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Shawna Harvey Bookkeeping Services

5.0 (1 review)

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3 months ago

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We've been using Jack Trent & Co. for (4) years now. We…read morehad built a home, and kept our previous home as an investment property, and had other one-offs that year with company and 401k changes, so we thought it was time to seek out a professional and Jack came highly recommended by a work colleague. They have always been knowledgeable, efficient and quick. Also, whenever I have a tax or money question, I email Jack directly and he will get me an answer in no time! This year there was a hiccup on getting our kids' taxes efiled, but they got right on it, and called me the next morning to tell me it was taken care of. Mistakes happen, and that's OK, it's the customer service and the timeliness and the way it is taken care of that matters. And, they do our kids' taxes and efile them for us at no charge. The candy stand is a fun bonus!

I should first say that everyone in this office is truly nice and polite. However, they really need…read moreto work on process. I was asked the same questions multiple times, which made me feel like their attention to detail was lacking. When I met with the accountant to file and review my taxes, I immediately saw an error and I am no tax expert. I took home my paperwork to review, then dropped off the efile consent form a few days later so they could efile my taxes. They never efiled my 2016 taxes. Attention to detail is a big deal when it's your accountant. I was charged an IRS penalty for failure to file, because of their inability to follow through.

Shawna Harvey Bookkeeping Services - bookkeepers - Updated May 2026

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