As a longtime residents of St Petersburg, we were recommended David Reynolds by the oldest jewelry…read morebusiness in St Petersburg, Bruce Watters, when it closed. We have never been disappointed by the courteous, professional, and helpful assistance each time we visit. That would include custom designing, bullion purchases, jewelry repair, or watch cleaning. Having worked in the jewelry business, I know what to look for in customer service and product knowledge. David Reynolds never fails to live up to its reputation as an outstanding, locally owned, full service jeweler.

As an experienced precious metal stacker who's dealt with a number of sellers over the years, I…read morenoticed right away an atmosphere of unspoken suspicion upon entering for the first time, and a business more concerned doing things rigidly than about meeting the customer where they're at. I don't mind no smiles, but some employees there had sneaky eyes and ways of lying to your face about two different types of coins being the same because that narrative suited their side. Also be aware that they are definitely leaning on the side of asking for your information whenever possible on behalf of Uncle Sam.

My fiancé brought our engagement ring to get engraved here. The ring is white gold (18K plated with…read morerhodium). Immediately after he proposed, I noticed the band had yellow spots around the engraving. Upon closer inspection, we believe that it was caused here after the engraving, when they polished it. My fiancé and I came back to raise the issue, we politely explained the above and that we believe it happened here because I have barely worn the ring (it's been less than a week). They said they caused no damage before even inspecting the ring closely. I gently handed over the ring to them, but they only looked at it with the naked eye. They returned the ring by placing it on the glass counter (not in a gentle manner) instead of handing it back to us. When you go to jewelry stores, jewelry is carefully placed on velvet because you're dealing with fine pieces in a luxury business. While my fiancé said he inspected the ring in the store after the engraving and polishing, he was fixated on the engraving and not looking for yellow spots (under certain light, the spots are difficult to notice). I noticed the yellow spots under full white light. They said that the yellowing could be because of skin contact and reactivity, but I've barely worn the ring (it's only been a week) and the yellow spots are not uniformly distributed where my skin makes contact. I'm super careful with jewelry (I don't do chores with it, I don't wear it to bed, I don't cook with it, I don't shower with it). I thanked them for the engraving regardless of the issue we believe they caused. I posted this review on Google Maps, and the store immediately replied defensively stating that it was our fault, and they again argued that it must be because I have acidic skin. My fiancé called them back to further discuss, and they offered to re-plate the ring at no cost without admitting any wrongdoing. My fiancé is a gentleman and good with his words, he displayed patience with the store, and neutral ground was reached, but I'm afraid trust has been broken because it shouldn't have taken so much time and stress by my fiancé to arrive at what is such a simple resolution. Jewelry is precious, and engagement rings even more so because of the emotional significance. When dealing with luxury items and jewelry - trust, professionalism, and customer awareness are paramount. Unfortunately I don't have trust to return here again, and we will fix our engagement ring elsewhere.

I wanted to surprise my husband with a custom platinum wedding ring for Father's Day…read more Unfortunately, my jewelry designer had the piece produced at Bernie's & Son Jewelers. The $4000 ring is a disaster. The designer is absolutely devastated and says that in her 25 years in business she has never seen such bad quality. Worst of all, Brad at Bernie's & Son refuses to accept any responsibility or issue any refund. He says he inspected the ring personally and that to him, it is absolutely perfect. When pressed about it, he just says that he doesn't want the ring. Of course, who would want a ring like that? Look at the pictures. Bernie's & Son are not honest enough to stand by their work or reasonable enough to admit when they make a mistake. I have such low faith in them that I now feel I must go take the ring to be inspected by a reputable jeweler to see if there are any other surprises. Reading other reviews here and elsewhere, I can see that I'm not the only one that has had problems with them in the past, and Brad in particular. I really can't put into words how horrible it feels that this ring that was supposed to be a special gift, is now forever associated with the terrible quality and character of Bernie's & Son Jewelers. I'm writing this review in the hopes that others can avoid having their special gifts and special days ruined by them.

