I was on my way to meet my mom who was coming home from re-hab and decided to stop and get some gas beforehand. Azpira, the assisted living facility where she lives is right next store. I pre-payed for $20 and was distracted when I exited the store, and completely forgot to pump the gas. I went to Azpira to meet the Medi-Car bringing my mom back, and when I got back to my car, I realized my mistake. I quickly circled back to the gas station and explained my plight. One of the people there tried to help, but when the manager was called in, she said, "there is nothing we can do because another customer pulled in and used your gas"....What kind of solution is that?! There is no system to prevent this from happening? The worst part was how I was just brushed off, as if my business meant nothing. What a customer service failure. What a disappointment. It would seem that the gas station abetted another customer in stealing my gas. read more