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    Sickler Residential Roofing

    5.0 (1 review)

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    5 years ago

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    Ace Roofing - Re roofing the Original Govenor's Mansion in Helena Montana

    Ace Roofing

    (6 reviews)

    We had severe hail damage and was having trouble dealing with our insurance company, to get the…read moreroof repaired. We called several companies and were met with no answer or answering machines with no returned calls. When we called Ace, a very professional lady answered the phone on the second ring! The next day a man came out and inspected our roof and asked if they could video the inspection for their website. They called our insurance company and took the bull by the horns. They got our roof replaced, and the place was totally clean when they left. I can't express enough, my thanks to Ace Roofing, for their professionalism, speed, and quality of work. If we ever need any roofing work done, I know that with one call to Ace we'll be taken care of. I saw the video they did, and it's really good too! :)

    Bait and switch. We were given a quote that was close to other contractors for a roof replacement…read more They came in about $200 dollars less and on the quote it said removal of all shingles, labor and haul away at about $2000. Then on the day they were removing it they found a second layer, which I thought was no big deal considering it was all of the shingles in the original quote. Also I would think a roofing company could tell how many layers were on a roof. Then we were billed an additional $2800 for the second layer. I couldn't get a straight answer of why the first was $2000 and the second was $2800 with an increase of $800 more. The total removal was now $4800. They just said the $2800 was due to removal, labor, and haul away. If they would have been honest in the first place about the quote and the 2 layers we would have gone with one of the other contractors. This is probably why they quoted so low. The crew worked hard and had to deal with spring Montana weather and at one point had to remove snow from the roof. When the job was finished they still needed to finish the clean up. About a week went by and still no clean up. I reached out to them and they had a man sent very quickly to finish the job (various types of nails in the gutters and on the ground, old shingles still in the yard). I am not sure if they would have come on their own without me reaching out first. They did leave some used nails and cutting blades on our mail box which is no where near the job site. I know that seems petty but we have kids in the neighborhood that could of hurt themselves playing with them. They were also a little rough on the gutters as some are now bent in. On a positive they worked with our insurance and did the leg work for us and because of the error on the layers we are now waiting on our insurance to see if they will cover the 2nd layer removal. If they would have been honest up front when dealing with our insurance there may have been different results. When the shingles were ordered they were having a problem getting them, so they upgraded our shingles at no cost, but maybe that was thrown in with the additional cost of the 2nd layer removal. If you decide to use them, I suggest you go over every bit with them and be clear on all of it.

    Sickler Residential Roofing - roofing - Updated May 2026

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