So we bought a house in October. How crazy is that?…read more This house was extremely outdated and was just screaming for a paint job in every room of the house. Lowes, home depot, and Colorworks. Paint was bought at all three. With some things brands don't matter, but with paint, it totally does. The difference was obvious to me, not just in the finished product but also in the application process. The Benjamin Moore paint (which is sold at Colorworks) just went on easier and didn't kill my arm as much as the other two brands. The other thing I can say about Colorworks is that their fidelity to the color is much better than other places. I've never had a problem with color matching when I've had to buy a new can of paint of a color that I'd run out of. Check it out!

I have bought paint at Colorworks before and have been satisfied. Today however was a complete…read moredisappointment. Almost a third of their paint samples were missing and what was there wasn't in the right place. When I asked if they had any samples of Manchester Tan out back I was told there wasn't. They weren't able to make me a sample of anything smaller than a PINT (and PS Colorworks, a pint of paint is not a sample) and they couldn't tell me when they would get more samples. The person at the cash register seemed annoyed that I was bothering him and there was a handful of people in the back laughing it up. None of them were interested in helping the customer. I can get small samples of paint anywhere and I can buy Benjamin Moore paint at most hardware stores which is where I will buy my paint in the future. I would hate to bother the employees at Colorworks with my pesky questions about paint.

I come to this store to purchase chicken feed and for parts for my mower, weed wacker and leaf…read moreblower for annual maintenance. The man at the parts counter is always nice and helpful. My biggest issue is the lack of WiFi. Sometimes you need to google something when shopping and my phone works as well as a brick in the store. Doesn't matter where in the building. Please add WiFi for your customers.

Do not bring your lawn mower in for repair. We dropped off…read morea working lawn mower that just needed an annual tune up - oil change/spark plug replacement. When we finally got it back and went to use it, the engine let off smoke and then died. We could not restart it. Think the old oil was never drained properly, just left in and then topped off with new oil. One of their employees took a working mower that just needed an annual tune up and destroyed it. Contacted O'Connor and the manager was so rude. We had to buy a brand new mower. This was a few years ago so hopefully their service folks improved, and the manager actually provides customer service versus yelling about how his employee could never have made that mistake. Yet they did.

I've been in this store 5 or 6 times in the past 6 months. I'm a novice painter who's determined to…read morefinish repainting every room in my house over the next few months. Every single time I've been in this store a different associate has helped me and every single time they have been AWESOME. I hardly ever leave online reviews, but I feel compelled to now. The employees are so helpful, so professional, and so courteous...all of them! If you're looking for painting supplies, definitely shop here. Today, I noticed they have a "now hiring" sign up, so if you know a thing or two about painting and you're looking for employment, work here because you'll love your work environment.

From the owner: We provide our customers with expert advice and superior paint matches. We carry Benjamin Moore as…read morewell as many specialty and hard to find products. At Johnson Paint Company, you will find all the tools to get your painting project done right, and a professional staff who are happy to answer any questions.

I had a problem. To be clear... I have many problems. But I had just purchased a new lockset for my…read moreAndersen sliding door, and had received a number of blank Andersen keys with it to copy. The problem? Most places like Home Depot or Lowes use a computerized key copier, and don't program keys like this. In step the Ace Hardware in Woburn. They were able to use their key grinder to make copies with all 3 of my blanks, even though I hadn't purchased the blanks through their store. I left with one less problem, and they earned a repeat customer for life. Thank you!!

Had a very disappointing experience with this Ace Hardware. Ordered a grill on May 26 with a…read moredelivery date of May 29. Got an email confirmation at 3:46pm on May 29 saying "Your delivery is on track!" and "Your delivery scheduled!" for that same day. No one ever showed up or contacted me. Didn't have time to call on Thursday so I called on Friday morning at 9:38am. The person I spoke to said deliveries are only made on Wednesdays and Saturdays and that someone would call me Saturday May 31 to let me know when the delivery would be ready. It's now 7pm and Ace closes at 5pm. No one has called, no delivery has been brought to the house. I REALLY wanted to give my business to someplace local, but this is ridiculous. I have cancelled my order and unfortunately won't be using this Ace Hardware in Woburn ever again. If an order is placed with a delivery day that you don't deliver on, you should contact the person placing the order and inform them of such. Extremely disappointing.

