I have never been to this care home but my grandmother has been a resident for quite a while. I live out of the area but my family have lots of praises for the staff and home itself.
Sadly my nan passed away in the early hours of this morning and the night matron was amazing with me on the phone when I rang.
I have rang several times over the last few days and the staff have been lovely and nothing is too much trouble for them.
I would really like to thank all the staff who made my nan comfortable at the time she needed it most and a special BIG thanks to the night matron who was on when my nan passed away (24/11/2012) and spoke to me at 6.45 a.m, what lovely caring people. read more