Food was great. Owner and staff super friendly and helpful thank you for excellent service

Worked here temporarily and would get the pizza on my break and coffee here and there... the staff was great... friendly and helpful!! I didn't try a lot of items on the menu, but overall a good experience read more

People are saying this place is better now that it's under new ownership? Yeah right. I'm sorry but no one actually WANTS to be at the hospital. To see a friendly smile here or there can mean the world to those having a hard day. To make this hospital experience even worse, I decided to grab a quick bite to eat at Shore Grille. Their menu is extensive: burgers, wraps, paninis', pizza, salads, etc. There are also breakfast food items such as eggs, bagels, pork roll, coffee, etc. Easy to find something you enjoy. There were two girls at counter, both younger with blonde hair, that kept talking to each other. With three hospital workers waiting in front of me, one of them finally said something. The one girl started helping customers while the other went to check her phone (there are two registers). Pushing all that aside, I got my small order of fries since they had no slices left (and apparently make no pies after noon). The girl gave me three packets of ketchup and after I asked for a few more, she said that's all they give. Okay. Used the ketchup I had and asked for a side of honey mustard and she walked away, filled a small cup, and slid it across the counter with her back already towards me. I'm really big on customer service, and clearly this staff doesn't know what that means. Even if I'm starving I'll wait until I get outside of the hospital to grab a bite to eat. read more

I have gotten take away from this location and eaten here many times. The food is good and the prices are ok. They have breakfast, sandwiches, soups, chili, salads, pizza, burgers, ice cream, coffee, tea, bottled drinks, desserts, snacks and much more. During peak meal times this place is hopping. Check your food before walking away because the staff make numerous errors whether it be leaving utensils, napkins or crackers out of the bag or making the item without certain a item listed on the menu board or with something you ask be withheld. The mistakes are outweighed by the usually friendly people that work there and the food taste. read more

Shore Grille At Brick - Shore Grille - Brick, New Jersey

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Food decent but service is terrible. Couldn't pay for coffee because they couldn't break a $20 bill at 9:00 AM. They didn't want to use my credit card because they didn't want to be charged. I'm here because my mom is in ICU i don't need an attitude because I do not have small change. I literally pulled out my one dollar bill and 85 cents in change and offered her that!!! Not my issue. read more

Finally under new ownership !! The staff is much friendlier . Im sure now that its run by different people alot of the floors in omc will go back . Im excited to see what they add to the menu read more

It is really quite a shame that the manager and some employees choose to provide nasty and rude service at the hospital Café. They got my order wrong and were so nasty about it when I asked for them to correct it. I wouldn't eat there even if it were free. It is hard enough to be in the hospital. No one should have to deal with that wherever you eat. Really a shame. read more

I think this place is delicious and quick especially for a hospital joint. I've ate here many times and never had a problem. Always enjoyed my food I don't know why there is so many bad reviews. read more

I would give it 0 stars if I could. The people who work there the SO RUDE! The worst customer service ever. The store is never open on time either, when I asked why they weren't open the girl told me she "has better things to do." I will not be wasting my money here ever again, I tell everybody I see to just go to the food court on the second floor instead. HORRIBLE read more

This place has the worst customer service ever. My friend and I spit a sub and she bit into the sub and found a huge piece of plastic in her mouth from the sub. We took the sandwich back up and the manager Vinnie told us that it was fine, that our sandwich is fine to eat. Did not offer us another sandwich or our money back. I had to fight with him for 5 minutes to get him to at least make us a different sandwich we did not even want to eat after finding the plastic. I would give this place a 0 if I could. Awful customer service and should be closed in Brick hospital. read more

I'm a student nurse at the hospital and all I asked for was a plastic fork so I could eat the lunch I packed (the place is a little pricey to eat at often) and they refused to give me one because I didn't buy their food. The lady next to me was curious as to why I couldn't get one and they said "that the forks were expensive". Looks like I'll be going to get some in the dollar store so I don't have to speak to their horrible customer service again read more