the move in process early and the staff (kya) was really was nice and patient. I recommend these…read moreapartments to family and friends

I have been overcharged every month since I moved here. Management expects residents to pay the…read morefull rent balance on time, including incorrect charges, and then wait months for those errors to be fixed. When I raised concerns, they argued against removing late fees, even though I should not have been charged extra fees in the first place. On top of that, residents are already paying high amenity fees, yet the coffee machine was broken for over six months before it was finally repaired. Trash service is also inconsistent and is skipped at times. Residents are not allowed to pay only the amount they actually owe, which forces us to pay the full ledger, even when it includes wrongful charges. I met with the apartment manager on March 11, 2026 about these ongoing issues. During that meeting, I was told I would not be credited back for the late fee, but I would be credited for the false insurance charges. As of today, March 25, 2026, those false insurance charges have still not been corrected, and the fee is now showing again for April. Despite the manager's rude response and refusal to credit the late fee, the promised correction has still not been made. Main issues I have experienced while living here: Poor management False insurance charges Constant back-and-forth to correct the rent ledger No key fob provided at move-in Late fees charged unfairly Maintenance marking work orders as completed when the work was not actually done Overall, this has been a very frustrating experience, and I hope the property improves its management and accountability in the future. I have all video and email reference if corporate does not contact me to resolve this issue be forced to contact the Fort Worth code Compliance Division. Please keep your false responses with no action!

I searched, interviewed, considered over a dozen Memory Care facilities. I thank God that I found…read moreDiscovery Village/Alliance Town Center. From my first visit with Director Daniel Collins, then viewing the very beautiful pristine public areas, then the well appointed and comfortable apartments, I knew this was the place for my wife who suffers with Alzheimer's. Kim Ballard, Memory Care Director and her staff, the nurses, physical therapists, everyone, has welcomed us with kind, professional, caring, experienced help and support. My wife began her residency this week. she is content and flourishing. I am now able to rest day and night knowing my wife is being cared for so well. Thank you, Discovery Village/Alliance for your quality compassionate professional care!

My mother in law resided at Discovery Village Alliance for 3 years. We have had nothing short of a…read morewonderful experience during her time there! The staff has always been kind and attentive, the facilities and grounds are extremely clean and well maintained, and most importantly they sincerely care for their residents. Throughout the years we have enjoyed many holidays, celebrations, and meals at the Discovery Village. They truly do provide a home like environment, along with meeting the needs of your loved one. The onsite therapy, entertainment, and transportation amenities are also a huge plus! We are thankful we found such a wonderful place for her to call home. Highly Recommend!

We have loved living at this apartment complex!…read more Some minor things: People don't always pick up their dog's poop. The gym can be packed sometimes (but honestly, rarely). It can be easy to hear outside noises, a loud car with music, your neighbors downstairs. Some amazing things! The gym is pretty cool! The pool is our favorite! It's open year round, but you won't find us there in the winter. The apartment living area itself is amazing and close to alliance and Presidio town square. We are less than five minutes from target, Costco, WINCO and Aldi. The apartment we rent is beautiful, spacious and comes with a washer and dryer! Huge bonus! All in all, we love it and chose to move back in! But into a two bedroom vs the one bedroom, it's much better!

Great place to live. It's nice and quiet. I don't hear my neighbors, and the apartment comes with…read morea garage. I give 4 stars instead of 5 because these are supposed to be luxury apartments, and there are things that are subpar, such as flat paint on walls (can't wipe them clean), plastic tub and showers, basic contractor mirrors in bathroom. Otherwise, the apartment is great. Nice and spacious. The community itself is nice. Maintenance is great and responsive. My biggest dislike is the arm that blocks entry and exit... having to use an app is a pain, and it doesn't seem to deter people who don't belong here.

