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    Shoals Orthodontics

    5.0 (1 review)

    Services - Shoals Orthodontics

    Orthodontics

    Shoals Orthodontics Photos

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    Durham Orthodontics - The CHAIR

    Durham Orthodontics

    5.0(9 reviews)
    51.6 mi

    11/20 - Day of consultation. Renee and Dr. Durham were very helpful with explaining trearment,…read morefinancing options and answering any other questions that I had; leaving my completely confident with my choice to proceed with treatment at this office. 12/4 - Braces Day. Dr. Durham's assistant, Claire was awesome! She was very thorough with explaining the steps of getting my braces on and she made me feel at ease throughout the process. Dr. Durham himself was very personable and efficient as he rotated to/from each patient. Out of 5 consultations in the area, Dr. Durham and his staff had me at "Hello". From the staff in the front end to the staff in the back end, the hospitality and professionalism remained consistent. After completing my consultation, I called back a day or two after to schedule my initial treatment. *They provide you with an electric toothbrush, t-shirt and some other goodies after completing your initial treatment. Also, there's no additional charge for adults to have clear braces. They also have a reward program that I'm SUPER stoked about. The program allows you accumulate points and redeem for gift cards. Go check them out and tell them your Yelp friend referred you! :)

    Was treated like family here. Even though I do have to have braces, this place seems so amazing…read morethat I doubt braces will be as bad as before. Check in is fast and simple they have a wonderful front desk clerk and even a check in computer.

    Photos
    Durham Orthodontics - Love my smile! Thanks Dr Durham!

    Love my smile! Thanks Dr Durham!

    Durham Orthodontics - Smile check! Dr. Durham working on a new smile!

    Smile check! Dr. Durham working on a new smile!

    Durham Orthodontics - Dr. Durham

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    Dr. Durham

    David Merritt, DDS

    David Merritt, DDS

    1.0(3 reviews)
    1.9 mi

    I was new to the area and was searching for a pediatric dentist for my children. I called and…read morescheduled an appointment and showed up 15mins early to fill out paperwork. The receptionist was very cold and uninviting, she never greeted me or welcomed us to their practice. Her first words were " fill this out!" and handed me the clipboard, no hello or anything. I proceeded to fill out the paperwork and turned in my information. The receptionist then looked it over and said, " we need a group number or theres nothing i can do for you!" i said my insurance does not give us a card and i was only to give you my SSN. She then aggressively said, "no group number, no treatment!" I asked, is there a way you can look this information up? or are you expecting me to call?.. she said i suggest you call them. At this point, i am frustrated with how i have been treated and contemplating going else where, but i stayed and shrugged it off as if she may be having a bad day. Called got the group number and we were good to go. After waiting in the lobby for 25minutes it was finally our turn. We were brought back where they took xrays and cleaned my daughters teeth. Dr. Merritt arrives and explains to me that my daughter has "excessive" decay and he will not be able to see us because he will be retiring. I was highly concerned because my daughter has been to every 6 month cleaning and has never had any issues besides a cavity here and there nothing major. He informed me again that he cant take on anything of this caliber because he will be retiring. I left the office in tears and felt i let my daughter down.. how could i let her teeth get this bad?..... I then decided to call around and get a second opinion and i am so glad i did. I took her into another dental office that same day and was greeted as soon as i opened the door and they were able to find ALL of my dental insurance information WITHOUT the group number. I was called back within minutes of filling out my information. The doctor informed me that my daughter had NO decay or cavities but a small chipped filling that could use some composite to patch up the chip. My mind was at ease that he didnt see any excessive decay that i was told my daughter had earlier. He said she looks great overall! I felt this guilt come off of me within minutes of hearing this good news. Other assistants who previously worked at Dr. Merritts office said they were even glad they left there, they were not comfortable with his treatment plans. All in all, it leaves me wondering..............................how many unnecessary treatments has Dr. Merritt performed on children? How many kids has he traumatized over an "aggressive" approach to dental treatment plans?... Recommending treatment that they dont need?... I was told my child needed a whole mouth full of crowns when i actuality she only had a chipped tooth..... OR MAYBE?..... He didnt want to see us in the first place because he is retiring with months, if thats the case his practice should STOP accepting new patients in the first place. I am thankful DR.MERRIT is retiring i would NEVER go back!

    I would not recommend Dr. Merritt dental services. He has treated my niece so disrespectful. He…read moreput braces on her a couple of years back. He has never really been nice or helpful to her but we just ignored it. Well she has since had the braces took off but has some wires still attached. He has done such a horrible job putting the wires on and they keep braking and coming unattached. When she has went back he blames her for braking them on purpose. Look she is a 16 year old girl that is extremely careful and very self ware. She is in no way shape or form braking her wires on purpose. Dr. Merritt will not take responsibility for his mistakes and his horrible job of placing the wires on. He charged her a $100 to fix her wires again this is the 3RD time he has had to fix them. I normally do not write reviews like this, but enough is enough. His office staff is extremely wonderful and would give them an awesome review but Dr. Merritt is someone I would NOT recommend anyone to make an appointment with. He is someone that doesn't take responsibility for his mistakes and will blame a child for his mistakes then charge you extra for his mistakes. If you want a Honest Dentist I would not go to Dr. Merritt. Also I only gave him one star because to post this review I had to.

    Shoals Orthodontics - orthodontists - Updated May 2026

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