I went in asking for a strap repair on my purse. At fist the service started out well, they communicated the process and checked in with me over the phone about how they were going to fix the strap on my bag. Then I went to pick it up and the new strap looked used and broken and just a mess. She claimed it was new leather. regardless the quality of the fix looks horrible. the strap was also 3 inches longer than the original and she tried to gaslight me by saying most people like a longer strap...? Then proceeding to try and charge me $50 when it looks worse than the original. I'm sorry to complain about a small business but I am in shock the finished product they provided and they doubled down saying it looked good. lol do not bring your stuff here read more

Simon's Shoe Repair - "repaired" "new leather strap" they gave me and asked $50 for this. - Shoe Repair Near Me - New York, New York

They assessed my repair when I walked in, and delivered the completed shoes several days later. I was very pleased with the service.

Simon is incredibly talented. My shoes have lasted years thanks to his fabulous craftsmanship. We are so fortunate to have him in the neighborhood. He is the best in the area and has helped me with at least 10 pairs of shoes over the years; I am so grateful! I send everyone who asks for a recommendation to Simon. read more

Won't be back. Went here for the first time to have loafers shined. When I picked them up they were still pretty dusty and didn't look as if they had really been serviced. The woman called Simon to reshine them but he was too interested in making small talk with a woman who came in after me so I ended up waiting about 10 minutes. Still looked pretty average after he finished. Save your money and time and go elsewhere. read more

Helped me out on my wedding day. Even helped me tie my tuxedo bow tie! Fair prices. Would recommend.

This store is a little gem! I purchased a pair of leather boots on sale - they were extremely expensive before the sale. When I tried the boots on, the zipper wouldn't go up my calf (a common problem). The guy who sold me the boots told me about Simon. For $15 and a 2 day stretch, my boots zip up my calf without issue. Simon is very friendly and helpful. I will definitely come back. read more

Warning! Don't take your leather handbag here! I took my leather handbag here for a tiny fix, but the man broke the bag so it was no longer useable. When I asked it to be corrected, both the man and woman yelled at me. They were obviously angry because they knew they had damaged it and didn't know how to fix it. The man grabbed it from me, started ripping out the lining, then took it out of site. He returned it, mostly fixed with minor further damage. However since leaving it was clear he actually broke it further and it is now structurally damaged. I've now been quoted over $100 to have the damage he caused fixed elsewhere. My mistake for trusting them with my precious bag. Please don't make the same mistake I did. Go elsewhere!! read more

One word: excellent! I was here recently to get a couple of pairs of brown dress shoes shined and polished in time for an upcoming wedding. The before and after was like night and day - every angle of both pairs of shoes was touched up to perfection. The woman in the store finished both in a mere 20 minutes or so. They also provide shoe repair services if needed. Definitely check them out if you need a shine or shoe maintenance. read more

Simon's Shoe Repair - Shoes getting polished! - Shoe Repair Near Me - New York, New York

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Always reliable and attentive. It's the nearest one to me and I'm glad they are around. While I get my shoes shined, I sit and read the paper or catch up on my email. They always very gracious. read more

Never going anywhere else for shoe repair! I had four pairs, two loafers, my black everyday winter boots, and my grandmas old loafers. Each pair looked better than the last, especially my black leather winter boots; they looked brand new! The pricing was responsible and they went above and beyond with workmanship. read more

They do great work, with a reliably quick turnaround, but the man almost always comments on my appearance or tells me he loves me. Not crazy about that. read more

Excellent Shoe repairs in very fair prices... You can't go wrong with this family owned business.

Love Simon! I can always count on him to fix all my shoe problems. Last time I brought 6 pairs in and he said princesses should have drivers and that I walk too much, he's the sweetest! Super reasonable prices and quick turnaround. Perfect neighborhood shoe repair :) read more

I get my Christian Louboutins rubber soled here. I've gotten over 10 pairs done between my friends and myself and we love them! read more

Simon's Shoe Repair - Shoes have been worn a few times but these are the rubber soles - Shoe Repair Near Me - New York, New York

Awful! Awful! Awful....I went to see my shoes and the man did an awful job the heel worn off he replaced with a much lighter color than my shoe and they looked weird. The other shoes I would've understood since they had good wear and tear on them but in that case he could've called me to tell me listen this shoe is beyond repair so I cannot fix it and I'll give you the money back but no. I asked for some of my money back since I paid $42 for 3 pairs which a bit pricey and the wife gave me back some money but never again! BEWARE read more

