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    Sipperly Stephen DO

    5.0 (1 review)

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    7 years ago

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    in step physical therapy and biomechanics

    in step physical therapy and biomechanics

    4.1(11 reviews)
    1.0 mi

    Wonderful care!! They are extremely competent and have helped me for over 10 years Excellent and…read morecourteous staff.

    So I am certainly not going to speak poorly about General Orthopedics as a whole. The women who…read morehandle reception are wonderful, courteous, kind, and thorough. Will Smith is amazing. Professional, kind, super chill, and very knowledgable. My only complaint is Art Smuckler. Now as far as his skill level, craft of the orthotics, and his knowledge and thoroughness with orthotics, feet, and the over all body mechanic knowledge he's fantastic. BUT, and it's a big but, his bedside manner is atrocious. I first saw Art for my orthotic fitting. Typical old school guy. Big ego. Talks a lot about himself and how he works with "the best athletes in the world" and the "highest level NBA teams." OK fine. I've dealt with big egos before. Prior to my 1st fitting (after meeting Art and my initial consult), reception messaged and said that the sneakers Art wanted me to buy from the office were no longer available in the color that I wanted. The women I spoke to suggested that I choose another style or purchase sneakers of my own in 2 sizes: 1/2 size bigger and a full size bigger, just to be sure. I purchased my own sneakers as instructed and waited in the room for Art. When Art came in he was very upset that I purchased my own shoes. I told him what had happened, but he didn't care. We continued with the fitting and he would not let it go. He completely lost it when I told him that I wasn't fond of the selection at the office which is why I purchased my own sneakers. He screamed at me. He got very close in my face and he was screaming at me saying: "You don't know who you're dealing with Honey!" "I'm the most sought after person in my field and I work with the most famous sportsman in the world!" At a certain point I was scared. I'm a smaller framed woman and he was looming over me yelling at me and pointing at me in my face. He threw one of the sneakers that I purchased across the room into the shoe box. I told him that he was being very unprofessional and that I did not want to deal with him any longer. At that point I demanded that he get Will Smith to finish my appointment. I had spent over $600 for the orthotics. I wasn't going to waste it. Will Smith came in and apologized for Art's behavior. Will also said that it was totally fine that I brought in my own sneakers. He approved of the brand and made his own suggestions. I will be going back only because of Will. The entire practice is great except for Art and his extremely large ego. As a woman, I do not feel safe with Art. He's very nasty and takes the slightest thing personal. I give General Orthotics a 4 because over all everyone is lovely. Art Smuckler, not so much.

    Sipperly Stephen DO - physicians - Updated May 2026

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