I read the negative reviews and wanted to laugh. One star reviews for hand sanitizer smelling bad…read more Another one star review for employees asking if you need help. So lame. I rather shop here over the big box stores any day! Everyone is so helpful! If I want to buy a specialty screw I can buy just one instead of a dozen. If I am not sure what will get the job done two employees will help me brainstorm. If they don't know or don't have it they will recommend someone that might. Every employee I interact with is cool even when a bunch of nubs come in all in a panic because of a hurricane. Six stars to counter balance the one star reviews from the nubs. Move back north you oil and hand sanitizer sniffing nubs.

Great store. Good variety of products. Price on most items are better big box stores .........HD…read moreand lowes

Been going there for years and years and always been happy with them, but the last 3 times I've…read morebeen there was not happy. Lady up front is always worried about her phone. I know more about here personal life then my owe wife's life history. I'm just here getting my stuff I need, but please quit being CRAZY!!

Always very helpful. Prices lower than IHB Store. They stock items specific to local construction…read moreneeds (screens, jalousie windows, etc

First time at this RH Outlet in Vero Beach and had a strange experience. We've been to the Boca…read moreRaton RH location and was totally opposite. Lets begin by saying only one person was inside the store and left as we entered. Its a large open gallery of furniture and started browsing. After a few minutes, the only female employee in our view said hello from a distance as she walked to the back room. She came back out a minute later with no further contact. Two male employees were rearranging a table as we walked by. Again, the store was completely EMPTY of any other customers. Based on my opinion, the customer service was definitely lacking. The store has several pieces of great furniture most at 50% off the original price which they list on every tag. This is my daughter's favorite store and wanted to find something for her new house, but the atmoshpere that was sadly created, tainted a would be good experience.

Very quiet here today. Huge amount of bulky furniture with comfy sofas the kind that I love to sink…read moreright in but hard to get out. Good amount of discounted high end furniture but the worker was not that excited to see me. Decided to leave and go next door to the competition.

My husband and I just left this store with 6 aluminum windows. Shannon went above and beyond to…read morelocate the windows for us. She called at least 5 other locations to find the windows for us. Excellent customer service. Donna Hoolihan

Tried to return sticky back roofing tape that did not stick. I used about 2 feet of the tape trying…read moreto get to the sticky part. It just did not work. Sales person told me I could not return it because he could not use it. Why would he want to sell it if it didn't work? I was in the process of purchasing $150 of product so the sales guy over an $18 purchase cost them that sale.

Not sure about the other review but the owner doesn't even work in this store. I suspect the review…read morewas someone from Ace that just wanted to hurt the business. The store is a beautiful store and the employees were very helpful when I was there. I'm sure they don't know everything but they honestly seemed to want to help and were very friendly. Don't listen to my review or the other doofus, go see for yourself.

No one who works here seems to know anything. Stopped in since it is close to my house, looking…read morefor manure for my garden. No one, even the owner even knew what manure was! Another time I stopped again, ( I was in a rush and needed it asap) looking for a drill to 1/4" socket adapter. They said they don't have one, but as I looked around, there it was. I showed it to the guy who helped me and he admitted he didn't know what it was, so it was easier for him to just say they didn't have it.... Thanks, but I'll stick with Ace Hardware if I need something....

Not open on the weekend which is kinda crazy for a hardware store…read more Guess it's the big box store since I work all week.

We purchased a Midea refrigerator from Lowe's Vero Beach on April 29th of last year. It stopped…read moreworking this August. Lowe's says that Midea will repair as it is under warranty. We have sent Midea proof of purchase four times. Each time we send the receipt they ask us to send the same info again. Finally, they set up an appointment for us to call a service company only to find the phone number was no longer in service. Called Midea about this "runaround" only to be told they needed the proof of purchase we have provided four times. Decided to call a local appliance repair company only to be told they won't work on Midea products . Called Lowe's . They won't help. Checked Lowe's website and found they are still selling Midea!

Needed outdoor chairs, even though we only bought chairs and were not interested in tables, Cathy…read moreshowed us several options with pros and cons of each. We left to look elsewhere but returned within 30 minutes to make a purchase. We have one chair on order that is to be available next week. This store has some of the best outdoor sets, tables, recliners, lamps, and pictures for porch and lanai living that I have seen in a long time. Impressed! Thanks Cathy!

We loved Leaders and have purchased quality products from them in the past. About 8 weeks ago we…read morecustom ordered a lanai sofa and chair. The salesperson assured us we would received the set within 5-6 weeks and we could expect an update from her as the order progressed. 5 weeks go by without any communication. We check in and the salespersons cannot tell us where our order is in the process. We asked how that was possible. We were told they don't know when fabric is shipped, delivered. We were curious how they had planned to keep us updated with information they apparently don't have themselves! Yesterday, 7 weeks after paying for half the cost, my husband went into the store and the salespersons could STILL not provide an update or ETA. Super frustrating and shockingly bad customer experience. Leaders is not the same as it was 10 years ago, or this location in Vero has poor service--not sure which is true but well not be back to find out. Today, we get a call that the fabric is back ordered and will be another 6-7 weeks before we'll get the furniture. Seems very interesting they didn't know this weeks ago when our order was in queue. Gwen and Dawn said they are not aware of where an order is at any time. This seems odd to me and not a good business model. Regardless of the cost, I do expect the business to know where my order is. At Leaders, it's expecting too much to be informed about your purchase in a timely manner. I have asked for a full refund. Honestly, if they had told us this 2-3 weeks ago we could have made an informed decision rather than continuing to plan our outdoor space--rug, tables and decor based on this beautiful lanai set w custom fabric. Leaders, I'm incredibly disappointed with all parts of this experience. We wanted to purchase all US made and high quality products and you let us down.

Customer for several years, exceptional customer service goes above and beyond. Friendly sales…read morestaff haven't steered us wrong on selection pointing out better pieces. Furnished two homes using this location, phone inquiries handed quickly if something is not in stock will scour other locations and warehouses. Never left disappointed in level of service or items purchased. Would be five-stars some items are clearly over priced but overall a good selection and value.

Very happy with our experience at Badcock Furniture in Palm Bay. Very friendly, helpful beautiful…read morefurniture with great selection. We searched all of the furniture stores in Brevard County. Mike was very helpful and patient with us.