Absolutely the BEST PLACE to buy jewelry and especially engagement rings!…read more My now fiancé and I had a fantastic experience with DJ while shopping for an engagement ring. He and the rest of the staff are super helpful and make the whole experience feel special. Even though we are younger, they never made us feel unimportant or ignored. When it came to the ring exploration stage, DJ made sure to walk us through everything that goes into making a diamond ring, giving us all our options and letting us examine everything, big and small. He also made a point to help us make our money go the furthest instead of just trying to upsell like many other places. Additionally, he was always responsive when we had questions or needed any alterations. Then, when it came to buying the ring for the special day, the staff was always great about making it feel like your Super Bowl and making sure everything went off without a hitch. Then, when it came to the post proposal stage, they were ABSOLUTELY AWESOME! They gave my fiancé cleaning supplies, a jewelry tray, and free cleanings for life in the store! We also had a small issue with the bands being a little too small, and they adjusted her rings free of charge, which was a wonderful surprise. They also have a great insurance provider (Zillion) that covers you internationally and is super affordable, which was a nice, thoughtful choice from them. I truly can't say enough good things! Thank you DJ and the rest of the DD staff for making this the best experience possible, and making our engagement special!

When looking for an engagement ring for my fiancé, I visited several jewelers in Tampa, St Pete and…read moreMiami. Diamonds Direct was one of those jewelers and out of all the jewelers I visited, Diamond Direct stood out for having the best customer service, wider variety of product and best price. Nicole, who attended us was amazing. She was very knowledgeable on engagement rings, she was also very attentive and helpful in answering all of my questions. I couldn't have asked for someone better, now we go to Nicole for all of my jewelry needs. Overall it was a great experience and you bet that I'll be back.

The family has been in St. Pete for over 50 years so it felt only right to support the local…read morecommunity. I didn't expect to meet wonderful women that showed support for being a young mom and understanding of our budget. I've had the pleasure of working with Andrea and Katrina and I love them! Ever meet someone and immediately understand and trust them? That's how I felt with them. Andrea helped me create a beautiful custom ring! I came in not knowing exactly what I wanted but she was able to help me with all the different styles and options. When my ring came in I was immediately in love! Sometimes it's hard to feel confident when your not picking something that you can see and try but Andrea is an expert and knew what size and weight would look good. Sadly, I must have whacked my ring on something because a stone went missing. I was really disheartened but brought it back to Old NE Jewlers and they fixed it even though I hadn't realized it was my fault at the time. This is my first ring so I know to be a bit more conscious now. I want to say thank you so much to Andrea and Katrina! Please go see Andrea if you are thinking about investing in beautiful jewelry, you will be in the right hands! She helped me to get it sized after losing weight. My ring came back shiny and perfect as usual.

They charged me $90 to fix a clasp on a necklace that's worth maybe $30. It was silver. I get it's…read moretiny but what the hell. Insane. I will never come here again.

Great place! Love them. They sized my rings and were professional and it didn't take forever. My…read moreonly beef is their hours suck. I came at 10am on a Wednesday to find them closed and not open until 11. Super frustrating as I work 2 jobs and my days off are limited to get errands done. My bad for not checking the hours of operation but I figured they would be open for sure at 10am.

I purchased a tiger eye silver snake bracelet in 2019. The bracelet broke recently and I contacted…read moreChristy. For a very low cost, the shop was able to fix the bracelet for me and shipped it back to me within a short period of time!! Great service and great people!!

