Stunning levels of incompetence. Regularly failed to make filings on time, causing us to get in…read moretrouble with the Oregon government and costing us fines and fees. Sent out our 1099s using the WRONG ACCOUNT - our Independent Contractors all received 1099s with the employer listed as a veterinary service. Sent out incorrect w2s. All while charging EXORBITANT fees beyond what was agreed to. Whenever we caught them in a mistake, they would make excuses, blaming the state, or us, or "we never got that password." According to the state a significant amount of the paperwork they filed for us was incorrect and we owe a lot of money. The state also said that the company could have gained access to everything they said they "couldn't do" with one phone call to them. Fraud? Incompetence? You decide. Just stay far away if you need a bookkeeper.

Maya was able to take us on last minute and got our taxes submitted without an extension! She…read morewalked us through everything and helped us come up with a better plan for next years taxes. We just moved to Vancouver and are very happy to have found Maya, we will certainly be coming back to her next year!

We were referred to OD for our individual taxes by some good friends whom we trust deeply. Our…read moretaxes are more complex than I felt confident doing on my own with TurboTax or whatnot, and we wanted professional help. On our initial calls, OD gave us some great free advice on our situation, and quickly built trust. Unfortunately, all that trust was quickly flushed down the drain during the tax prep process. We were pawned off to another accountant, who was very unresponsive and the opposite of prompt. After getting them all of our information weeks before their requested deadline, then multiple emails, calls, and voicemails, we finally got a return call late in the evening only a few days before the filing deadline asking for more information. After this, we didn't receive our review copy of the return until the date of the filing deadline! We had hoped (and communicated the same to OD), to have our CFP (not from OD) review the return before filing, but didn't get this opportunity due to OD being extremely late with the draft. We barely got it in! The simple way to handle this would've been clear communication, an estimate of the taxes we owed, and a recommendation to file and extension. None of this happened. There was no apology or acknowledgment of this, just an impersonal request for feedback months later, and a surprisingly huge $3500 bill (!!) in July. They also promised to review our return with us after the fact and make some recommendations for our next-year tax planning, but never made good on this promise. Needless to say, we will not be using OD in the future. Take your business and dollars elsewhere.

I would avoid doing business with this firm if you are an individual or small business. We have…read morebeen in business over 40 years. We moved from OR to WA and had our longtime accountant retire recently. O-D claimed that they were the answer for our accounting needs and made numerous promises to get us to sign up. They paired us up with a remote accountant who is never available to meet and won't call us back. Also very condescending. Before we realized what type of business O-D is, we included our daughter, a college student with a part time job, in the tax preparation services. They charged us $1500 to do her very basic taxes! Unbelievable! Under their watch we have to pay in more than we ever have in the history of our business. not personable, not accountable and not prompt. What more could you ask for? Don't find out, go elsewhere.

We are moving to Spain and have all sorts of things to take care of for our Visa. Completely Notary…read moretook on our Marriage Certificate. Mercedes figured out what needed to be done and was quick in getting the certificate apostilled through the Secretary of State's office in Arizona. Thanks!

From the owner: Notarize your documents today at Completely Notary online and in-person. Book an appointment today!read more

Was looking through their website to see if they do tax preparation services. Could not find a…read moreclear answer, so I scheduled a consultation through their online system. I called into the number at the scheduled time and waited on hold for 5 minutes for someone to call into the conference and no one arrived. Disappointed as I am always looking to support women owned businesses.

Ok so I was in book keeper hell... My accountant croaked and I got screwed over on pricing by this…read moreother local tax group and then I found skyline! Ashley is like a breath of fresh air, she totally took my problem under her wing! It took her a very short period of time to get things sorted out and has made a huge difference in my book keeping for my business. I would recommend this lady to everyone who owns a small business for all bookkeeping and tax needs. Do yourself a favor and go with this lovely lady! I have been to hell and back with bad book keepers and she is the light at the end of the tunnel trust me on this one !

After getting behind in taxes d/t our personal business and then hiring the WRONG person to help us…read moreget caught up, we hired Swank CPA to fix all of the errors that were filed. I had adamantly spoken about an adoption credit with the previous accountant only to discover he did not know about this credit and didn't even research its validity. Swank CPA quickly researched this specific credit (for adopting children from foster care) and applied it easily, saving us literally $20,000 off of what we were being told we owed. Mindy is intelligent, efficient, honest, and has the best interest of her clients in mind at all times! THANK YOU SWANK CPA!

Mindy is as wonderful of a person as she is knowledgeable in things pertaining to taxes. She really…read morehelped me get through a very stressful time in my life as well as put some cash in my bank account. I've given her five stars because I couldn't give her six. Thank you so much for all your help.

Tim was super quick to get back to me and willing to spend the time to troubleshoot over the phone…read morebefore diving into the payment side. I lost a bunch of files by accidentally deleting them from my flash drive and Tim helped keep me calm. I ended up redoing the work I lost but would use this company again.

Several years ago, I hired Tim to do some computer repairs and optimization for me and was very…read morehappy with his services. More recently after starting up a small business, I decided to purchase a newer but used computer. I wanted it optimized and checked for any issues and remembered how pleased I was with Tim's previous work. The new computer was up and running again in no time. When I had looked him up again, I noticed that he also offers Quickbooks consulting services which I was also in need of. After discussing this with him, he offered to do Quickbooks training and help setup my companies' profiles. I decided to give the training sessions a go, and I am so glad I did. Getting one on one, step by step guidance during the process has been unbelievably valuable. I also find his teaching methods to be quite effective. I have a finance degree, so I'm familiar with accounting principles, but I knew one small error in the Quickbooks process could spell disaster down the road. I'm glad I spent a little money up front to learn the software properly instead of having to pay big bucks in bookkeeper and accountant fees to sort things out down the road. In another session or two, I should be up and running, but I'm keeping Tim's number on speed dial. I'll definitely continue to use his services in the future. Thanks again for all the help Tim!