Made a trip here and turned out to be a waste of time. They don't do sample sized paints. He…read moresuggested I buy 3 of the smallest cans at $30 each what??

I needed a deck stain and after the obligatory trips to the big box home improvement stores I came…read moreup empty. I needed to match the wood color of my garage door and none of the colors offered by Olympic, Bher and even a Benjmin Moore catalog even come close. A web search turned up forum posts of people getting custom deck stain color matching at Sherwin Williams stores, so I went to the nearest one - the Reading location - where I met Dave, the store manager. Dave was fanatastic. Friendly, helpful and totally professional. He spent a few hours over two days custom mixing a stain on a sample board from my deck to a color chip of the garage finish. It looks absolutely fantastic. What a pro and what a great experience. I literally can not recommend this store and Dave highly enough!

Went in to get some paint for work, it was close to closing time but Daniel didn't care. He was…read moresuper helpful and very pleasant, and even let me know about a promo on the paint I needed to purchase. Great experience. I would definitely recommend this location!

From the owner: Your local Sherwin-Williams Paint Store in Burlington, MA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Service is awful. Was in the store for 20 minutes waiting my turn there was only one person out on…read morethe floor waiting on a customer and I was next. Walked around there was another salesperson in the back but he did not come out when I went back there. A third customer walks in and the other salesperson comes out and waits waited on him immediately. I indicated I was next and the response I got was oh will be with you next. Had all intentions of giving them a sale when I walked in but they lost a customer due to poor customer service. The person who cut me in the line asking a ton of questions he had no intention of making a purchase at this store because he asked for the tax-free locations in NH.

there's such a high toxicity in the paints when there doesn't need to be. 0 stars. wouldn't…read morerecommend any of their products

Service was amazing! That's why I keep on going. the locally owned business is professionally well…read morestaffed

From the owner: Your family-owned hardware store, here to serve our community! Whether you're a pro or taking on a…read moreDIY home improvement project for the first time, we're right here in your neighborhood with the expert advice, tools, equipment, and products you need to get the job done. We're here to help -- come in and see us today!

Its what you want in a local hardware store. Been coming here since moving to Wakefield 15 years…read moreago. Great to have a place that when you come, you know you are going to get quick sound advice along with the right product/tool for the job. No, the prices typically are not lower than Home Depot, nor do they have the longer hours. By way of example, last night I went to Home Depot twice (after Hart's closed) to do a minor kitchen sink piping repair, and both times was given the wrong parts, by a guy that knew as much about sink repair as I did...so off to Harts I go this morning, where I know I will get the right stuff...which (I keep forgetting this) is worth so much more than the $1-$2 more I might have to pay over the big box store.

Worst customer service ever. I could not beg them to help me. They sat around chatting as I combed…read morethrough the messy store unaided. Awful!!

Updating to add that I've had continued excellent interactions with the crew at this Ace Hardware,…read morerecently getting a propane tank exchanged and having patio furniture delivered, the service they provide is above and beyond.

Every single time I've consciously made the effort to support local small businesses and do my home…read moreimprovement shopping here I'm left smiling! The customer service alone, making actual eye-contact with a helpful associate who asked ME if I needed help is always a far cry from having to wander aimlessly around like "walker" out of The Walking Dead looking for help finding a 3/8" nut! The store is always so welcoming, the front doors propped-open for fresh air, the great job they do setting up the goods for display, and there are always a hundred other little things I want to pick up while looking around! But let's talk real talk.....how can you beat the Benjamin Moore quality, selection, and ease of work with? And how much easier is it really to just swing into the parking lot 50' from the entrance and not have to worry about the hustle-bustle of the orange madness or the blue lagoon!?. This store is a comforting presence whenever I have any home improvement ideas, issues, or emergencies. The owners are salt of the Earth folks with kids of their own and I always enjoy spending a few extra minutes at the end of my purchases talking with them. I go there for EVERYTHING from a light bulb, to a rake, to all of my paint! I've also witnessed them many times consulting with, answering questions, and offering their expertise in an excited and friendly manner with customers on bigger projects they were taking on! It's so simple and it SHOULD come easy but it's such a lost "thing" in our present time. Go here!