1. Shawna Riddle, M.D

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Scotts Valley, CA

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Shawna Riddle, M.D

5.0 (3 reviews)
Closed • 8:00 am - 5:00 pm

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2 months ago

Dr. Riddle is extremely knowledgeable and caring. She includes you in decisions about your health and explains things very well.

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3 years ago

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Sutter Health

This is so great to read, Nancy. Thank you! - Social Care Team

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6 years ago

Dr. Riddle is such a caring person. She always takes the time to hear my concerns and answer my questions. I don't feel ignored or rushed.

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Scotts Valley Center

Scotts Valley Center

2.8(40 reviews)
1.2 mi

Love PAMF! All of my doctors on the same system? Yes please!…read moreNot to mention the care and consideration I continually receive.. I am not simply a number here.. I feel like my doctors know who I am and what I'm doing there and they actually have thought about it and care what happens next. The staff.. MAs.. RNs.. Reception... All seem to know about a patient and make moving from the front to back easy. Just simply said.. You can tell they care.. If you don't already... Get a PAMF doctor!

So PAMF is all I can get for docs given my location and insurance (Aetna - no choice there either)…read more I have had dr coulson in Scott's valley as my PCP for over a decade, I think, since he replace dr conroy. Over the years. I have come to detest more things about PAMF than I benefit from. But my aetna insurance limits me to be pamf. I am 63 and spend about 15k a year for my insurance. 10k premiums and 5k deductible. PAMF has lots of specialists but getting to see one is nearly impossible because... 1) Dr coulson has to see me first and he always makes me wait a few visits with him before granting a referral. 2) if I have not reached my $5k deductible with Aetna, visits to PAMF can run $450 per. This rules out visits for many things I really need help with. Especially mental health... For $450, I will be fine. Except I am not. 3. The specialists wind up referring me to other specialists because they get the diagnosis wrong. I was scheduled for a hip replacement and the week before, they cancelled it because my insurance looked at the X-rays and said yeah that's bad but not that bad. Well it turns out I have sciatica. I cannot describe the pain I have been living with for over a year as PAMF refers and refers and refers. I had trigeminal neuralgia a few years ago. It took me years and many visits to convince the PAMF team to refer me to Stanford. Stanford found the location of my headaches right away and fixed them with only minor brain surgery. I should not have had to wait so long. The same thing happened to me husband, only he has a problem with his pancreas. He wound up at Stanford as well. I am now awaiting my visit to a spine doctor my PCP referred me to. That not until March 9. Meanwhile I have had to go to empowering hands for a leg massage and to five branches for acupuncture. Five Branches is great and cheap. Jake at empowering hands is wonderful but pricey. Still less costly than my insurance co pay.

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Scotts Valley Center
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Scotts Valley Center

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James G Telfer, MD

James G Telfer, MD

5.0(1 review)
1.2 mi

Dr. Telfer has a rare mix of people and medical skills…read more I have never met a doctor with such excellent communication skills and compassion. Dr. Telfer makes it a priority to carefully listen to me, answer all my questions (even when the appointment is running long), and tailors his treatment plan to my lifestyle. He works hard to ensure I understand my condition and am comfortable with the treatment plan. (As a result, I my wait in the waiting room may be longer than desired, but the trade off is that Dr. Telfer will spend a fair share of time answering all my questions once my office visit begins.) He makes good use of the Palo Alto Medical Foundation (PAMF), online patient messaging system to answer follow-up questions, sometimes even saving me from seeing him in person for an office visit. He will refer you out to a specialist and consult with his colleagues within the PAMF, as necessary. I have only good things to say about Dr. Telfer.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.

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Shawna Riddle, M.D - internalmed - Updated October 2026

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