Quick Break Food and Gas. Just horrible. Imo these foreigners DO NOT RESPECT BLACKS. There was no tissue or paper towels in the restrooms and they were absolutely FILTHY. And I could tell they had been filthy all day. Nothing was done to them. It also appeared to me that someone had intentionally failed to put tissue or paper towels or had removed the tissue and paper towels. KNOWING PEOPLE WHO USED THE REST ROOM COULD NOT CLEAN THEMSELVES. And when I told the man that neither restroom had tissue or papertowels he looked at me and his look was like "So What'. JUST HORRIBLE. THESE ARE WHO THE AMERICAN GAS COMPANIES DO BUSINESS WITH. JUST HORRJBLE. read more

Shell Gas Station - Quick Break Food and Gas. Just horrible. Imo these foreigners DO NOT RESPECT BLACKS. - Gas Stations Near Me - Jackson, Mississippi

absolutely awful... Entire store smelt like burnt inscense, bathroom smelt like cat pee and was all busted... only thing the bathroom had a was a toilet, and a sink. No toilet paper, No paper towels. The door was spray painted on the one stall that wasn't zip tied shut... Actually disgusting. read more

I am writing this review in order to share my disappointing customer experience today with your store. I have lived next door to your store for a number of months now. I have frequented once or twice pretty much daily since I have lived here. The gentlemen that work here, and probably own it, have been hit or miss with friendliness. Sometimes they say hi, sometimes they don't greet you and usually they're on a phone call either way. It wasn't a big deal to me as I always got what I needed but definitely took notice of their lack of customer service. This morning I purchased a canned beverage, a Monster energy drink to be specific. It was the tall size with the removable top costing about 4 bucks. When I got to work this morning, I noticed the plastic seal was missing. Something I and the cashier had both failed to notice upon purchase. I thought, no big deal, I'll just exchange it later. Upon explaining the situation to the cashier/owner that rang me up this morning, he opened the beverage with his own hands, then walked me over the cooler to show me that they are sealed. Yes, I explained, that is why I would like to exchange this one because it wasn't sealed when I purchased it. The beverage was clearly still full as he opened it with his bare hands to confirm when I presented it to him. He said he would not be able to do this for me because the company wouldn't credit it for him. Now this is a man I have seen almost daily for months. I have spent hundreds of dollars in his store. I have never had to return or exchange anything and didn't understand why he wouldn't assist me. Furthermore, we are living in global pandemic times. OF COURSE, I wouldn't want to drink a beverage I noticed had already been opened. OF COURSE, I didn't want the beverage after he opened it with his bare hands six inches from his face. But that's all he told me. "Here, take this back" Look, I was in customer service for many, many years. I have dealt with many types of customers, reasonable and difficult. I know "Karen" very well and am highly cognizant and empathetic in a retail environment. But I also know when as a consumer, I have a right to point out an error in sale, and ask for compensation. It was 4 dollars. I didn't ask for a return, simply an exchange. Clearly the money isn't the issue, it's the principle. I'll survive. It's not the end of the world. But is the last time I will set foot in your store. Keep in mind, dear owners, that your customer can easily walk across the street to another convenience store to spend their money and THAT is exactly what I'll be doing from now on. Think about what I've spent in your store on a daily basis and think about what that 4 dollar Monster and bad experience has cost your business. Next time, consider taking care of your customers. Oh, and take the time to say please and thank you to people when you are ringing them up. It doesn't cost a thing. read more

Went in to get Baskin Robbins since it's advertised on the outside of the building. One of the Shell Attendants came up to serve me as no one was behind that counter. I asked for a "1 scoop build your own sundae" and he told me that they "don't have that, only the ice cream in the case." (The sundae info was on the wall behind him with no note saying it was unavailable.) So rather than argue with someone who doesn't want to serve me, I left. read more