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Sharon Pascone Insurance

3.0 (2 reviews)
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Allen & Associates Insurance

Allen & Associates Insurance

(5 reviews)

Failure on so many levels. Ask to see the emails where he makes promises where he never follows…read morethrough. We finally had to threaten legal action of his mistakes. He has caused us nothing but headaches and time from our schedule. He blames everyone but himself. His office never follows up, sends wrong information, inverts numbers. We almost had a policy cancellation twice. #1 due to customer letter from our old agent (see email where he said he would take care of it, never did).. and never getting our Escrow company to pay our premium. Although he inverted numbers in the policy he blames Umpqua. Granted at one time his daughter was very sick and he was distracted, but after that no excuses. He just fails on many levels. Distracted, makes mistakes, does not contact. Several times I have received emails or messages on FB where he says "I did not think it was that important and/or you're in a rush" I have been asking for a binder / rider for 3-weeks now, no follow up. I can't say there is anything wrong with Nationwide yet, but I can say if you decide to try nationwide to find a better agent or a trained Monkey. I know they trained monkey will fail too, but at least he/she will be entertaining. Note, once we threatened legal action for his failure on every level he dropped us as a client and we now are handled directly from the home office. I gave ONE star since there is no way to give ZERO. Updated 6/26/2015 -- Complaint Filed with Nationwide Advocacy 800-882-2822, should have is license revoked. Getting worse... seeking litigation against Allen & Associates for Loss & Damage due to not writing the policy correctly and / or notifying the insurance company. Filing a complaint with the Oregon Insurance Board and notified the home office. They are trying to fix the mess he created. We are now out nearly $2400 in fines from lack of escrow due to him not creating or filing or writing the policy.

I've had such a wonderful experience working with Mike ever since I transferred Nationwide agencies…read moreupon relocating to Oregon. I literally had to do nothing besides provide some initial information, get unpacked, and he took care of it all. I had an incident where I needed to file a claim on a weekend, and my message was immediately returned and issue resolved. It's so refreshing and great peace of mind to know that my assets are in the hands of such a fantastic organization and trained professional. I highly recommend Mike Allen and Allen & Associates for your insurance needs. You will not be disappointed.

Sharon Pascone Insurance - insurance - Updated May 2026

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