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    Shellpoint Mortgage Servicing

    2.2 (872 reviews)
    Open 8:00 am - 9:00 pm

    Services - Shellpoint Mortgage Servicing

    Mortgage services

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    Shellpoint's main offices.
    Brad W.

    Our previous mortgage servicer was the absolute WORST mortgage servicer I've ever dealt with after being with five other companies in the past. They were impossible to get hold of, inconsistent in disseminating information, and not very helpful to us at all during our tenure with them. When our home loan was sold to Shellpoint, we expected an even worse experience - we were pleasantly surprised to find one of the best services we have ever dealt with. Shellpoint's cutting-edge communications practices, accessibility, and technologically advanced personalized consumer videos make our loan servicing experience something to be happy about. I highly recommend Shellpoint Mortgage Servicing to anyone in need of a Mortgage Servicer.

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    9 months ago

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    Page 1 of 22

    Ask the Community - Shellpoint Mortgage Servicing

    Review Highlights - Shellpoint Mortgage Servicing

    phone pay our monthly payment...`the representative was very helpful, pleasant ,easy to understand professional...

    Mentioned in 42 reviews

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    Becky Coley On Q Financial

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    Becky Coley is the rudest lender I have ever had to deal. Anytime I asked her a question she would…read moretake forever to respond and once she did finally respond she made it seem like I was inconveniencing her. I backed out and went with a different lender. I would never suggest her to anyone

    From the owner: I’m Becky Coley, and I’ve been a mortgage consultant since 1991. I began in the business as a…read moreRealtor, which affords me a unique perspective and the ability to see all sides of the transaction. I truly care about my clients and show this by being responsive and communicative throughout the entire process to ensure that clients know the status of their loan at all times. I look forward to being an asset to you before, during and after your home buying experience. I work hard for my clients. I even enjoy the difficult or challenging files, as they give me an opportunity to put my extensive background to work for clients in a way that best fits their needs. Much of my business has been built on the family and friends of my satisfied customers over the years. I began my career in the real estate industry in 1985, and within six years, I had migrated over to mortgage origination. I received Rookie of the Year my first year in the mortgage business, and I’ve remained a top producer since then, winning several more awards throughout my years in the industry. I found my niche in the mortgage industry. I love working with numbers and meeting buyers and Realtors in my community. My background as a Realtor enables me to understand the perspectives of the buyer, seller and Realtor, helping me deliver what they want when they want it.

    Shellpoint Mortgage Servicing - mortgagebrokers - Updated May 2026

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