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    Shih Henry T MD

    5.0 (1 review)

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    2 years ago

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    Meridian Primary Care - Old Bridge - Waiting room

    Meridian Primary Care - Old Bridge

    3.5(2 reviews)
    0.0 mi

    I arrived to the appointment 15 minutes early but it took me 15 minutes of standing in line to…read moreactually get to sign in, which made me late for my appointment after filling everything out. I had to wait an additional 25 minutes after my appointment to be taken into the room to be seen. I found it very unprofessional that they literally ask you OUT loud in front of everyone personal questions such as "marital status", "what pharmacy you go to", and "emergency contact information/relation to you". Anyways, the office was clean and they have plenty of seating.The good about this appointment was the doctor herself. I was seen by Eugenia Zilber. She was patient, listened carefully, and gave me good referrals. If it wasn't for her this rating would have been much lower.

    This Office is slowly deteriorating.. I have been seeing Dr. Demos (who is awesome) for six years…read morenow, if not more. Getting an appointment with him used to be simple and painless, but not anymore. Since the Office hired new staff, everything has changed. Getting an appointment is like pulling teeth and I cringe every time I have to call. When I'm sick I just go to an Urgent Care Center, because the Office staff will tell you they can't get you in for a couple of days. The Office used to be open at 8, now they open at 830 and sometimes the phones won't be turned on right away so you'll be calling for a while. The Office used to be open until 5, now they close at 430 and the phones are turned off right at 430. They have put my fiancé and my sister into collections, for co-pays that were not charged at the time of the visit and they will tell you that they do not take co-pays in office anymore.. well that's a lie because I have paid at the time of visit before. Oh and good luck getting your medical records.. Submit your request in writing, then in takes 2 weeks and you also have to pay $1.00 per page! You will be lucky to get in touch with the Office Manager, she was off when I last called and today I called at 4:10 PM and she was already gone for the day. Looks like I need to find a new PCP which I wish I didn't have to do..

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    Meridian Primary Care - Old Bridge - Inside the patient room

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    Inside the patient room

    Shih Henry T MD - physicians - Updated May 2026

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