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Shantal Skin Studio

5.0 (7 reviews)
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Green Biotics

Green Biotics

2.0(28 reviews)
0.6 miLinda Vista

Have you ever been at a mall but instead wished you were at a used car sales lot, or maybe a…read moretimeshare presentation? Fear not, because now you can! Simply step inside to green biotics and be subject to high pressure sales tactics by sleazy snake oil salesmen attempting to sell you fantastically overpriced skincare items that don't work and you don't need. And if you make the dumb mistake of actually being harassed into purchasing such products, be aware they will make sure that getting your money back is more painful than a root canal. I went in to the store on a Wednesday for a "complimentary facial." I wish I never stepped foot inside the store and I definitely wish I had never purchased any of the products. When I got home my face had become red and itchy where they had applied their highly touted eye cream. I called the store the next morning and told them I would like to return the unused and unopened items. They didn't want to refund my money. I went back to the store on Friday to return the items and they gave me the runaround directing me to call a number that leads to voicemail and still refused to give me a refund. This place is a scam, plain and simple. They will say whatever it takes to get you to buy something and refuse to give a refund. The Fashion Valley store is a new location, but the franchise has previous operations in other locations which have to keep changing their name because they get so many bad reviews: https://www.yelp.com/biz/luxury-cosmetics-la-jolla https://www.yelp.com/biz/mica-beauty-el-cajon-2 Green Biotics was denied a business application in Northern California because city officials believed the store to be a scam: https://napavalleyregister.com/news/local/bad-yelp-reviews-sink-application-for-a-downtown-st-helena/article_8639b4b6-9cd5-5cdc-b4f5-630eb49412dc.html Complaints logged at the Better Business Bureau: https://www.bbb.org/us/ca/la-jolla/profile/skin-care/adore-1126-172011617/complaints Honestly there's too many bad things about this business to post. If you type in "rip off report" or "better business bureau" with any of the business aliases used - "Tresor Rare", "Luxury Cosmetics", "Adore" you'll find numerous reviews which repeat the words "high pressure sales" and "scam" dozens (hundreds?) of times. If anyone else finds themselves in the same kind of predicament I did, you came to this page after you got scammed, as it seems most people who leave reviews do, it's possible to file complaints with Simon, the property manager of the mall. I can't reasonably believe that Fashion Valley would think this store should be associated with their brand or representative of the experience they wish to subject their customers to. Simon has an online complaint form at: https://www.simon.com/contact?mallId=765 Also, you can file a complaint in person at the Guest Services kiosk next to California Pizza Kitchen and speak with a manager during normal 9-5 business hours. Of course... the best option is to just stay far away from this place. Which is what I should have done.

My daughter was told that a refund has been processed already when she spoke with you over the…read morephone but it hasn't. We are waiting on that to return the creams or let us know when we can come in to do that process in person. We went yesterday to green biotics and one of the men who harassed my daughter was working so we did not go in. I left a voicemail today and yesterday trying to reach you to follow up

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Green Biotics
Green Biotics
Green Biotics

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The Laser Cafe Medical Spa - The wonderful nurses of The Laser Cafe!

The Laser Cafe Medical Spa

4.7(855 reviews)
1.8 miHillcrest
$$

Love it here! The staff is nice and friendly and the…read morefacility is clean. I see Jessica for weight loss management and she is amazing! She is really knowledgeable. she takes her time and makes sure that she explains the process thoroughly with her patients.

