Unfortunately, I have been to this shop three times with the intention of buying shoes for my daughter, and I have left three times because of the terrible customer service. My last visit was at 4.30pm on a Monday afternoon - there were 2 other mothers there buying their children shoes and despite waiting patiently for approx. 15 minutes, neither of the two sales staff so much as said hello, apologised for the wait, or said they'd be with me in a minute. They have some lovely shoes but appear to have zero customer service or multi-tasking skill. Very disappointing. read more