The apartments are nice. The grounds are nice. The management is lacking. If you ever need anything…read moreyou are basically ignored and then gaslit. They ignore you and then when you start getting frustrated and more firm they act like they have been trying to help you all along but you didn't do this or you didn't do that even though you literally are doing what they told you to do. When I moved in there was still an eviction letter on the door from the last tenant. Multiple spaces were dirty. The washer smelled like wet clothes had been sitting in it and it had not been washed out. There was a spot of rotted wood by the shower in my second bathroom. In my drain of the master was a large clump of someone's hair. Fast forward to now just before I'm getting ready to move out- I have a major pest issue. Roaches coming out of the walls. I literally have had to plaster and tape over every single crack and crevice and hole to keep them from coming out of the wall and into my apartment at night. Staff told me that when pest control came during the day there was no sign of an active infestation so they can't help me. I've been up with no sleep for almost a month every night because I hate bugs and I don't want to not kill them and they get into my stuff and I can't get rid of them. And all the while they just really don't care. I put in a work order to ask for them to seal all the cracks. I had to email over and over again and finally they sent someone but because the roaches were coming in so quickly I had already sealed and taped off almost everywhere in the apartment. There are about 3 women who work in the office and for so many of them to work up there you'd think this place would run really efficiently- it doesn't. Place has potential but they need to live up to the luxury price you are paying. It's way too expensive for total lack of responsiveness. Beautiful property, wonderful apartment design, nice amenities, quiet and peaceful until you have an issue and then it's not. As long as you never have an issue you'll love it but the second you need the staff's assistance it turns into a literal nightmare.

What could improve? Everything…read more Don't call emergency line, you'll probably get their voicemail. Leak? Hope you have towels! But no worries - they will cut a hole in your wall and ceiling and leave you with ZERO information or timeline on when it gets fixed. That same hole in your wall WILL lead to your living room being flooded during a rain storm. I've received nothing but vague answers to when things will get fixed.

Don't move here! Ever since Bell properties took over this place has been horrible. Every summer…read moresince I've been here the pool has issues, then they get it fixed with cheap contractors and then something happens again pool was closed 2-3 months last summer. They remodel all these different amenities and don't do anything different just paint and move stuff around and the amenities will be closed for months. They are terrible when it comes to managers every time I speak to someone there, they are gone the next month. I think they have had 3 managers since they took over. Had an issue with my credit card and it didn't charge me. Instead of calling or reaching to me they sent an email and I'm sorry but I don't check email every day for notices. Instead of calling me they let it ride 13 days and no phone calls or anything until after fees have been tacked on. After speaking to their manger they said "Texas laws allow them to do this" so instead of being proactive they let it sit and simmer in order to tack on fees. I've never been evicted in my life and for this kind of things to happen leave a bad taste in one's mouth.

wonderful place to live. staff very friendly lots of…read morewonderful amenities pool , workout facility top of the line !

Our heater went out on Saturday. With the weather going be below 50 degrees that night, we called…read morethe urgent maintenance line. They were very quick to come and check it out. It was a tripped breaker. I had checked the A/C breaker but not the heater one. The tech was very kind and walked me through what he found and how it was fixed. Now I can at least try that before calling next time. :)

I would not recommend renting here based on my experience over the past two years. Communication…read morewith the front office has been consistently challenging, as concerns are often met with resistance rather than resolution. At move-out, we were charged for carpet replacement in both apartments despite there being no noticeable damage. There was also an attempted overcharge, which was only corrected after we brought it to their attention. Additionally, security is a concern. My vehicle, along with several others, was broken into during our time here. In a separate incident, another tenant had their rims and tires stolen. Management did not provide assistance in these situations, and the property does not have cameras in place. Overall, the lack of responsiveness, questionable charges, and limited security measures made for a frustrating experience. Prospective tenants may want to carefully consider these factors before leasing here.

Property is decent. The landscape needs some serious help. In front of apartment is just mud. The…read moregym is pretty small and needs updating. The worst part is the walls are so thin, you can hear neighbors tv after midnight. Very frustrating when you have to work and can't get issue resolved, otherwise it's ok.

My past 2 years at Waterford were great, to say the least. The property was clear from trash every…read moresinge morning. This includes : parking lots, streets, all grass areas and the pool. Pet rules, in all ways, were strictly enforced. (If you get my drift.} The complex was always quiet. Not one time did I feel unsafe. The office and maintenance responded to my needs in a timely manner. The property knows that it is not cheap to rent here and they take that fact very seriously. You seriously "get what you get." It's like living in a neighborhood with a homeowners association. It was FABLOUS! Just by typing this review makes me miss it.

This place is awesome to live at!! Management is nice and helpful and the apartments are SO nice!!…read moreHighly recommended

If you are looking for a place, avoid Building 1 like the plague. Elevator is broken most of the…read moretime, fire alarms throughout the building sound constantly, sometimes through the middle of the night (forcing everyone outside), there are only 2 EV charges for the entire building, and at least one is always broken, other EV charges outside Buildings 2 and 3 also have at least one broken charger at all times, and the place is just poorly maintained. Best advice--look elsewhere.