Ryan (owner) was professional and responsive. Showed up on time. The cost was fair and the work…read morewas done well and in a timely manner. He made sure to cover the cabinets and floor to avoid damaging them. And he cleaned up the area after he left. Highly recommend Novack Plumbing. Grasshopper quoted me a $1,000.00 more for the same job. Support small businesses. Corporate businesses have too much overhead which the customer is left paying for.

Wonderful person, fair and honest. Ryan (the homer)did job without "dragging his feet" which I…read moreexperienced from previous "professionals" who charged per hour. Ryan is fast and good at what he does. I will hire him again. I recommend Novaks Plumbing to all!

I had a small leak on my dishwasher line and discomfort with kitchen under-sink valves that I…read moreconsidered temporary despite a previous plumber leaving them permanently. I'm a distance from Revenge's office so I told the dispatcher that it wasn't an emergency and they could help me the next time they're in the area. They were here the next day! I saw this in other reviews but scoffed. Boy was my negativity off the mark. Amazing. Why amazing? A year ago I called every local plumber for another small project. First, each said that as a new customer, I was a low priority and they would schedule me 2 or 3 weeks out. Give me a break. I hired a plumber from Glens Falls area who was here in a few days. I gladly paid travel costs because of the prompt service. In the end I thought the total bill might be high but I'm really not up to date on plumbing charges. Still, they responded quickly, they didn't complain about being a new customer, and they did good work. I'll call them again if I need help again.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Needed a new water tank and water lines installed only company in my area that could fit me in the…read moresame day. Came to inspect what was needed in the morning and was able to get everything installed by the afternoon. Their work is very professional and the quality of the service that was provided was excellent. Extremely knowledgeable they explained everything that was being installed and their pricing is extremely reasonable with today economy. Will be calling them for all my future plumbing and heating needs highly recommend to all.

From the owner: We are a local family owned and operated small business, dedicated to offering timely premium…read moreservice,and affordable prices, we are licensed and insured with over 30 years experience,as both a commercial, and residential plumber

I have used the services of Efficient Heating and Cooling on 2 occasions so far for different…read moreissues. I was very impressed with their timely service, efficiency, knowledge and fair pricing. They will definitely be receiving my business in the future, and I highly recommend them.

Patrick St. Pierre of Efficient Heating & Cooling Services  contracted with us early December 2016…read moreto 1. Remove broken basement floor and replace with 3" of new concrete.Includes removal of all debris.2. Repair Basement wall on right front of house.Remove or secure wall and replace what is needed3. Replace all plumbing drains and water supply with PVC and Pex.Install 4' main drain line from inside of building extended out the roofConnect to 3.5 bathrooms, (1 Full) Basement, (1 half) First Floor, (1 Full) Second Floor, (1 Full) Third Floor Master4. Install Radon system.5. Install Radiant heating throughout house with new 2 Navien Combi boilers. 6 zones Basement, First Floor, Second Floor, Third Floor, Master bed and Bath, Guest room6. Install 5 ton central AC for first and second floors and 1.5 ton ac for 3rd floor We paid him over 84% of his total bill ahead of time and we are stuck having to pay others to do what he contracted to do. Not a single job has been completed. He did remove a lot of the basement floor. He did remove the old radiators, but left the pipes sticking out of the floors. We have one Navian heating system, instead of the two promised, installed for all rooms but the primary kitchen. We do have AC for the third floor with a dripping condensation drain going into a vent pipe that is not supposed to be open plus condensation dripping from a ceiling ventilation duct. We learned he was not a licensed plumber so plumbing installation was halted by the City Inspector; hence we have one small bathroom sink, a dripping tub, and one toilet. That is about all he has done. To top it off he has not shown up for over three weeks nor returned our text for two weeks. So we are taking matters into our own hands and (1) finding a licensed plumber to make our house functional.(2) Another heating/AC company to finish the work he started.(3) And, as you know, LM Masons to repair our basement. Lesson learned! Don't trust someone over the Internet. Though, apparently he has neglected to perform work in a timely manner for people that live here too. Sigh... it is such a shame. He is a caring father who has very poor work ethics.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

The technician was prompt, reasonably priced and very knowledgeable in all aspects of the process,…read more I would recommend pepicellis in a heart beat!

From the owner: Pepicelli's Ice Air & Water offers professional HVAC and refrigeration services for residential and…read morecommercial properties in Duanesburg. Whether you need a full system installation for new construction, a replacement unit properly sized for your space, or expert repair when something goes wrong, our team focuses on delivering comfort and dependable operation. Free estimates help you understand your options before moving forward.

They installed a new furnace in my house in February of 2013 when my old one died. Installation…read morewent fine and the price was reasonable. But they ignored and discounted my complaints about a fume smell coming from my heating registers. I was told the smell was normal for a new furnace. The smell never went away. But their chances of my repeat business certainly did.

My furnace was making a terrible smell at 9pm, and I wasn't sure what to do! I am new to the area…read moreand not knowing what contractor to call, started a "A" and worked my way on. Tom was the first person and only person to call me back promptly and even though it was far after hours, rushed out when he understood how nervous I was about my new house and the problems it might have. He discovered of all things, a mouse had made a nest in the furnace pipe thing and after clearing it out and doing his tests, said I would be all set. Problem solved! When I have central air installed in the spring I know who I will be calling!

Sarah from St. Andrew's was very efficient in her questions about my problem with my water heater…read moreand scheduled me in within less than 24 hours of my call I consider that a huge value within a company.

From the owner: St. Andrews Heating & Cooling provides residential and commercial HVAC services in Fulton County,…read moreNY, and the surrounding areas.