Our car was experiencing all the symptoms of a dying battery. We made 3 calls to other repair shops but only Sides Auto Repair quote was in the realm of affordable. Upon our arrival, Mike ran a diagnostic test that confirmed our battery was on its last legs. A call to his auto parts store of choice and we were back on the road in 2 hours. I had to reset the radio, but that's a small thing. We were very pleased with Sides, will recommend him to our friends and will return in the future. read more

I can not say enough good things about my experience at Sides. I spoke to Mike on the phone about some repairs I needed it, and it was very clear that I didn't know what I was talking about. I brought in my car and had zero wait to drop off my car and Mike explained everything in a way that I could understand. A few hours later, he called to let me know that I didn't need as many repairs as I thought I needed. It would have been very easy to overcharge me and make unnecessary repairs, and I'm so grateful for the kindness and professionalism from this shop. Hopefully I don't need any repairs in the future, but if I do, I'll definitely return to Sides. read more

Just to let you know the problem was a 80 amp fuse on the battery. You guys do great troubleshooting

As a woman, especially a pregnant woman at that, it is hard to find a mechanic that won't try to take advantage. My car was having trouble starting for a couple weeks now, my friends referred me to Sides. I was told "this is the only mechanic my husband lets me go to alone." I went in on Monday and he was honest that he was understaffed and couldn't fit me in until Thursday. Where other mechanics I contacted wanted to just keep my car for an undisclosed amount of time and not let me know anything else. My car gave up Thursday morning and I had to tow it to the place. Michael at Sides was so kind, and honest with me. I brought it in for a diagnostic. He told me EXACTLY what he was going to do, what he was going to look at, what he would be able to do today and gave me a small estimate. Then told me he would give me a call of what the problem was and how much it would be to fix that. I dropped the car off in the morning and by lunch time I got a call of what was wrong and how much it would be to fix it. I gave him the okay, he fixed it and I was able to pick it up by the time I got off work. Then he informed me of the warranty he gave on parts and labor. The charges were fair, and he was open and honest about exactly what he charged me for. My Honda Civic is back to working the way it should. I would take my car here again in the future! read more

Mike and Company were able to diagnose and figure out a back door repair that worked great. My van had a problem with the vacuum reservoir, which is unfortunatly located under the dashboard. It meant that all air systems; A/C, Heat, and vent would cut out everytime I would give the van gas, like on a hill and stay that way until I would let off on the gas pedel. Very uncomfortable on a hot day climbing a large hill. Anyway, they fixed it without having to tear apart the dash and it works great! read more

I have been coming to them for years. Very fair pricing, very knowledgeable, and will go that little extra that is so important to a client. And just really nice people as well. Highly recommend for your car or truck read more

I went to get a quote for rear end brake pads replacement and he estimated $400. Keep in mind that it's just for brake pads. Rotors are new and so on. I thought that was outrageous. I left the store and got a better deal at Big Brand Tire & Services. read more

Sides is my go to place when a problem arises with one of my vehicles. In this case, my Chevy Suburban LTZ was having severe bouncing on mundane roads and the dips in roads were unbearable. I knew it was gonna be related to my shocks and turned out I was right. The honesty and integrity of this business rivals any business. If you're on the fence, don't be, they will treat you right. read more

Very disappointed. Took sons car in and because I didn't completely state everything , as a mother would think is wrong or my son, the diagnostic fee wasn't applied. It was their fault they didn't completely check other areas of possibilities. They overpriced the job without applying the second diagnostic which was just bad costumer service. It cost time having to bring the car back and then a third time because the belt wasn't tightened and made a loud shrill sound. I felt like a number and no real concern for satisfaction. That's sad business. read more

Had an issue with my engine light going on and off and other mechanics told me not to worry about it or it was just the gas cap. Took it into Sides and they immediately found the problem and fixed the issue within hours. Great customer service, friendly owners, and feel confident in taking it back to them again! read more

I had a issue with the rear brakes on my 2007 Honda Accord. I contacted Mike at Sides and described the problem. He suggested I swing by and drop the vehicle off which I did. He had a idea what the problem was and quoted me a price. He said he had several appointments ahead of me but will try his best to get the repairs done before he closed. I was very surprised to get a phone call much earlier in the afternoon that my car was ready. I ended up getting new Rotors and pads plus he repaired the calipers. I can't thank Sides enough with the great customer service. I definitely will be taking my vehicles back to them if I have any problems. read more

I do not take my cars any where else but Sides. They are always very nice and I know that I can trust them. I recommend them to all my friends and family. Honest, reliable, and practical prices. read more

