16 Oct 2019, 11:01 PM
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Sicily by Car review: If I could subtract 2 stars I would. We waited for 2 hours at Napoli airport and then they brought a car that was too small for our luggage and had no child seat in it. We requested ahead of time for both of those requirements. When we reminded them of our request they said they would find another car. After waiting 45 more minutes they brought us a car that was dirty and had a sensor light on for tire pressure. When we pointed that out they said the tires were fine, but that the sensor light wouldn't turn off even though the pressure was correct. We drove the car reluctantly, but trusted the service crew. That night we drove to Amalfi town with 4 adults and a baby in the car. We came back to Sorrento after dinner in Amalfi. In the morning, we were going to visit Mola di Bari, but noticed the left front tire was flat. We called the company and they sent someone who towed the car instead of just fixing the flat tire. When we complained, the company representative told us our only option would be that we'd need to go to Naples in order to get another car but they couldn't guarantee that there would be a car available. This would have been a grave inconvenience as we had no car to get there and we had plans in Mola di Bari that we would miss. The representative knew we were going to be driving on the Amalfi coast. The roads there are treacherous and we could have been killed if the tire would have flattened then. We are going to report this to everyone that we know. And if I find a governing body here, I will be letting them know too. Shame on your company for risking our lives. Newly found, sdditional information: I checked my credit card bill a few minutes ago and discovered that Sicily by Car charged me 4 times for their services. Once charged under "Sicily by Car" and the other 3 times under "PLN Rental Cars' on dates which we hadn't even rented the car. Beware of this cheating, dangerous company.
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Kent
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24 reviews
4 helpful votes
145. Re: Sicily By Car???
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