Literally the worst place ever. Don't go here. Rude employees. They dropped coverage even though I…read morecalled and informed I had new insurance. Messed up my medications. Elizabeth never even remembered my name.

I've been going to bywater for over 5 years now. I see provider Elizabeth Holmes. Elizabeth is warm…read morecompassionate and caring about all of her patients. I've never been turned away. She will go out of her way and go to bat for any and all of her patients no matter the scenario. She works hard to fix our issues and always has a smile on her face no matter what the problem is. Her staff is wonderful and always on top of everything. I'm thankful for the groups that are provided because I've learned a lot of coping skills over the years. She talks about trauma and what can we do to make ourselves better people mentally and spiritually. If you are looking to better your self and need mental health treatment then my suggestion would be to call Bywater Consulants. They have other providers also. I'm thankful everyday for provider Holmes for helping me understand who I am and why I suffer from certain issues. Thank you Bywater.

Dear Brian, After 32…read moreyears as a business executive and 20 years as a master executive coach, I've worked with hundreds of teams--some good, some struggling, and a rare few that shine so brightly they become the gold standard. I didn't expect to find one of those rare teams while wearing a hospital gown. During my almost four-week stay at Skagit Valley Hospital--especially in these very trying times--I experienced what can only be described as a Master Class in both personal and clinical patient care. Every single day, from the first to the last, I felt the presence of something you can't fake: a culture of trust, respect, and excellence. From housekeeping to dietary services, from CNAs and nurses to doctors and specialists, every member of your team not only performed their role with skill, but infused it with genuine kindness, attentiveness, and heart. What I experienced was seamless, coordinated care--delivered with humanity. Too many people to list each staff member I encountered, A special shout out to Dr. Wood, Dr, Goodman, and Dr. Sharma. In my work, I often use Patrick Lencioni's The Five Dysfunctions of a Team as a roadmap for building high-performing organizations: Trust - the bedrock of any great team Healthy Conflict - honest, constructive dialogue Commitment - unity around shared decisions and goals Accountability - holding each other to the highest standards Results - collective success above all else Most organizations can manage the first one or two. Rarely do I see all five fully alive. Yet here, in every department, every shift, I watched them in action--consistently. This was more than healthcare. It was the embodiment of what's possible when people are aligned in purpose, values, and mission. I would love your permission to do something special to honor the people who made this possible. Additionally, I would like to create a feature story about this experience to share the extraordinary culture and teamwork I witnessed--inside and outside the hospital walls. I'd love to hear your thoughts on this and explore ways to make it meaningful for your team. Thank you, Brian, for leading a hospital culture that not only heals bodies but lifts spirits and restores faith in what a truly great team can achieve. With deep gratitude, Eileen M. Terry ETC Consulting LLC etrw@aol.com 360-320-7096

I was admitted here in 2022, a nurse named Raquel falsified my temperature (high fever) to say it…read morewas a normal temperature in my records so that she could avoid giving me care. I ended up having acute leukemia and nearly died in the following days. Thank god I was transferred to UW Med where I received phenomenal state of the art care. In the days before being admitted I had a facial injury which resulted in bruising and cuts in my mouth that were very slow to heal because of the leukemia. I was having a hard time communicating due to this and was treated as if I was doing it intentionally to be a difficult patient. Any expression of my dissatisfaction was met with being ignored for hours on end while I was having difficulty breathing and my oxygen dropped to dangerous levels. My pain and fever were never adequately managed. This is a great place to go if you enjoy feeling powerless and receiving care that is substandard at best and deliberately malicious at worst. I wish Raquel nothing but the worst, you evil wretch.

I am a trans woman who survived conversion therapy in the 1970s, and started transition in 2022…read more Leslie Rocha Dunn deliberately misgendered me in a therapy session, dismissed my concerns about my obsessive, neurodivergent thinking, provoked my childhood trauma, then casually dismissed my obvious pain in written communications with her. The clinic then dropped me as a patient without ever recommending any form of ADHD/ASD testing, in spite of a PTSD diagnosis and written reports of self harmful ideation. While the reception staff is perfectly kind and amenable, the therapists they hire include malicious people who may do you deliberate harm. This clinic should be the stop of absolute last resort for any queer or neurodivergent patient, particularly women. My experience here was so bad I reported this clinic to the state and I'm giving very serious consideration to contacting an attorney, as their ignorant blundering / transphobia (don't know which - don't really care) may well impede my surgical schedule. This is not a good place.

My experience is with their counseling service and with their psychiatrists. I attended their…read morewalk-in hours to file for services, and they got me in right away. I saw a counselor, and she did a thorough assessment of what was going on with me. She recommended that I get medication management with a psychiatrist, and Seamar got me in within a week and a half. The psychiatrist was very professional and no nonsense. She did a thorough assessment as well, and she adjusted things appropriately. A few negative things did occur. The front desk seems overwhelmed. It is very hard to contact your doctor or counselor if you need to. If its a Dr., make sure you ask the front desk to talk to their medical assistant because the front desk will not automatically transfer you there. Do not leave a message with the front desk, it will go no where. Second thing that bothered me is that you cannot get med management without counseling every week too. Overall, I'm very impressed with their service.