I lived at 3614 Douglas in Kalamazoo, MI when they bought the building, having moved from 3622 Douglas when that landlord went into foreclosure. The new tenants under Short South showed me what had been done to the place. Good carpeting and linoleum were replaced with cheap product and poorly installed. The picture window in the living room windows had been replaced with two standard windows, reducing the amount of natural light. We received notice after the fact that they took over paying the electric and gas without regard for what we'd been paying. I would strongly encourage others to look elsewhere. A true slum lord. You don't want to live there. They do the absolute minimum required to pass state inspections. read more

Just when I thought the service couldn't get any worse, it did. When I made Short South aware I was switching to another property management company (for a myriad of reasons), they did the very minimum they could to assist with a smooth transition. I suggest you learn from my terrible experience and choose another property management company. read more

This was a whole mess, since day one I made an appointment to tour the property, the" landlords sister" showed up she didn't have a key to the house She doesn't even work with short south. she told us to submit and application which I did. And it's been several weeks now, the house is still up on Zillow but they haven't processed my application. Victor keep saying there's an applicant already,but they haven't paid or signed, victor doesn't pick up the phone keep sending me to voicemail , they keep making people to apply for these type of houses, when the houses are already being given to other people. Basically is a money grab! read more

TRASH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..the worse property management company ever.!!!!!!!!!!!!!,,,,,,they rarely fixed anything then try to get tenants on the hook for any neglected or unfinished repairs at move out!!!!!!!!!!!!!....If you see a sale or rental and see a Short South sign and have to deal with a CLARK name.....RUN LIKE SPEEDY GONZALES!!!!!!!!!!!!!!!! read more

If you're a home owner, don't even bother doing business with them and if you're looking to rent, SAVE YOUR MONEY and do NOT rent with short south!!! My family and I moved across country from Arizona in October to Michigan. Since moving into our rental here it has been nothing but problems and we have had maintenance here minimum of eight times since October. This company is not only highly unprofessional, but also they uphold the best possible example of "scumlord". They basically slapped some paint on an old house and called it a day, essentially robbing my family of over $2k a month. I now have on four separate occasions, had to pull chipping paint out of my babies mouth due to the negligence of this company and them completely dismissing our concerns. The only way anything will get done by them is if you are emailing them and constantly following up (which is exhausting). We have bugs that are INSIDE our microwave and they've refused to do anything about that either. Overall, we have yet to have any pleasurable experiences since moving in 5 months ago so please learn from our mistakes and listen to the reviews. This place WILL scam you, if I could give 0 stars I would. read more

See all

ShortSouth manages my rental property for me. This property is not an investment for me, but it is my home that I am renting out for a few years. They understand that and always keep on top of any issues that may arise to ensure they are taken care of promptly. Their communications are great and their portal is useful and easy-to-use for both tenant and owner. read more

Our rental was taken over by south short halfway through the second year living in our home. Here is our experience with them: Our home was listed on Zillow early this year by Short South. The listing described the home as having hardwood floors, new appliances, new carpets, etc. The home hadn't been renovated and still had pink peel and stick tile floors, old carpet, and appliances similar to the ones my great grandmother owned. Based off this listing, we assumed that there was going to be a major renovation when we moved out. We drove by the house earlier this week and there were no renovations made to the home. As for the security deposit, we were charged over $800 for the home. We took great care of our house while living there and had repainted most of the downstairs and had planted grass in the backyard. Any hole/damages on the wall were patched and painted before moving out. We also rented a carpet cleaner to clean the old carpets. Mind you this home needed a major renovation years ago. The standard cost of damages sheet provided by Short South of our charges added to $672 while we were charged $870. This was math that they had listed on the sheet, without arguing any of the charges. John was contacted about this and said that he actually charged us $2 less than what he was supposed to. I replied to his email for a more in depth breakdown of charges. John did not reply. In addition to what we were charged for, the charges did not correlate to the move out pictures provided by Short South. Overall our experience with Short South was poor. They are lacking in communication with tenants and make false promises on their listings. If deciding to sign with this company, make sure you save all emails and take move in pictures of your home to be able to argue your security deposit. read more

If I could give no stars I would.. Since taking managent over our building they have charged myself and other tenants ridiculous charges for for inspections. They also do not maintain the are yard.. are lawn hasn't got mowed in a month .. do not hire this reality group to maintain your rental units if you care about the people that rent your units. they are not professionals read more

Worst property management group. If I could give 0 stars I would. They will take every pinch of money they can out of you :)

literally the worst. do NOT rent from them ever. moved in and the house was in terrible shape, had constant problems throughout the year, and a good chunk of our security deposit was kept even when my roommates and I tried frighting some of it. renter beware for sure. read more

This is the WORST place I've ever rented from. They have the worst management imaginable.We had a completely unbearable neighbor that they did absolutely nothing about and other issues that whenever fixed. They did not keep track of any of their records making it impossible for us to not be overcharged for things that had already been paid by us on time. Also, on our way out we did a walkthrough with the landlord gave us the a okay that everything was alright and then he docked money out of our deposit because he decided afterward that something needed to be paid even though the walk through with him was for that purpose. DO NOT RENT HERE UNLESS YOU ALREADY HAVE A LAWYER! He said of I felt him taking this money after saying he wouldnt was wrong, then I could take him to court. Such an dishonest person, I hope for the sake of others they are ran out of business. read more