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Sia Importers

5.0 (1 review)
Closed • 12:00 pm - 7:00 PM

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7 years ago

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DHL Express Canada - DHL making paramedics walk around his van as he slowly walks to it, Still not moving when he gets in. DHL do better with your hires.

DHL Express Canada

(565 reviews)

Malton

We have had to chase down every parcel over the past few years and avoid DHL whenever possible…read more They were very late (weeks) when they finally delivered my partner's textbooks to someone else a few blocks away. We ended up picking it up from them ourselves (fortunately all of the textbooks were still in her house and she was willing to hand them over). The next parcel had an "attempted delivery" and "instructions were left" to be able to pick them up. Both of us were working and studying on the front deck and can guarantee that no one ever showed up. It took hours of calling to finally get a location for us to go pick it up. My latest parcel was had an "attempted delivery" and again says that they left instructions. I was working from home all day right beside the front door with a dog that barks at any movement on the front deck and not a peep, no knocking, etc. It has been nearly two weeks and I haven't had a response to My requests by phone or email. I had fairly urgent need for these items and it has caused stress and financial loss. my father said last night that he has had to chase down every single parcel that was delivered by them. I did find that twere okay when I lived in a city back from 2011-2013 but in a small town it has been horrible And often results in me having to spend an hour driving to pick up the parcel that they were paid to deliver. I don't understand how they are in business if this is what we can expect from them

Driver didn't even attempt to deliver my package, nor did he attempt to contact me. There was no…read moreupdate and it was nearly impossible to contact customer service. This company seems fraudulent. Unsure how they are still in business.

DHL Express

DHL Express

(6 reviews)

Malton

If zero stars were an option, thats what DHL would be getting…read more I ordered something from Eurpoe, now this is the good part. Euro DHL was able to ship my package 6701 km in 2 days, amazing right, well hold up. Now come's Canada DHL, it has still not arrived 5 days later ( It was date to arrive on Tuesday the 28th Nov), yet its only about 25 Km from my home. All I get is email after email saying the same crap: "The facility has provided an update me that the shipment has been staged for delviery the next possible business day. I have requested updated scans be done as well as estimated delviery details be provided. I sincerely apologize for any inconvenience this has caused you. I will provide an update to you on the next business day no later than 14:00 EST" This is the third time I got this crap. Which is just a lie to keep people some what hopeful. I want to say never again will I deal with them, but in europe there a major & really good company, so now we just need Canada DHL to learn how to run the EURO way.

I'm going through the same horrible experience like every other negative reviewer. I don't know if…read moreit's location-specific or Toronto in general that receives such despicable service. They've supposedly attempted to deliver my package, and failed because address info. was missing. Regardless, I called and clarified my address. They've supposedly made another delivery attempt a day later, and updated tracking details with the same status - needing address info. It's all BS like others have mentioned. No attempts are being made and they are forcing me to waste time and money to pick it up from one of their locations. I didn't choose DHL, nor will I ever if it's up to me. I purchased stuff online and the store used them.

Sia Importers - localservices - Updated May 2026

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