1. Shell

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Miami, FL

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Shell

3.5 (4 reviews)

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This place is a dump. Every time I go by, the machines are either broken or you have to pay inside. Won't try to get gas there again.

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Mobil

Mobil

(5 reviews)

A Sunday morning at 9:25am-9:30am Maria is the attendant. I present to her the lottery tickets to…read morebe checked for winnings. She takes them, scans each one, machine does a few chimes. Maria says here you're done. I'm Spanish. I say wait what happen. She elaborates... 'four losses one free ticket win'. I ask could I have the same bundle deal again. She says I don't know what that is and since you don't know move aside so I can take the next inline. I elaborate and said can I please have the 6 ways to win for $5. She still says she doesn't know in a demeaning manner. I point at screen and show her. She says three times. I can't help you since I don't know. I ask her to call Angel to help her. She says she can't. I proceeded to read word by word on her lottery marketing screen and finally she now suddenly knows what I was asking. By now a line was formed through the 2-3 minute exchange. When the other attendant left there was no line, it was just me. When he returns there's a line. Maria also insisted on not speaking even the slightest bit of English. For example if someone speaks Spanglish she needs you to repeat yourself from beginning to end. I am under the impression if someone is a rep for your store they're the best qualified and have learned the products and services you provide. This was an abysmal customer service visit. Just absolute zero interest in helping the customer get what he came for. Giving service to the public with disdain and utter disinterest to perform the task one was hired for is a major issue.

Can't pay at the pump, the pump locks your card in. When you go inside to tell them the problem…read morethey don't seem to care they just tell you to pay inside. Above all this it's twenty cents more expensive than other stations in the area.

Shell - servicestations - Updated October 2026

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