TLDR: Do NOT have the tech Lyssa work on you! She is…read moreextremely rude, dismissive, unprofessional, and sloppy. Full version: I've been coming to this location for laser hair removal for years. I've treated two previous areas and I'm currently working on my 3rd. I've always had consistent, thorough treatments, until last night. My most recent session with Lyssa was the complete opposite and honestly was a complete waste of money. I had gotten off work at 4 from north county and traffic was bad so I was about 10 minutes late for a 5:15 appointment. However, the clinic was not busy and I didn't see anyone after me so there was absolutely no reason for the session to be so rude and rushed the way it was. The first thing Lyssa said/asked upon us meeting for the first time was if I was there to treat my lower-face treatment. I told her I had never done that before and that maybe she was looking at another Jessica's chart since my name is so common it happens often. When Lyssa starts the laser, she asks if it was painful and I say yes, so she asks if I want to turn it down and I say no, just turn the air up higher. She said it was already at the max setting which it wasn't (I know exactly what that setting feels like after multiple past sessions), but she insisted it was without checking. The entire treatment took under TWO minutes, and she did not go over any area twice, which is the standard every other technician here has followed. That's a $70 per MINUTE session. She asked if I needed aloe and then left the room. Cold. Abrupt. Dismissive. Such a disgusting attitude. I walked out feeling like I she ripped me off and treated me like trash. I should not have to pay full price for a session that was rushed, incomplete, and performed with dismissive attitude and zero care. Instead, she gave me a horrible experience. In my way to the receptionist, I see Lyssa in the hall and she quickly turns into an EMPTY room then closes the door behind her. When I get to the receptionist, I ask for the managers info, which I only do in extreme cases. The receptionist asks me, did you not get the treatment? And I said, "Exactly... That's how short it was!" If the clinic wants to maintain its reputation, there needs to be consistency in training and expectations. What I experienced with Lyssa was unprofessional and below the standard of this location. Sometimes employees get an entitled and rude attitude when they've been somewhere for a while. The manager was supposed to call me back today and has not done so yet.

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The Laser Cafe Medical Spa - B12 with Randy.. and thank you Elijah for taking me through the maze in the back.

B12 with Randy.. and thank you Elijah for taking me through the maze in the back.

The Laser Cafe Medical Spa - Thank you Elias for setting up another B12 appointment for me.

Thank you Elias for setting up another B12 appointment for me.

The Laser Cafe Medical Spa - Welcome to The Laser Cafe!

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Welcome to The Laser Cafe!

Beatitude Aesthetic Medicine - Dr. Aeria Chang

Beatitude Aesthetic Medicine

3.9(106 reviews)
0.6 mi
$$

I usually go to Revive Med Spa in Mission Valley for Botox, but since it had been a while, I…read moredecided to try a new place through Groupon. My first visit went smoothly; the staff was friendly, and the sole injector who did my Botox was kind. We discussed my goals and problem areas, and I felt we were on the same page. I understand results can vary as I've been getting Botox for over three years. In my experience, reputable med spas always make touch-ups an easy and professional process. At my follow-up appointment here however, the sole injector's attitude completely changed. When I mentioned three very minor concerns, the kind of simple adjustments any med spa would normally fix without issue, she dismissed me and said I was "obsessing." She even claimed that in her 18 years of practice, she had never had anyone "obsess" like me. Not only do I find that hard to believe, but there was no reason to insult me as a paying client. She reluctantly added a couple of units to the areas I pointed out, but I left feeling like she didn't genuinely care about the results or my satisfaction. To make matters worse, when I checked out, she told me, "This is the only touch-up I'm going to do. You can't come back again for more touch-ups." The way it was said felt like she was accusing me of trying to get extra Botox for free, which is not only insulting but unprofessional. For me, this was never about "free units", it was about getting the results I paid for. While I'm sure she may be skilled in other services, her judgmental attitude and dismissive treatment left an VERY BAD impression. A good med spa should treat every client with respect, regardless of how much money they think you'll spend... After this experience, I'll gladly return to Revive Med Spa in Mission Valley, even if it costs more. At Revive Med Spa in Mission Valley, I know I'll always be treated professionally, and they go the extra mile to ensure clients are happy. If you value professionalism, respect, and great customer service, I would not recommend this place. There are other so many other great places to get Botox where you can expect to be treated as we should. Nothing sets this place apart from the rest of the med spas in San Diego.

I love Dr Chang and Clarissa! my skin looks amazing every time after and they make me feel so cared…read morefor! highly recommend :)

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Beatitude Aesthetic Medicine
Beatitude Aesthetic Medicine
Beatitude Aesthetic Medicine

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Shantal Skin Studio - medicalspa - Updated May 2026

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