Disappointed.
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I really wanted to continue training with SLC...I started taking classes a while back in NYC and fell in love with learning ASL.
However, I was quite disappointed with how one instructor, Shelley...failed to follow up with the concerns I had, while taking classes via Zoom. I was already taking Level 3 for a 2nd time.
During one of my last classes of the session, what was extremely disappointing was how I shared with Shelley that I would still be IN class, but my video would be set to image (I had a hurt hand this particular day and wanted to still learn) - my messages were ignored and I ended up leaving the class bc I was the only one not placed in the breakout rooms.
After the fact, no follow up was given. I expressed my concerns with one of the directors: Alan and it just appeared that he only wanted to pacify me with what he offered, but he never really dealt with the situation at hand: a client being disappointed with a 'top teacher.'
And he never encouraged Shelley to reach out to me directly.
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As a 16 year dance educator myself...I understand how to "read the room," more importantly, follow up with student concerns, etc, but this genuine care and concern wasn't offered to me. In my opinion, the focus was only on those who was at the level that Shelley wanted them to be.
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On another note, the material in this particular level...was like a rollercoaster. Waaaaaaaayyyyyyy too many things to address in just a short segment of time. The overall lessons are good, but it's the key details that we, as students need to finesse.
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And the main reason that I needed to take level 3 a 2nd time, was due to another male instructor not doing a good job in his class awareness. Isn't this what we fill out class surveys for? For the administration team to actually listen...
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The teacher I began my studying with (Level 1 and 2): Kristin, wasn't asked back to SLC...and this was a teacher who got me, as well as many others excited about learning not only the language, but made learning ASL fun; she showed much genuine care. A highlight for me was when a classmate and I had lunch with Kristin & her friend - helping us to use ASL in a restaurant setting - it forced us to immerse ourselves in the deaf lifestyle, for that moment; Moreover, till this day, Kristin has stayed in touch with me and that means a lot.
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Long story short, Alan and Shelley could have handled this situation better and it makes me sad that I have to find another place to continue my learning. read more