Mike at Sides is great! Very patient with me and has helped me to take good care of my car. They are very trustworthy and helpful with what is best for the car in all situations. I highly recommend Sides for your repair/maintenance needs. Sheri Epps read more

You judge for you self. I went to sides because it was in the area in spite of the fact that a lady i knew told me Mike estimated hundreds on a repair that later was completed for less then $100 at another place. Mike then put refrigerant in my truck and it was great. But a month or so later my turn switch began to malfunction so i took to mike to fix. First trip the truck was given to me at a cost of over $250 with in a day i realized it was not working properly in fact was worse then i originally brought it in for. so i brought it back . This time it cost me over $325 claiming the female end that the switch plugs into was bad. Within a couple of days it became obvious to me the switch was sticking periodically when turning left so i called not wanting to pay more and informed mike of the problem, but that i would give it time to see if it was just stiff. IT STILL STICKS !!! then i bought my kid a little ford focus, i became aware that the AC was not working very well and took it to mike. He then put refrig. into it and according to him did some diagnostics and gave car back indicating it was fixed at a price of about $250. None of that even altered the problem i took the car into his shop for .. So i called and Barbara said bring it back. So of course i did ,and i was called indicating the car was fixed when i get there i'm being not charged another $350. 2 days later i find that the car is doing the same exact thing so i call back and of course Barbara say the standard thing bring it back. I tell her i have no more money for experiments. so i take my car to the dealer. They inform me that none of the things Mike did had anything to do with my AC situation . My problem was all along was compressor and actuator. So i got the part numbers hoping since i had done all this business with Mike i could shave off some of the cost being he should be little less then dealer. Now mind you i never got the chance to discuss any price with mike or anything else other than i said hey mike the dealer said its the compressor and actuator before he interrupted and said i ain't got time for this and hug up the phone. Finally you might think maybe i was rude or something but i was not close to that i am a jovial retired warrant officer wounded in vietnam 100% disabled vet. i would have thought i would have just received better then that from my fellow American maybe i was wrong. thx for taking the time to read about my experience. The prices are approximate so may be off a couple of dollars... read more

So grateful to Mike for his expertise and kindness...and for getting me back on the road in such a timely manner... Totally trust this place and highly recommend! read more

If your in Menifee this is a family owned business, that has that personal touch and feel the Owners Mike and his wife are super attentive and upbeat I can't thank them enough for taking care of my car and truck, they fixed my stuck shifter in my car and were able to get a stripped caliper pin out of my truck these guys rock please support this family ran business you won't be dissapointed read more

I have an old car and I took it in because I had a loud noise on the right side of car that had been ruining my life for months, they fixed it, cant hear the noise anymore. was done with the car in a few hours, I picked it up the next morning. Their prices are reasonable. The car is running much, much better than before. I am so happy with their service and would recommend them to my friends and family. I am new to the area and didnt know where to go but read the reviews and decided to go to Sides and so happy I did. read more

Have been going to Mike and Barbara for years. Have never dealt with a more honest and dependable shop. To put it in a nutshell, I have complete trust in Sides Auto. read more

I bought this old, beat up Jeep that was so rough it wouldn't pass smog. Mike got me fixed up fast and stayed on it until it passed at one of the toughest testing sites in town. Great job! read more

I had a great experience with this shop. It's so hard to trust anyone to be honest with you about your car and not just want the money. Mike was extremely thorough and honest about my Honda and even researched if the problem I was having was common amongst my model. I would definitely recommend this auto shop if you are looking for an honest and thorough opinion. read more

So disappointed with how our experience at Sides changed. We've been taking both our cars here for the last year because we had heard good things about this family owned business. Mike had even recognized my husband's Military Service with a small discount. However a few months ago our Jeep had a check engine light appear. We were told it was a thermostat/housing unit at the price of $800+. Seemed unusually high but we had no reason to question Mike. Six weeks later the Jeep overheated while driving in L.A. The car was towed to Sides since we assumed it was a faulty thermostat, only to find out it was a different fix of a hose/connector $300+. A week later the same issue, overheating while driving on the FastTrak (thank goodness no one was hurt!) Towed it in AGAIN to be told the connector was a manufacturer problem so it was removed and the hose was connected directly. (???) No charge. Three weeks later the exact same overheating so we had it towed yet again. This time we're told the "engine is blown and we shouldn't have driven it" ...when we only drove it to the point of parking it. We have literally had it towed 7 times in the last few months for the same problem. After many questions and heated arguments, Mike took no responsibility for sending us out with a "band aid" on our car and never fixed, or found the actual problem....AGAIN, after numerous tows and nearly $1500. A lot of "it didn't show up on our test" and "it's a different problem now" excuses from Sides. No doubt the damage escalated because the actual problem was not addressed nor fixed, driving it only after we were told the problem had been repaired. Not only are we beyond angry that our 2016 Jeep is now trash, we are terribly disappointed because we trusted this family business to do the right thing when they are clearly untrustworthy. read more