I have been going to this shoe repair (and shine!) shop for years and it is truly a great example of a small/local business that absolutely treasures its customers. Small, no frills shoe shop with a couple of shoe shine seats in the entryway, and the rest of the small space is his workshop....where shoe repair magic happens. He's fixed purses for me (even polished and buffed up a sort of dull bag I found at a street fair and made it look super chic for just $10)....and his work on shoes is amazing. From repairing normal wear and tear to massive overhauls that added years of life to my Frye boots and heels I refuse to let die. He always meets his "done by" dates and gives friendly service with a smile. Sometimes the system of finding your shoes upon pick up can be a bit tricky (shelves of shoes tied up in plastic bags)....but he seems to know where everything is you walk out happy. I now live in SF and actually packed my shoes for him to fix on my last trip to NY, I just can't find anyone who does what he does as well as he does it. He's also asked me to marry him about 300 times and always tells my kids to work hard in school....we now just know this is his trademark way of saying "goodbye" and making us smile. 5 stars all the way. read more

I only had 1 pair of boots repaired so I don't have enough history to go with a 5 but this one experience was excellent. They did a great job and delivered them the same day! Very happy to have found this place. read more

Brought two pairs of boots here, one that was brand new and had stains and another just for polishing. The store is run by a Russian couple and they seem to have been in the business for a long time. For the stained boots, they said they could wash and polish and return to baseline. Came back two days later to pick up with the ticket given. It took the woman about 10 minutes to find the boots, and once she did, she was not very apologetic that I had to wait. They did a great job though, and the boots looked good as new. Decided to get a shoe shine for the current shoes I was wearing at pickup, and the lady in the front who just does shoe shines is great! Prices are very reasonable and they know what they are doing, its just not the friendliest shop in town or the most organized. read more

The shoe doctor is in! Simon has treated my beloved Choos and Louboutins for a wide variety of maladies: from heels snapped in the middle (hazardous city sidewalks!) to those red soles in need of a transplant! He will make that extra hole in your belt you may need after the holidays no matter what the shape. They will polish your shoes as well and they carry all the necessary products to make your foot candies look beautiful. They fix bags as well. Pleasant and efficient- great business! read more

Watch battery, shoe repair, bag repair, key maker etc. This place is the jack of all trades. Stumbled upon this place and was happy with the service for a change in watch battery. The 10 minutes i was there people came in and out like they were regulars and satisfied loyal customers. I will be back to use this place to repair my bag handle. read more

The best shoe repair in nyc.love vip.service provided by Simon and his team.price is right!I will keep coming for years to come.

I have small Michael Kors navy blue leather handbag that I was using when I had to wear a nametag. I put the nametag on the bag and stupidly forgot about it for 3 days. When I pulled the nametag off, the leather color was taken off and it looked horrible-- there was a nametag-sized square of blotchy light blue leather. I brought the bag here on a Saturday afternoon and went back on Monday (he is closed Sundays), and the bag was PERFECT. You would never know that there had been anything wrong with the bag. He only charged me $15, but I would have paid up to $75-- the bag has sentimental value and funtional value! I almost cried, I was so happy with how amazing it looked. I absolutely reccomend him. He only takes cash though. read more

I no longer live in New York but when I'm visiting friends in the area I will travel with extra shoes just to drop them off here to get cleaned and repaired. I'm a wear a pair of boots until they are actually falling apart, so not easy repairs. My boots once again look and feel incredible (new laces, new inserts). And work was completed overnight (once I sat for a half hour while getting boots re-heeled. Incredible fast service.) I will continue to lug up extra shoes for excellent repairs. read more

Simon's has been my go-to shoe repair for years. Very caring and has worked miracles on shoes that I thought were on their last breath.

Simon is the best. Makes my shoes look like new. Reasonably priced, fast and helpful. Great if you need a new key, or watch battery too! So happy he is in the neighborhood :) read more

Simon is a very skilled shoe maker on the upper east side. He has done a wonderful job repairing my shoes. I also bring my shoes to him before every season to waterproof and add new heels. His prices are reasonable and he is always respectful and considerate. I highly recommend Simon and his establishment to others in need of shoe repair and reconditioning. read more

I have been going to Simon's (both his locations in Manhattan) for years and would not think of taking my shoes and bags anywhere else. He is obsessed with detail and not only fixes what needs repair but would also refresh the color, polish, etc. without having been asked (or charging more). He is also great at simple jewelry repairs and expertly changes the batteries of even the most complicated of watches. You would never guess when you enter how many services the store actually provides - all with amazing quality. There is always a smile on his face and he remembers the names of most of his regular customers. You will also hear him sing gently when he works in the back. Simon's shop is a true treasure! read more

Simon is excellent!!! He can do what the others refuse. A friend of mine recommended him to me and said he is the guy who can do impossible....I brought in a very old belt which is very valuable to me... Before Simon's shop I went to some other places and got negative answers about repairing my belt. Simon did an amazing job!!! The belt is better than new!!! And the price Simon charged me is very reasonable. In fact, I expected it to be higher. Thank you Simon!!! read more