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    Derek S.

    Came by for a fill up the other day and the experience left much to be desired. Getting in and out of this gas station was more of a maze, around Irvine Spectrum. To my surprise, there was also a line to queue for a pump, like at Costco! The payment terminal at the pump was leisurely and took multiple attempts before able to get an approval. The pump was in good working order but the receipt dispenser was out of paper... ...the cashier inside was lost as multiple attempts to get my receipt proved unsuccessful that resulted in another attempt by another colleague... ...pricing is substantially lower for the area!

    They lost a great client
    Roberto R.

    Have stopped at this place several times before and the restrooms have been Out of service every single time every time I have visited even before covid hit us.They sell food and can not use the bathrooms after you fuel your vehicle ? I understand they have to limit the uses of bathrooms to patrons but every time I stop here to fill My gas and get drinks to keep driving tomLA. I stopped here on Sat 2/20/21 at 1158pm and filled my gas spent over $50.00 and went in to used bathroom and buy some drinks and the attendant was. It only not attempted buy very rude.Stated bathrooms are out of service and themed away .I did not buy drinks since I was turned off by this.I only use shell to fuel My vehicle but my family or I will no longer stop on this station ever again.

    Kenny T.

    Despite the negative reviews, I liked this gas station. It is clean (even the restroom)...their gas prices are competitive...and the location is good. Like other gas stations, they have a minimart that sells lottery tickets, food, cigarettes (for those who want cancer), and other convince store items.

    This shows 2.83 empty pump ready for next customer, then it changes to 2.93
    Dave E.

    BAIT AND SWITCH !!!! The pump says 2.83 per gallon, however after you swipe your card the pump reset and changes price to 2.93 per gallon. This is ILLEGAL. Others noticed this too. I called weights and measures and they said this station has lots of violations for consumer fraud. I have to fill out a form so they can add to legal complaints. Be careful !!!! The employees like to also speak foreign language so you don't understand what they are saying to each other.

    Looks like they would be giving gas away with these lines
    Juan E.

    This She'll station is right next a Carl's Jr and Walmart. So it gets busy. But the price here is very good. I go here often for fuel for work and for my Tahoe. The place is clean and very well lit up. I would recommend even my mom to stop here in the middle of the night if she needed gas. The window washer squeegee is always there and full of washer fluid. The only draw back is that it's in the corner when you come into the parking lot. One way in and out. The lines get pretty long at times during the day. But early in the morning it is wide open. Sometimes just me and 8 pumps. They also have a convenient store if you need to get something to drink.

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    5 months ago

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    7 months ago

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    5 years ago

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    14 years ago

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    13 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    4 years ago

    Fair gas prices and the place is nice and clean. The bathroom is always clean and the fridge is always stocked

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    7 years ago

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    8 years ago

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    10 years ago

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    14 years ago

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    14 years ago

    Usually no line since no one really knows there's a Shell here. Get in and out fast that exactly what I need!

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    14 years ago

    It's very hard to find parking here during my lunch break. If I do find parking here it is very hard to get out of my parking spot here.

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    12 years ago

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    8 years ago

    "You're watching Gas Station TV... Connect with us on Facebook and Twitter..." infinity times

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    8 years ago

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    8 years ago

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    11 years ago

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    14 years ago

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    9 years ago

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    14 years ago

    If I could give this place zero stars I would. 5 min to authorize my card + 10 min to gas up! Slowest fuel pump ever!

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    13 years ago

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    Review Highlights - Shell

    This Shell is located in the Alton Marketplace.

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    7-Eleven

    7-Eleven

    (64 reviews)

    $

    The old Indian guy was so rude ran up to me and yelled at me for not wearing gloves…read more The cashier was very sweet 5 stars for him though

    HORRIBLE customer service at this 7-Eleven in Irvine. This…read moreincident occurred on Friday, January 23 at 10:30 PM. I clearly asked the cashier multiple times to put $60 on pump 4, repeating myself and even using hand gestures because he did not seem to understand what I was saying and then proceeded to get snacks. A few minutes later, when my mother came in to confirm the gas payment, the cashier raised his voice, pointed at me, and accused me of never telling him what the money was for, and my mom got mad and told him not to speak to me in that way and especially because she had just asked a question. And Instead of calmly clarifying the situation, he became confrontational and disrespectful and the worst part is we couldn't understand him at all because there was a significant language barrier. And Because the language barrier was escalating the situation, I asked my mother to return to her car to calm things down, and I remained inside to complete the transaction. Despite this, the cashier continued acting unprofessionally. While I was paying for snacks for myself and my sister, he handled our items roughly and treated us rudely, as if the situation was my fault. This experience was uncomfortable, unnecessary, and completely unacceptable. I will not be returning and would not recommend this location. And I regret putting any of my money here! Management should seriously address customer service and respectful communication at this store.

    Shell - servicestations - Updated May 2026

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