This company is hands down the best i've come by. They are genuine and extremely helpful. I called in for pricing on a brake change and everything was upfront and accurate, even including pricing for possible extra work. when i came back in for a check because brakes squealed a bit, he was awesome, upgraded the brakes for no charge. They have great pricing and excellent service. I'll be back EVERYTIME! THANK YOU!!! read more

We had to stop by here on our way up north due to a dashboard light issue. Mike was extremely welcoming and helpful in figuring out the issue. I'm so impressed by the friendliness and customer service. Didn't need any major repairs or anything done, but would definitely come back if needed. read more

So disappointed with Mike and Brenda who present an honest and sincere appraisal of car repairs but neglect emergencies and are over priced by at least 40% which is a disappointment for a local business in Menifee. I have been going to Sides Auto Repair for several years. When I had an emergency tire and battery replacement, I chucked it off to miles although I service my vehicle regularly (3-6k miles). Then my A/C went out. I was charged an $150 service fee (non-refundable) and given a $2000 estimate for a new compressor and condenser (I was told the A/C shattered). I usually have them check for brakes and shocks which I was told were okay. The brakes were supposed to be okay for a few oil changes. So, I brought a mechanic friend with me to a major retailer. Brakes were needed and thru the drums; shocks were leaking; a/c only needed a compressor; got a discount on the oil change; coupons will apply; also, can order parts much cheaper. SO, disappointed with Mike and Brenda ripping people off to build their new Temecula home customized. Business is taking care of local people and not ripping them off - also, taking care of preventive care. SHAME ON YOU. Get a new mechanic, and shape up. WILL NEVER use this shop again! read more

I had air conditioning work done and was repaired into perfect condition in one day .Fair and honest owners that I highly recommend

I took my car for the first time and to be honest I am happy. Customer service was awesome and the price was fair. I was treated like an actual customer with respect and they cared. I will definitely go back the next time I need a mechanic. Keep up the good job!!! read more

Love this place!!! Their HONEST!! I 1st took my car to Menifee transmission and they told me I needed a part replaced that would cost $800. So I called around to get quotes from other places, this place quoted me only $300. Then once I took my car in and they diagnosed it they told me I don't even need that part replaced, there's nothing wrong with it. They just saved me all that money that I would've spent on an unneeded repair. Thanks for being so Honest!!! I really appreciate it. read more

Nothing but a good experience here. My wife went in to have her brake pads looked at and was told the pads were fine. (Never have I been to a auto repair place and was told I don't need something done). I took my mother to have her car looked at, it was misfiring and not running well. Previously she took it to VW and was told the repairs would be over $1200. Took it to Sides and the car just needed a new spark plug and minor wiring repair. I paid waaaaay less than what was quoted by VW. read more

Great place for any of your automotive needs. They take appointments which is great, you will be in and out quick. Great management, they do not try to charge you for things you don't need. Very clean facility with a comfortable waiting room. read more

Sides Auto Repair is a family run auto business. Exceptional service, very professional and correct diagnosis. Carried out repair in an expedient manner and at a very reasonable price. Friendly and nice area to wait with good coffee. Strongly recommended without reservation. Best auto repair shop I have used in over 20 years! Call Mike read more

I was here over a year ago with a boiled over radiator, I was treated rudely by the older lady at the front desk and another male I guess he was in charge. Would never go back! Rather go down the street and pay more! read more

My husband and I have had several car repairs with Sides, both personal and commercial vehicles, and we have never had a bad experience. They do great work at a great price. My mom even took her vehicle there and had nothing but good things to say. It's hard to find a mechanic you can trust, and Sides is one in a million. read more

Very nice staff! Went in and owner was so nice and helpful. He checked out my car and gave me detailed information as to what was wrong and gave me information as to where I could go since his shop didn't replace exhaust pipes. Will definitely be going back and recommending to others when I need work on my car. read more

First time I brought my car here was four years ago. I had just moved here and took my acura to a "Japanese car specialist" because the air conditioner didn't work. $1000 dollars later I picked up my car and the air conditioner still didn't work. I left the car with them and the second time it still didn't work. I took my car to sides and they spent about four or five hours troubleshooting and then called me and told me the problem and asked if I wanted them to fix it. I did and it has worked fine since then. Sides is the only people that have worked on my car since and I am very happy as we all know there are a number of shoddy auto repairs out there and some downright crooks. Their work has always been excellent and the prices very fair. I would recommend them to everybody! read more

