There is absolutely nothing urgent about this place. The…read moreunprofessional staff sat and complained about their own families and described disgusting medical issues of their own family. After waiting for over an hour, they said they didn't know that my paperwork was completed. I tried to set an appointment over the phone and the person who answered didn't seem to know anything. I wouldn't advise walking in unless you want to spend all day there waiting.

Got my clearance letter ladies were friendly everyone was and the doctor Piotr ! Was in and out at…read morea decent time . Thank you again .

We switched to Dr Lemons practice after having issues with another pediatrician who did not take…read moreour concerns seriously. I chose Dr Lemons based on many recommendations, from close friends to many others. I also wanted a female Dr in a convenient location. We have had no issues with the office or Dr Lemons. The Dr is very sweet and great with my kids. She is always knowledgeable and open minded as well. The office is very organized, and always call to confirm appointments. We have never had to wait long for our appointment. And each exam room has a cool theme, which is great for distracting anxious kids.

It was my first trip to see Dr. Perrin Edwards and i was a lil nervous…read morebut wow he had this cool gun that numb my sking so I felt no pain from the needles and nothing frome the surgery it was great i will come back to him if i ever need any more surgery's but i hope i dont lol. 5 stars and this is coming from somewone who hates going to the DR. lol

Dr Anna is an excellent diagnostician. She diagnosed my pain after X-rays and exam The custom…read moremade orthotics cured my pain immediately. She is gentle and generous with her time. The office is clean and runs on time

i am very lucky to say that dr.amy walsh has been my primary care the last 14 years.i cannot have…read morereceived more excellent care.dr.walsh has an outstanding bed side manner. she never rushes you in and out of the office.dr.walsh always is prompt,and almost always running on time.next to caring for your physical health dr.walsh is concerned if you are having any mental health issues.amy walsh is simply the best.

From the owner: Born and raised in Albany, I have dedicated my professional life to giving all of my patients…read morecompassionate health care with a smile.

Wonderful care!! They are extremely competent and have helped me for over 10 years Excellent and…read morecourteous staff.

So I am certainly not going to speak poorly about General Orthopedics as a whole. The women who…read morehandle reception are wonderful, courteous, kind, and thorough. Will Smith is amazing. Professional, kind, super chill, and very knowledgable. My only complaint is Art Smuckler. Now as far as his skill level, craft of the orthotics, and his knowledge and thoroughness with orthotics, feet, and the over all body mechanic knowledge he's fantastic. BUT, and it's a big but, his bedside manner is atrocious. I first saw Art for my orthotic fitting. Typical old school guy. Big ego. Talks a lot about himself and how he works with "the best athletes in the world" and the "highest level NBA teams." OK fine. I've dealt with big egos before. Prior to my 1st fitting (after meeting Art and my initial consult), reception messaged and said that the sneakers Art wanted me to buy from the office were no longer available in the color that I wanted. The women I spoke to suggested that I choose another style or purchase sneakers of my own in 2 sizes: 1/2 size bigger and a full size bigger, just to be sure. I purchased my own sneakers as instructed and waited in the room for Art. When Art came in he was very upset that I purchased my own shoes. I told him what had happened, but he didn't care. We continued with the fitting and he would not let it go. He completely lost it when I told him that I wasn't fond of the selection at the office which is why I purchased my own sneakers. He screamed at me. He got very close in my face and he was screaming at me saying: "You don't know who you're dealing with Honey!" "I'm the most sought after person in my field and I work with the most famous sportsman in the world!" At a certain point I was scared. I'm a smaller framed woman and he was looming over me yelling at me and pointing at me in my face. He threw one of the sneakers that I purchased across the room into the shoe box. I told him that he was being very unprofessional and that I did not want to deal with him any longer. At that point I demanded that he get Will Smith to finish my appointment. I had spent over $600 for the orthotics. I wasn't going to waste it. Will Smith came in and apologized for Art's behavior. Will also said that it was totally fine that I brought in my own sneakers. He approved of the brand and made his own suggestions. I will be going back only because of Will. The entire practice is great except for Art and his extremely large ego. As a woman, I do not feel safe with Art. He's very nasty and takes the slightest thing personal. I give General Orthotics a 4 because over all everyone is lovely. Art Smuckler, not so much.

Got turned away for re op clearance apparently because my surgery is out of state which is…read moreridiculous there nothing against the law with where you get your work done in the states . all you need is medical clearance from your state that licensed. So next time put only doing pre ops in NY state can only be done ! Went to newton medical down the road no issue got my clearance letter

I came here for my routine physical, but for some reason because I was a new patient they are…read morecharging me for the regular diagnostics that I've never had to pay for in my entire life as a 46 year old. They were rude, stubborn and entirely unhelpful. I don't understand their motivation for doing this, but I do know that they were the most unprofessional doctors office I'll have ever been to.

I'm a newer patient and so far experience has been good. Staff experience has been good; they have…read morebeen friendly enough. Provider experience has been excellent; I feel heard, seen and listened to.

The support staff here is incompetent beyond all belief, both in terms of knowing how to deal with…read morethe public and with not knowing the basics of their job. I do hope that the people in charge can figure out a way to retrain the existing staff or replace them with people who have a heart and understand the needs of their chronic pain patients.