Great selection on fish products and amphibians . Reptiles too. Great customer service for all your…read moreexotic pets.

let me begin by saying the staff was great and very helpful. that being said , I purchased a 16oz…read morebottle of Reef Nutrition Phyto Feast for my reef tank, got home and was about to put some into my tank and thought to look at the expiration date and it was dated 2/1/2025. over a year past expiration and this stuff was refrigerated in a small fridge close to the register, so you had to move it around to make room for other stuff. had I not saw the date and added to my reef it could've crashed my whole system and would basically been adding a pollutant . I also purchased a Hanna Instruments Salinity tester for 80.00 and when I opened it realized it was used and all scratched up and clearly not new . Then when I put a battery in it to turn it on I discovered it was broken as well. I live 2.5 hrs away from the store so it's not like I could turn around and return them or give them the chance to make it right . I'm not impressed whatsoever with the way the store appeared to be in chaos with boxes of stuff all over and clutter in every isle. I def will not be going back the next time I am in town and wouldn't recommend the store to anyone I know that might be going thru there .

FRIENDLY and COURTEOUS! We needed a same-day appointment and…read morethey were able to get our 70+ pound Goldendoodle in right away. They were very complimentary about his behavior. Since this was only our second visit, they didn't know our grooming preferences, so I had to ask to have his tail shortened a bit more. They happily complied. Highly recommended!

$89 after tip, specifically said, "do not skin him" such a weird request right, unfortunately the…read morelast 2 groomers did skin him, so apparently you need to specify but even that didn't work. I said he usually takes 3 hours, she assured me she could do it in 1 1/2 hours or 2...I said really take all the time you need. His whole underside is skinned, no trimming on the long hair around his parts, skinned patches EVERYWHERE, crooked face, specifically said no fluffy mustache, close shave, of course it was a fluffy crooked mustache. There was a huge patch of long hair hanging down on his butt plain as day!! When I got home and looked at him because of course when you pick up your baby their excited and wanting to get out as quick as possible so looking them over especially for my dog who has bad anxiety isn't possible. First thing I cut the huge chunk of hair hanging down, tried to fix his face cut the huge tuft of long hair hanging off his chest , just sick of it. I spend so much money and place after place either doesn't take the time or cuts him without telling me, I don't get it just so disappointed.

Rude employees!!! The groomers would not accommodate my dogs needs. Have in the past for him…read more This "new" staff would not take care of him. Had to find another business. Will not be back!

Upon arrival, there were no customers or staff to be seen. Once walking to some areas of store to…read morecheck for items we want to purchase, 3 employed are stationed in different area of store and putting away product. There was only ate contact and moving on. Zero greet. Zero smile. Waited to ask fir help and staff put their heads down and proceed to work on their task. This is a store we frequent every other month. This is unexpected behavior and disappointing. We were prepared to purchase some training devices, stood at the locked container to wait for assistance. Again, staff moving around to unload product and Cheri acknowledgement!

Super knowledgeable staff, they know their inventory and can easily show you where things are…read morelocated. The store is very organized & you can bring your dog in to shop with you.

They do not guarantee the products they sell. Purchased a harness two weeks ago for $78 and the…read moreharness is ripping at the threading/stitch work.

Would give negative stars if possible. What pet store doesn't allow you to put up a notice for a…read morelost pet??? Its stupid. I will never come here again

I have never paid $100 for a groom on my 27 pound dog. It was a basic ( see how his cut is now?…read moreKeep it only an inch shorter. He is now 100% shaved everywhere except his ears. They said they trimmed his nails then I had to pay extra to get them " buffed with the dremal. Eye cleaning? Extra. Anal gland expressed? Extra !! And I paid $25 to the portable nail trimmer at ACE to get his nails really cut.... Definitely would not recommend .

The younger gal working there with piercings was extremely rude. I'm all for buying local and…read morehelping small businesses but she snapped at my 7year old, when I was down the other isle. Almost making her cry. She said don't play with those baskets they are new! Excuse me but the baskets for customers?? That are meant to wheel through the store to fill, and my daughter picked out treats for her kitty and a toy for our dog. She obviously hates her job, but I won't go back to that store, maybe get employees that want to be there. My daughter is a shy, sweet and loves animals when she was all choked up and ready to leave it took everything in me not to let her have it. Petco it is!

What can I say. The guys at this place are so nice it blew my mind. I believe the guy that helped…read moreme was named Jeramiah. He came out and gave my Cane Corso a treat. She did not take it but loved it later. I also had to get a harness type of a leash for my cat. He helped me so well and actually placed it on my cat. Just the warmth of the guys their and the over the counter help they provided is a top notch service. Will visit again I'm sure!

I found four little baby kittens with extreme eye infections and I could not get anybody in Tri…read moreCities to help them until I called Tri-City animal services. I am so thankful that they took the babies and treated their eyes when nobody else would. I am going to make a donation today to this wonderful organization

It's been a year since i've last been to this place after my last encounter and i can say that not…read moreone bit has changed. This place needs to be shutdown immediately after many parvo outbreaks, stolen animals, and bad costumer serivce.

Fun toys, big selection, a small clearance section, lots of coupons, lots of sales! All sorts of…read morethings available for all sorts of pets.

Caring and friendly. They love talking care of are pet.A first class facility and a great staff.read more

Super nice people and lots of products. Cleanest fish tanks and reasonable prices. Is located in a…read morevery convenient place. Right in there with Harbor Freight and the Dollar Store.

love this place for crickets. They just needs more reptiles and reptile feeders availabl. They…read moredon't have prices on the spider lists so you have to ask and that's a pain if you don't want to take up all there time. They also don't have sizes they will come in as well.