I cannot say enough about this business and the couple who run it. As a widow, I had been taken by unscrupulous mechanics several times in the last few years so finding Mike was a Godsend. Right off the bat, he was able to tell me exactly what was wrong with my car and gave me a far lower estimate than I had gotten before that. His explanation made sense and his price was right. I was NOT disappointed. I tell all my friends and neighbors that I have found the BEST mechanic. I would trust him with my life. He and his wife, Barbara, treat me like family. They have picked me up and taken me home any time I have needed it. How is that for service above and beyond the call of duty? You will be in good hands with Mike. read more

I would give this place 10 stars if I could Mike and Barbara are the best Seriously will never take our vehicles anyplace Else Nobody likes having ro get work done on their vehicle but it is always kice to know you can go someplace and your vehicle is in good hands and you wont get ripped off Very knowledgeable and always top notch service If your looking to get any type of wrok done this is the place read more

As a customer, what I need is rock-solid mechanic-ing at a fair price, especially when I drive a 1985 F150, and this is what I've always gotten at Sides Auto Repair. If you're looking for feel-good fluff and having smoke blown up your keester, go somewhere else. If you need a great mechanic, this is the place you want to be. read more

I should have been afraid. We stopped going here because prices got raised randomly. Issues with car would only be found if there were codes showing. I'm also having to replace parts after a few months of being changed here. Check out Menifee Transmission behind this place. I couldn't in good conscience keep this review unchanged. read more

The owners have ALWAYS shot straight with me. Doesn't matter if it's what you want to hear or what you don't want to hear, they always say exactly what needs to be done to get the job done right. Because if it, they have kept my 2002 old trailblazer running as my dependable family car. They helped me get my old classic heap of junk on the road. They repaired a PT cruiser several times, then also let me know when it was time to stop investing into it and move on- something most mechanics wouldn't do because it would mean cutting their income - instead after a couple different repairs I asked... should I move on and they recommended did and I got my wife a Sonata and leased it and it saved me hassle. I've brought 3 different cars of mine here... and had repairs done of all different kinds, and every time my cars became dependable again because of not allowing me to cut any corners and instead shooting straight with me. Didn't matter if it was a cheap repair - they kept it honest and was cheap no lies or add on repairs not necessary... or if it was a not cheap repair they said everything I needed to do to make the repair last instead of half-doing it poorly like I would have opted to. This means they have the customers best interest at heart regardless. That's rare. That's old school. And that's exactly how I like my values in my mechanics. So 5 stars. I didn't have just one experience here.... I've been many many times. Even when I was very ill they were considerate and drove me home on a hot day. These people care, and that nowadays is rare. So go in confident - know you'll be treated with honesty. It may or may not be what you want to hear, but in my many experiences there it's always been 100% in my best interest. read more

I first took my families 4 cars to them because I read a review about how honest they were. Honesty is hard to find in the auto world. My 2001 PT Cruiser began to run rough I took it to Sides and told them that I needed a tune up, my car was due. I'm pretty good with cars, just don't have the time. Sides called and said it was my catalytic converter knowing it could be the problem I told them to go ahead; a short time after that about 800-1000 miles, my car began to misfire I easily drove it to Sides. they pulled a plug it had completely fouled. I told them to go head with the tune up. After a couple of days I called they said they had found more wrong and are looking into it. After a couple more days they called and said they needed me to come down. They told me that something had gotten into 2 of the cylinders (they had to say that because the blown cylinder was different from the fouled plug) and killed the motor it could not even be driven well only 1/2 mile and then failed completely. They tried to tell me that the object had been bouncing around in my head for some time even tried to make me believe that it wasn't from when they last worked on it 800 miles back but from when I worked on it 12,000 miles back when I replaced the water pump. Picture a park slide that is what the air intake dump into the head looks like, nothing would bounce around even 2 turns of the motor without going into the cylinder so they blew the motor and I am 100% sure of that. They chose money over HONOR, which is beyond me. I give HONOR up for nothing. The funny thing is that I am a firm believer that people make mistakes, I am about 90% sure that if they would have said we screwed up I would have told them that I would buy the motor if they install it. I am sorry for anyone that has taken their car there, I waited to write this long enough that my legal rights have expired. This not about the money for me and want nothing from them. I am just hoping this will help others and that they might see this and know they didn't pull the wool over anyone's eyes. read more