their scam. read more

I was frustrated with SiriusXM Canada after being a loyal member. They tried to charge me $25 a month and I was able to lower them to $4 a month. They cancelled my car radio subscription when they said it was all included. After multiple calls, I finally got a customer service agent that was able to understand my issue and he was able to troubleshoot it correctly. SiriusXM should really pay Adriano more since he was the only agent that was able to solve the problem read more

It sucks - I get all kinds of static and sometimes get other radio stations cutting in. I had the version with it built into car and it worked but changed car and had to get portable version. I have complained numerous times and now going to cancel. Their customer service is non existent read more

Do NOT sign up for free service as it will automatically renew and you will be charged monthly even if you haven't ever accessed the service. You are only notified of the autorenewal when you first sign up in very fine print that is missed at the time. No email notification when the autorenewal started. Terrible customer service when I reached out and they could see I had not been able to connect during the free or paid months. read more

After over 15 plus years with Sirius todays call centre poor service and have my calls dropped twice and the third person lacked any communication skills I have decided to cancel my service I suggest you look for another provider read more

It's already a bit pricey for music considering most music can be found for free now a days. I pay for it for 2 reasons... Reason one: I enjoy their mix of my favorite stations. Reason two: commercial free. However Lisa Loab is ruining one of my favorite channels (90's) dude stop talking so much!!!!!!!!! read more

Depends on what kind of car you are driving, you might be stuck with either Sirius or XM radio as a pre installed satellite radio option. Both of them do have similar stations and pricing. I think Sirius is a little better because it now have the bonus to able to listen to the radio online or via your smartphone. The only complaint I have is maybe the pricing system. In the States, one can have more customized package for example: Most Music Only or Most Talks Only for $9.99 per month VS the basic here starts from $14.99. There is a bonus though is that you can listen online on your computer or downloading their apps to listen on your smartphones for free as long as you are a subscriber. I usually just like to listen to a few stations and all music stations... I just wish I have that option!! read more

SiriusXM - Radio Stations Near Me - Toronto, Ontario

i would like to speak to "roger"'s, from customer care chat his, boss or supervisor or anyone who has at least one brain cell because he doesn't. a useless chat that should have taken 5 minutes took damn near an hour and he gave zero help whatsoever and wasted one hour of my life. he didn't read my messages, didn't respond to what i was saying, was rude, incompeten, unhelpful, and he ended the chat before i even understood what they were chargijg me for. dont ever sign up for the free trial cause theyll fake cancel your account and charge you ridiculous amounts of money. dirtbags. someone who can tell me why you guys keep taking money from me please contact me. read more

Terrible service I purchased brand new vehicle it says 1yr XM radio but guess what it lasted for a week. Called them and they calmed the service starts on day vehicle hits lot of dealership so basically if car is on lot for 6 months I have 6 left never heard of that in my life. So Your telling me what ever I buy anywhere my warranty or services are running out that's BULL S*+$... Do not buy into this....... The service sucks anyway it's like a recorded loop.... read more

If you ever need to speak to customer service, God help you. They want to recite a script which is rather pointless since their uber-thick accents are virtually unintelligible. They make Telus look efficient. And that's quite a feat. Just run the other way. One star is too much but they don't have a 'negative' scale here... read more

They always drop the service to a lower package each year at renewal and try to gouge for more money. Clearly a scripted tactic to get you to pay more they want you to get discouraged and not have the time to wait on hold. looking for other options for the same content. read more

XM Sirius Canada has worst customer service reps to deal with. I don't know if they are over seas call centers or brain dead recordings. If you have a question or complaint the "Customer service reps" answer everything in a robotic monotone pre-written speech without answering the question. I have never dealt with such a brain dead robots , it's extremely annoying . They also send you notice of outrageous expensive renew bills yet when you call to cancel you have to go through the robotic speech of the first Rep. Then you have to give ALL your account info (phone #, address, email address) Then she spits out a whole bunch more canned speech crap that sounds like she's reading three pages of material before she transfers you to the Customer Retention Department. Once you get through to Customer Retention she will start you off with more pre-written speech crap for two minutes. Then once again you have to give ALL your account info (phone #, address, email address) . She then in her best robotic speech pattern she tells you all about you so called service once again not hearing or responding to anything you have said. When you tell them to cancel the "so called service" they instantly drop the price to half . The new adjusted price she offers is still 50% too high for the products true value in today's world of online streaming and other far easier to use services . Sirius XM Canada is going to die off and go belly up in the next couple years. read more

I'm a long time customer with 4 radios and I'm cancelling my service. The reasons I originally got xm radio was to listen to music. Now its too much talking with celebs or artists that spew garbage. Another reason is XM moved music channels "online only" and leave the non music channels on the radios. Last reason is the XM customer service numbers pushes you to the Philippines call center that doesn't have any native English speaking agents. its very very hard to understand what they are saying and get things done specially when they don't really know XM because they don't use it. BTW The French agents are Canadian and they speak good English. I'm still shaking my head right now because I called to cancel my service and they tried to add/give me 2 new radios for another $24/month read more

Impossible to cancel! The only way to cancel is to call. They drop calls, misdirect calls then put you on hold. I've been on hold for half an hour just to cancel this awful service. They purposely make it impossible to cancel. SCAM ALERT read more

I've been a customer of Sirius XM since 2015... I am highly disappointed about a simple matter that could have been resolved. I will say that an amazing Rep by the name of AZIZ ARFAOUI tried everything to resolve this situation but unfortunately he was unable to. So I am sad to say Sirius XM has lost a good customer! Thank you AZIZ ARFAOUI for trying! read more

I bought a Groupon for Sirius XM in Sept. I couldn't get the service to work so I called their service line. The CSA told me the plan I got was only for streaming online but could pay $16 a month if I wanted it in my car. I told her that I got the Groupon for $1 and didn't want to pay more than that. She just kept trying to get me into package deals for 3 months, 6 months etc. I told her to cancel the membership, I didn't want anything to do with the company. So now in Feb my wife says why are we paying Sirius $16 a month? I called the customer service and that guy even mentioned the Sept call but they say they'll only refund me this months charge. Watch out for this company!!! They are scammers and their customer service is terrible. read more

it came with the new car with a 3 month free trial. didn't want it, got multiple spam calls trying to get me to sign up and after ask to not be contacted it continued and get regular letters in to post as well. stay away.... read more