Mavilo was a professional experience all the way through and I'm so glad a friend recommended them…read moreto me. My fiancée and I went together the first time so that she could get her ring size, and try on different diamond shapes to make sure she knew what she wanted. We were lucky enough to helped by Justine who was friendly and fun to work with but also professional and had the answers to all of our questions. After the first time, I coordinated with Justine to keep looking at diamonds and making the final decisions on the ring, and she helped me finalize the ring while I kept it a secret from my girlfriend so that I could surprise her. Justine was able to get a perfect champagne colored diamond from their supplier which she said were pretty hard to come by, and created a beautiful setting for the ring. They even created a wax mold of the setting before going ahead and building the real thing, so that I could see that and make sure all the specifications were what we wanted. Justine was available by text which made communicating discreetly much easier as well which I appreciated. Overall, this was such an amazing experience for a guy who was nervous about the whole process of buying a ring and keeping it a secret the whole time! Thank you to Justine and Mavilo for all the help and I will definitely be recommending Mavilo to all my friends who are in the market for a ring.

Amazing prices, Quality no one needs them. I promise you and you will be so happy. Go see Kim can…read moreonly go there by word-of-mouth.

My soon to be Fiance and I just bought the most beautiful engagement ring from Nicole. We went in…read morethe other day and it was the first ring she showed us. We tried a few others and looked online but none were like that first ring so we went back tonight to look at it again and then decided to purchase it. Nicole the sales person was so so kind and patient with us. Some sales people can be pushy but she really let us take our time. She was so genuine and paid attention to our style so we could get exactly the right ring. My gf didn't even know that she wanted a ring like that until it was on her finger. After we left we got a text from Nicole about a ring for me so we went back and it was perfect!. I actually ended up with two for myself after agonizing over so many others that just weren't quite right. We are so happy with our rings and with our experience with Nicole. She really found our rings for us and they are so perfect. What an experience made truly special shared with Nicole. Thank you Nicole and thank you Landing Company for making such fine and special jewelry.

Beautiful jewelry. Great styles. Gorgeous colors! Unique and well-made, and the client service is…read morefantastic! Tamera was incredibly helpful and provided incredible service. I'll buy more from here.

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

I've been coming in here since moving to 4th Street North in 2021…read more. I probably have purchased 20 or more watch batteries in the past. When I went in there this morning 3/3. To pick up my Invicta watch. That had to dropped off last night. Because, they had to take more links out for it to fit me. It ended up breaking on them. Unfortunately, it's a cheap watch band.. So, when I went back in there. Kevin hooked me up with a new watch band. While I waited for links to be taken out of that one. It's a BETTER band than what I had before. Plus, it's easier to get on and off. I told him I love this place. Because, it's small and personal.. I also like it because it's not like those big jewelry stores. I especially like that Kevin went the extra mile.. So, I could get my watch today. Even though there were problems with the old watch band. So, I ended up coming back this morning to pick it up. And everything worked out in the end. He also didn't charge me... Which was a very SWEET surprise.. I so recommend this jewelry store. EVERYONE is so nice.. And they ALWAYS take GREAT care of their customers.. The Gold and Diamond Center TOTALLY RULES... Thank U so much..

Fantastic service and people!…read more I had damaged my class ring and within a day I had it back and fixed! My family as a whole has been coming here my entire life and each time we have needed a repair, resizing or even buying jewelry has always been a great experience and to this day I recommend you come here for any of your needs to take care of your jewelry!

My wedding ring needed sizing and repair so I went where we had the ring custom made at the Gold &…read moreDiamond Source on Ulmerton in Clearwater. The salespeople were amazingly kind and knowledgeable including Oksana and Vukasin. But the real star of the show was a great jewelry maker behind the scenes by the name of Kyle. He designed a custom repair that had to be tweaked a couple times. Kyle worked with us until he got it perfect. He is a gifted jeweler. Thank you, Doris Rybicki

My wife and I were in recently to have her ring and tennis bracelet cleaned, and inspected…read more Kathleen Law as usual, was so accommodating. Kathleen has been our jeweler from day one at Gold and Diamond Source. Katheleen always greets with a smile and her customer service and knowledge in jewelry is unmatched! Thank you so much Kathleen, for the quality service you always provide us.