New management does NOT clean the pump stations - I have literally seen vomit not cleaned up for days in the parking stalls. And...they play Hindu prayers and music on the speakers - I don't play Christian prayers or Hebrew music at my place of business - why should I have to listen to their chants? How about some jazz, or rock or pop? A lot of the older women in the area won't go their anymore - who wants to get grease and sticky crap from your shoes onto your car carpet? And I bet they haven't cleaned those key pads on the pumps that take our $$$ since they took the place over. See photos.... read more

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The new ownership is terrible. Rude. Won't honor signs they have up that you can literally be pointing to. Pretend you don't have rewards program when the system if down. Act like they can't understand English when you get frustrated. The old nice staff is gone and replaced with people you can't understand. I'm pretty laid back and never leave reviews on here but after 3 bad experiences there in a row and I'm done, it's only 76 or Arco from now on. Advise you to do the same. read more

Very very dirty gas station. The floor area around the gas pumps is filthy! Could use a good power wash more often. Trash on ground around pumps and washer fluid needs to be changed more often. read more

They changed the price of the gas after I started pumping gas. I am pretty sure this is illegal.I i will ask my brother who is a lawyer, maybe there's a class action in this. read more

Worst gas station around. Clerks are too lazy to add receipt paper to the pumps. They say the pumps are too old and won't print. Either way it's a poor excuse. Been like this forever. Pretty dirty place and the clerks welcome all the homeless to sleep in the store. They are always in there early morning sleeping at the tables or on the benches outside. Dirty. read more

I had never had an issue here to gas up my car. I never had to go inside because i use their automated keypad to pay. But today i accidentally locked my keys in the car... I went inside and they helped me right away and was offering me a chair to sit while i wait for my help. Thank you!!!! read more

So I've been traveling for over 5 hours and we got gas to fill up and needed to use the restroom badly. The cashier said we couldn't use it, we went to the restaurant and said the same thing. Called the manager and said doesn't matter that we paid for gas we couldn't use the restroom. Terrible customer service. Without spending any money at Arco they were so nice letting us use the restroom no questions asked. read more

Terrible customer service. Had two people working the counter but only one was ringing people up. The man ringing up people was helping another man who was taking his sweet time with lotto tickets and after five minutes of people waiting in line (people who were obviously annoyed) the man being rung up realizes he left his money in the car and needs to go get it. You think the man at the register would now ring up others while waiting for him to return but NOPE! and the other girl at the register never offered to help or anything. Got so irritated i just left. Wasn't worth giving them my business at that point. read more

My husband had the misfortune of having his car break down at this gas station. We live about 30 miles from here and we purchased food from the Del Taco for the kids wet bought gas for our other car and food and drinks from the mini mart. It's not like we were free loading from this place. I went inside to use the restroom and it was locked. I asked the girl who was working, Angel if I needed a key for the bathroom. She said, "No, there's already someone in there". So I went and stood outside the door for at least 5 minutes. I could tell there was no one in there because it was so quiet. I went back to Angel and asked her again, Are you sure there's someone in there? I've been waiting for a while. And then poof! She said "Oops! Here is the key"! Wow. I was in shock. This employee just flat out lied to me. First she said someone was in there and didn't seem to mind that I stood there waiting patiently for someone to come out of the bathroom. She didn't apologize, she had a smug look on her face when she accidentally remembered there was actually a key for the bathroom. That's the worst treatment ever at a restaurant/gas station I've ever experienced. Reading other reviews, it seems to be a problem with this place. I will not be back and neither should you, if you want to be treated with respect. read more

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Normally I wouldn't be prompted to write a review for a gas station...but I think it's a good idea if I can spare someone else some inconvenience. If you want to eat at the Del Taco here, you might want to consider going to a different location. I don't really fault the Del Taco for anything -- my food was pretty good. However, I couldn't use the restroom here. I asked the gas station cashier for a key because they are locked, and he brushed me off as though I was a panhandler. "Oh it's broken right now, and you can't use the women's." I don't think he even apologized for the inconvenience. I'm a bus rider, so it's a hassle for me to go someplace else for a restroom because some places won't allow you to use it if you didn't buy anything. I also had just ordered my food... So there I was, eating my food and holding it the entire time because I didn't want to leave my food there to go pee someplace else. I did leave this place with a "full tank", but the wrong kind... read more

This place is usually very clean and well stocked. The mini-mart has a big variety of drinks and snacks and there is a drive-thru Del Taco restaurant on-site. The location is easy to get to from E/B and W/B Alessandro as well as Mission Grove Parkway. You can easily pull a large trailer into the outside pump and the overhead cover is plenty high enough to avoid an accident. This is located in one of the nicer parts of Riverside. However, expect to get panhandled at least 50% of the time...with me, it seems more like 90% of the time! Usually, they are peaceful and not too persistent, but on occasion, they can be threatening and potentially dangerous. They target everyone who stops in, but they typically spend more time with those they see as easy touches. Apparently, I don't fit that profile because I am rarely bothered for more than a few seconds after I explain that I can barely afford to put gas in my car! The other thing you need to watch out for at this location is credit card/ATM card fraud. The pumps are all newer with video monitors on top. I find them annoying, but I suppose some people enjoy them. Check the pumps carefully to ensure the various seals are properly affixed and not damaged. From personal experience, I can tell you that fraud is a problem. Someone compromised our card and got away with $1,000 in diesel before the credit card company alerted us to the fraud. Shell has an agreement with Ralph's supermarket chain allowing you to use Ralph's Reward points to save a dime on each gallon you pump for 100 Rewards points. You get one point for every buck you spend at Ralphs, so you have to spend $100 to get enough to use for one fill up. But the points are free and if you are filling up a 20 gallon tank, you can save $2.00 on a fill up. Not much, but it's something. read more

Short review, its clean, usually busty due to its location but its a gas station. Part of the "Big Oil" folks that help rip us off for gas. You have to fill up somewhere and there are many horrible places to fill up, this is a good one. read more

A clean station but busy due to location. They have a mini mart which is convenient. I usually only get gas here when I am almost on empty due to high prices. Get a few bucks just to get me back home to Corona where I go to Von's gas which is tons cheaper and I can use my club points and get 10-20 cents off a gallon. Good soda prices though. read more

I come here all the time because it has a 24/7 Del taco and I'm often not off of work until after 2am. Went by today after work to get food and lighters, i didn't have any in my car and wanted to smoke a cigarette. Ordered food and bought 3 lighters as I was waiting. I'd like to point out that I didn't specify any particular color of lighter, as if I was going to scam you for a lighter, I'd need the same color. Got back to my car, tried to light a cigarette and the lighter didn't work. Tested the over 2 and they were fine. Went back inside to exchange the lighter, figured it wouldn't be a big deal. The female worker looked at the lighter and said "it looks like it's been used a million times", probably why it didn't work lol? Then insisted to tell me that all the lighters they had looked brand new and that the one she sold me was clearly used. It looked just like every other lighter there. I was caught off guard as I didn't expect anything other than a simple exchange. I insisted to her that that was the lighter she sold me and she replied with that I was trying to get a free lighter. I couldn't help but laugh. It's a $1.50 lighter, I know you deal with ghetto people every day but come on, why would I bother arguing over $1.50? Ended up buying a new lighter because I wanted spares in my car and it's only a $1.50. Made sure to pull out $300 cash out of my wallet before I bought it to hopefully get the point across to her that she sold me a faulty lighter and then accused me of trying to scam her for a $1.50. read more