stay well away from this shop i bought a bike online waited a for far too long only to be told bike…read moreparts are from russia ?! hmm not what every other bike shop has said about the same bike customer service is absolutely shocking they dont care and are just rude so do not buy from them what an awful company take your money elsewhere and be stress free

I ordered my Pashley Britianna bike from the Bike Factory as the pricing for it was excellent in…read morecomparison to other companies. Apart from it being falsely advertised as when I odered it, it was out of stock but the website not up to date. They repsonded quickly to let me know and were quick to correct it and get the process moving. It came next day delivery and I am over the moon with it. The Bike Factory team have been extremely helpful and quick to respond to any queries I've had. Thank you very much guys!! Will come to you in the future if need be.

Admittedly I've not had to deal with these guys for a few years as I no longer have a bike but when…read morei did they were fantastic. The service was excellent which is more than I can say for other shops like this in chester. I went in once for some new bearings and grease and they give me the bearings for free! top quality guys.

It's worth going out of your way to go to a good bike shop, bf says, and he's had two bikes from…read morehere and many services and upgrades/alterations (180,000 mi on one of the bikes) and highly recommends. It's a coop where the staff are passionate, knowledgeable and cater to all customer types. In stock are great brands such as Surly and Brompton. They won't try to force you to buy something off the shelf, they will help you customise it and go the extra mile e.g. offering to loan us a bike so bf could accompany me home and giving us flapjacks! Purchase also comes with 3 free services after which bike is a good as new.

Their green signposts-bikes strapped to the lamposts on Curry Mile alerted me to the existence of…read moreThe Bicycle Doctor, which is located on one of the larger side roads off Wilmslow Road. While Neil M. makes an obvious and valid point about the larger stock of Edinburgh Bicycle Co-op, I don't feel that is necessarily a deal-breaker against buying a bike from The Bicycle Doctor which is still quite sizeable. Plus, I get the feeling that the stock offered by The Bicycle Doctor is quite savvy in its own way, with some unique products which may be hard to find elsewhere in Manchester. For example, an electric bike by Trek at £1,700 and a rainbow of cute pastel-coloured Brompton folding bikes both suggest that people are spending serious money here - in fact I don't think EBC stock electric bikes at all. I parted with cash for an interestingly versatile 100% merino wool 'buff', which can be to protect and the cold and UV also, plus a neat pair of cycling sunglasses which several people have asked me where I bought them from. I am in the market for cycle panniers, and I will definitely consider buying them from the good Bicycle Doctor, especially since they stock the high-end Ortlieb roll-top waterproof designs and even had four or so different colours in stock. On the repairs front, their website states that all their mechanics are Cytech-certified which sounds good enough to me! Lastly, The Bicycle Doctor allocates a significant corner of their precious floorspace to a rack of cycling leaflets detailing local routes, mass rides, and cycle-friendly tourism further afield - an authentic touch which typifies this Workers' Co-op which has been 'Serving the Cycling Community for over 25 years'. Thanks, Doc - you left me feeling good, and good to go!

I had a stubborn bottom bracket with mangled spline teeth on a second hand frame I had been riding…read morefor months which had developed an unsettling creaking sound. I took the bike to sprocket and asked about replacement if they could get it out. The staff were very helpful and when I said it might not be possible to save the frame, out of curiosity they put the bike straight on the shop stand to have a proper look at it. Minutes later I was walking out with a brand new bottom bracket installed. Very impressed. Reasonable prices. These guys love a challenge.

I headed down to Sprocket Cycles to get a quote on fixing my death-trap of a bike after nearly…read morehaving a stroke in Evans when they quoted me £80 to replace my brake cable and tighten my wonky wheel. Yes - I could fix it myself but I am lazy and my bike is 50 years old so figured I'd just get a quote and see if someone professional could give it a once over. Not sure who I spoke to at Sprocket but he was very helpful and quoted me £28 for the same job. What a nice guy! I'll be taking 'Star Rider' (yes) down for a service very soon! The shop is located not far from Moor Street and is next to Warehouse Cafe and the vegan shop.

Hmmm not sure where to start with this one but i will try and be positive if possible…read more First and foremost the cost of Steve Baggot's repairs are fair but his attitude leaves a lot to be desired, i have sent people his way but most of them have come back and said how bad his attitude is. When i asked them to elaborate they said he is more interested in gossiping outside rather than showing any interest in his customers. As i alluded to earlier he does offer a fair price but theres not much to compare him too and when i sent my nephews bike in he actually took nearly a week to replace 2 wheels, not sure if him locking up earlier than he advertises has anything to do with it. He does do sales but basically he will just show you a catalogue and he orders it in. I have to say that his prices are reasonable on sales also, i paid £200 for 3 kids bikes which is not bad. All in all not a bad place but think it could be better, in particular the service. A bit of competition is what is needed i think.

Assembled our free bike at a very reasonable cost, efficient, polite and helpful, unlike some of…read morethe major chains in the area!

Terrible customer service. I ordered from them from the USA, they completed the customs forms…read moreincorrectly and cost me an additional $130 in tax. They have provided no help at all in righting the problem that they caused and even went so far as to try and put the blame on me rather than taking responsibility for the issue itself and trying to rectify the situation. Buyer beware, if there's a problem with the order you're on your own with this company.

I was desperately looking for a specific freehub driver before a trip away, I ordered online, I…read morealso managed to speak to staff who were very helpful and quickly assured me all was well, website said order shipped in up to 48hrs, in just over 24hrs I had the part on my bike. Great service

I've never been much of a fan of bikes. As a kid, sure, but since I've been old enough to learn to…read moredrive, I've never bothered with a bike. I prefer controlling something with four wheels that offers me a bit more protection if I hit something. Plus, you don't get saddle sore in a car (unless you drive it weird, anyway). However, I recently visited College Cycles in Crosby with a friend and was pleasantly surprised by the selection of bikes on offer there. From the outside, the shop doesn't look particularly big but inside they make good use of the space, ensuring there is a large selection of bikes in various shapes and sizes on show. Their prices are pretty reasonable and competitive and their service is both efficient and personal, with their staff offering friendly advice and help whenever needed. I'll stick to four wheels myself, but if you're more of a two-wheeler kind of person then maybe check out College Cycles.

Awesome service and value for money. Before buying a new bike, get you old one serviced here…read more Brilliant!!!