BEWARE: Do not hire Dustin for any sprinkler repairs or services!
I had a very disappointing and frustrating experience working with Dustin. Initially, communication was poor -- I had to send multiple follow-up messages just to get a response. He explained that his phone had gotten wet, which I was understanding about, but even after that, his reliability and professionalism were seriously lacking.
We scheduled several appointments, and each time, he either didn't show up at all or failed to arrive on time without any notice. I rearranged my schedule multiple times to accommodate him, expecting at least basic professionalism, but was continually let down. On the day we finally confirmed (Friday, April 18th at 9 AM), he failed to show up again, and despite repeated calls and messages, I received no response.
To make matters worse, Dustin had already cut open pipes in preparation for the sprinkler repair. Because he abandoned the job, I was left unable to turn on my sprinkler system, exposing the pipes and system to potential damage. I asked him multiple times just to at least fix the cut pipes if he didn't want to complete the repair, but again -- no response.
This experience has been completely unacceptable. Dustin's lack of communication, professionalism, and responsibility caused unnecessary stress and left me in a worse situation than before.
Key Issues:
* Unreliable and no-shows for confirmed appointments
* Poor and inconsistent communication
* Left critical work unfinished (cut pipes)
* No response to multiple attempts to contact him
Save yourself the time, frustration, and potential damage -- do not hire Dustin. read more