This is no longer Hot Springs Animal Clinic, it changed to Sierra Vet Services in 2012.
Horrific experience. I'm new to town. My husband took my dog here and this horrible vet misdiagnosed the dog, gave him the wrong medication for the issue, and the instructions on how to use the medication were wrong too. My poor dog suffered needlessly an extra two weeks with the wrong medication applied in a way that was painful to the dog.
I knew what this horrible vet had prescribed was the wrong medication because my dog has a specific issue that I've been dealing with for 5 years. When I brought my dog back for a follow up with the 5 years of paperwork showing his medical issue that is part of what prompted the first visit, this horrible vet pretended to retest the issue and lo and behold "oh wow, now it's a bacterial infection!" Now???? It always was, the little giggle by this horrible vet when she told me this proves she knew she f*cked up and instead of admitting it, she lied and promptly got incredibly defensive and condescending.
She told me she could not diagnose my dog with the vet notes that went along with the 5 years of medical history that I had (she claimed the only way she could diagnose the dog is if the 3 other vets who had treated this dog for this condition faxed her all of their medical records), but she could tell me the medication I wanted was the wrong one, and the monthly steroid shots would be a better treatment (despite my having tried that unsuccessfully as the initial course of treatment). And then she turned and flounced out of the room. Yes flounced. While I was still asking questions because stupid me, I thought she was a medical professional. But she is not. She is unskilled and a liar.
$250 to this horrific vet later and I drove to Las Cruces, found a better vet willing to take the time to examine my dog (Calista Animal Hospital on Calle de los Ninos), look at the medical history I have, and helped me get the medication my dog needed to heal from the latest outbreak due to his medical condition
Take your animals to this awful, horrible woman at your and your animal's peril. I will never return and will tell people what a horrible vet she is every chance I get. This includes a letter to the state's vet board to report her misbehavior.
In the meantime, go to Calista or really any other vet. Your pet will thank you. read more