Laura was driving her company car on the freeway and cut off an 18 wheeler truck. The truck driver…read morehonked his horn before she switched lanes, she narrowly missed the semi-truck. Since she is driving in a company car, marked with her company name and phone number, it's incredibly rude and unprofessional to drive so recklessly. She didn't wave to apologize or give the truck driver room. One can only imagine how she is in dealing with her business clients and colleagues. Do better.

Very quick response time from Laura. We were able to get an appointment on the same day, and she…read morewas prompt, and efficient, so we could get the documents signed and ready without a lot of back and forth. Would definitely recommend Laura for any future notary services.

Quick, easy and very accommodating. Will definitely return if I need notary services in the future.read more

Everything you need i strongly recommend it, the service is outstanding and know what she is doing…read more I will be back again

Claudia was very knowledgeable and helpful would definitely recommend her business!! Super…read moreefficient and very professional!

Claudia came by our home for us to sign papers for a real estate transaction. She confirmed the…read moreappointment a couple days in advance. She was prompt, professional, friendly and very knowledgeable. She answered all our questions and went above and beyond by looking into another matter for us that wasn't necessarily her job. I'd recommend Claudia, as our experience with her was pleasant. Thanks Claudia!

Since discovering this location it's the only one I use. They are very efficient and so very…read morehelpful. Especially with Amazon returns. If you don't know or understand something they walk you through it. They are always busy but no one gets impatient or short with customers.

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

I Came here about 3 years ago when my grandmother passed because she has some unfinished paperwork…read morefrom here....When I tell you this place has been a life saver, man! Fast forward to today we are still calling them for any family needs! They are friendly, knowledgeable, and boy am I so thankful we had them to walk us through getting a trust, and later POA documents! Thank you Renne! You and your team are awesome!

Staff are rude and unfriendly. I gave them 3 stars because they appear to be competent, but because…read moreof their nasty attitude I will be going elsewhere.

Responded to our service call immediately and willing to accommodate what worked for us…read more Absolutely pleased with Christina's service. Very friendly and knowledgeable and made us comfortable which made it easy to ask questions about the documents we were signing. She even gave us pointers on how to save money on the next step on processing the documents. HIGHLY RECOMMEND!!!

Christina was amazing! She fit me into her schedule right away and I was able to get my paperwork…read morenotarized that day! She was kind and understanding of my situation. She offered to come to me however I was already running around doing things and found out she was right down the street! Thank you Christina! I will be using her service again in the future!

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

long story short.... some fragile fascinator hats that I…read moreadorned with everything from papers to feathers needed to get from CA to Nola, LA to my BFF. I visited AIM, Destiny to be exact, a couple of weeks before the hats would be ready for transit. she looked at the 1 I had brought & had an idea that I was happy with. I returned 2 weeks later, with 6 hats. Destiny & Liz worked on the shipment package for more than an hour. I left after they were done & the box was placed in the hands of UPS. delivery was to be in 7 days. YAY! It happened. all in perfect, amazing condition!!! Liz & Destiny, thank you for making me & my BFF soooo happy!!!! marian*

I have been using this office for years. Customer service is good never had any issues. And I will…read morebe referring people in the future.

The people at Postal Connection are knowledgeable, and pleasant and so helpful!…read more I have recommended them to all my friends!

Friendly knowledgeable staff. I stopped in yesterday to get…read moresome shredding done. Oh you know moving and FINALLY Getting rid of useless paper products accumulated in my extra room. I had several brown paper bags of old bank statements, old credit cards, checks from old bank accounts and years and years of old tax documents. It did cost a bit more than I wanted to spend byt with a AAA card they provided a 5% discount. I feel much happier without all that paper. And let me give a shout out to the nice lady that had to deal with an angry lady in the other line. She kept her cool with an upset customer.

This is an update to an earlier review. I have been a customer here for several years, and they…read morecontinue to be as good as I could ask for in this trade. As I said before back in 2020, solid firm, does business as expected and beyond. My only negative and it is not directed at them, is the dullards that drive the wrong way in the parking lot in front of them, creating a hazard for all concerned.