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18 years ago

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Solihull Municipal Club

Solihull Municipal Club

(3 reviews)

I went to a function 2 years ago and it was fantastic, 4 really great young lads working the bar,…read moreso when I returned for a friends party a few weeks ago I had high hopes. Oh dear, what on earth has happened in the past few years!!! The floors were sticky, the beer was poor, the toilets were disgusting; but worst of all by far were the staff. The 20 something assistant manager seemed incapable of following simple commands was very rude and exceedingly unpleasant to my friends and I and just stared at us with her mouth agape, like a lemon. But the manager was something else, let's just say she certainly has the grotesque personality to match her appearance... She was even more unpleasant, batting off any complaints and shouting abuse at the staff to work harder and left the severely understaffed bar to struggle with a big queue of customers wanting to be served. When I went into the members room to see how busy they were, there were precisely 5 people there who she was busy playing cards with. Completely unacceptable in my book. I used to be a member here 15 years ago and it was fantastic, but now it is severely struggling, my friends who used to go there have said the current manager has steered them into the abyss and driven out all of the regulars with her unpleasantness! It seems a case of staff having their feet under the carpet and doing whatever they like because they are friends with the right people. A new manager seriously needs to be appointed, or the club will never be as great as it once was!!! I will certainly never return as long as I know those 2 work there.

Some of the staff were extremely rude and unwelcoming - when we were setting up the room for my…read moremoms party we met the chairman who was very aloof and unfriendly. The room and food was lovely but would not recommend the place due some of the unfriendly staff.

Shirley Centre - nonprofit - Updated May 2026

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