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    Shideler Steve DVM

    5.0 (1 review)

    Services - Shideler Steve DVM

    Pet physical or wellness exam

    Pet vaccinations

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    Animal Clinic of Oxford

    Animal Clinic of Oxford

    (19 reviews)

    Dr. Ryan took our emergency call early morning on July 11th. Our dog, Charlie, was in respiratory…read moredistress and had become incontinent. Having watched him decline over the last year, we made the difficult decision to euthanize him. Despite it being 2:00 in the morning, Dr. Ryan and the emergency tech could not have been more wonderful and compassionate. Dr. Ryan carried Charlie in when I could not. They stayed with us for hours as we said goodbye. We had our other dog with us, and she was incredibly upset watching this unfold and was very vocal. Charlie was given strong pain medications to make him more comfortable and they lowered the table so that our other dog could also say goodbye - I will never forget that. Afterwards, I couldn't stop thinking about how he passed covered in vomit and urine and stool, and when I called to see if I could pay extra to make sure he was clean before he was cremated, they assured me all dogs are cleaned up after they pass. The only negative experience we had was with Coleman Pets. For $450 they promised we'd receive his ashes back cremated separately and in an urn. However, they sent him home with my son in a plastic box, alleging they did not have an urn big enough for him. After saying something, they offered us an obnoxious tin can that looked like it was used for dog treats. That part was heartbreaking - that they seemed to think this was ok. I believe the clinic uses two cremation services and I would avoid Coleman at all costs. (My IG was cremated the year prior, and we received fur clippings, a poem, death certificate, a silver personalized paw print, a placard for the urn, and his ashes in a wooden box - and for half the cost.) It's incredibly unfortunate that Oxford doesn't have more robust veterinary services/capabilities to handle 24/7 emergencies, but Dr. Ryan did absolutely everything he could with what was available to him. Thank you for filling an urgent need, for offering veterinary support after hours, and for moving fast and easing Charlie's pain and discomfort. We will forever be grateful for the kindness and compassion shown to us during one of the most upsetting times of our lives.

    Terrible experience. I wish I could give 0 stars…read more !!!!!!PLEASE READ!!!!!!! * Dr. Matt Ryan failed to answer more than 10 emergency calls I made while trying to save my puppy's life. * The one time he did answer, after I explained my puppy had gone limp and stopped breathing, his response was simply, "Is there a question?" * He refused to meet me at the clinic during an active emergency situation. And all he had to say about the missed phone calls was "my ringer must have been off" * Tori Mann minimized my puppy's condition and was not transparent about how critically ill he truly was. * No one at the clinic ever referred me to a specialist or emergency hospital -- they only continued prescribing medication despite his worsening condition. * Tyler Epes discharged my puppy after having him for hours and reviewing his X-rays, but did not disclose that he had a collapsed lung. * When I later raised concerns, the clinic's explanation for the lack of care was that they were "just a small clinic." Because of the lack of urgency and the 13 unanswered emergency calls, I ultimately drove my puppy 50 minutes to the nearest emergency hospital. Tragically, he passed away the same night he had been discharged from this clinic. Also not even 24 hours after his death after informing them that because of them my puppy lost his life, they deactivated his profile from the app.

    Shideler Steve DVM - vet - Updated August 2026

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