These guys were quick, safe, professional and efficient. They were right in time and helped me out…read moreof a tough situation. I had to have a medium duty truck towed and they took care of me with no issues. Fair and competitive pricing and I didn't feel like I had been taken advantage of after the fact. I would give 6 stars if I could. Great job Darrell!

AAA referred me to Hill Country Towing after my tire blew out on IH 35. My driver Donald came right…read moreaway and towed me to a tire shop. He stuck around awhile to make sure I was OK. He was prompt, courteous, helpful - just a great guy. Sometimes heroes drive tow trucks.

My husbands motorcycle got a flat and we called AAA, after waiting over 7 hours for a different tow…read morecompany that never called or showed after multiple attempts to reach them we were finally sent to Hill Country Customs. They were very responsive and arrived right when they said they would! At that point they could have told us they would be another hour and we would have been happy because at least they responded. I didn't get the drivers name but he was awesome!!

THEY WROTE BACK - I REPLIED…read more.. "...rest assured we know what a tow hook is." "We arrived and informed you there would be a possibility of damages due to the conventional tow hook spots being inaccessible." Apparently, your tow driver does not and did not know where the tow hook on the rear bumper is on this car - the tow hook on the car is on the rear bumper which was easily accessible. This is obvious in the first photo. These photos are also before the pull, they are photos of when it was stuck. Also, the original damage caused to the car was in the front end - not the rear - which is also obvious in in the first and last photo. "I spoke with your collision center as well and sent them the hold harmless form you signed. We agree, this could have been avoided if you hadn't driven off of your paved driveway onto a boulder. " The front-end damage could have been avoided - but your driver caused the damage to the rear axle assembly WHICH NEVER TOUCHED THE BOULDER !!! Also, I too talked to collision center, and they pointed out that although the front was damage by the boulder, your tow driver caused the damage to the rear axle assembly, and that he should have definitely known about the tow hook on the rear bumper and have pulled the car off the boulder from that point - not from the rear axle assembly!

When my car suddenly wouldn't start after 4pm I knew I'd be in a rush to get things done before the…read morehour when every business stops taking calls. The garage I called gave me JV's number for service. JV came in a reasonable amount of time with a modern rig and got my so-not-miniature sedan out of what looked to me to be an impossibly cramped parking spot. He did so very quickly and with complete confidence. He was friendly and professional, and even dropped me at home on the way. Since he wasn't sure if the lot would be open when he got there just after closing and knew the mechanics didn't have a key drop, he advised me to keep the key, double-check the car was locked when I hopped out at my house, and to drop the key off tomorrow to be safe. When I arrived the next day, my car was expertly parked within the security gates but I appreciated the advice. I got a discount since I'd been referred by the garage. Truth is I would pay full price to hire him on my own. He's marvelous.

Called needing a in town tow. They were polite and told me they were on a tow already. But could…read moremeet me in 30 min. They followed up with a phone call once they arrived to meet me. They driver was polite, knowledgeable, and fast. He made everything look easy. He pushed my Jeep out of the parking spot and loaded it. He allowed me to drive ahead to the auto repair shop while he finished locking the Jeep down. So I was able to talk to the auto repair guys and have them ready. He unloaded it and was professional in telling me how to pay him. Awesome I highly recommend them and saved their contact in my phone. Thank you.

Blew a tire on the freeway. Like a bad movie, the Jack broke and the lug nuts were on too tight. We…read morewere stuck and out of options then I found Ken aka the Wrecker Man! Like a hero saving the day he found us in under 30 minutes and had tire changed in minutes. Then, like I said, a bad movie, the vehicle wouldn't start. He jumped the vehicle for free! His only concern was helping us and getting us safely off the highway. Ken was truly a hero to us!! I would recommend him anytime!! Thank you to our God sent angel!

Answered the phone promptly after 10pm, got a wrecker quickly and picked up my car. Very…read moreprofessional and efficient.

I had an accident where a truck pulled out in front of me. My vehicle was towed to Comal towing in…read moreSpring Branch by request of the officers present, and I was instructed by the driver to call ahead of time to let them know when I wanted to come get things out of my vehicle and didn't have to wait an hour or so. When I got home, I called and was given a lot of trouble, I felt as though I was being criminalized for something that I had not done, and that my vehicle was being held hostage, along with my things. I eventually got my stuff out, and realized I left some important things in the car and needed those as well. I called Comal towing in Spring Branch again and was told to call back tomorrow because they don't sit around doing nothing, they aren't on the lot and are out on calls, this was 3 hours before they closed. That night I decided I was going to get my vehicle out of there and taken home where the adjuster can view it without trouble and tell me what's going on. I called Interstate Towing and explained the situation and was met with sincere concern and empathy from Hailey. She explained to me some of the important laws regarding my situation, and apologized that I had to deal with that. She did everything she could to help me get my vehicle out of there and back home. I called Comal towing in Spring Branch and told them I wanted my vehicle out of there and would be bringing another wrecker to pick it up. Anthony showed up quickly after having left another scene and was very courteous as well. He, as well as Hailey, were both very happy and polite through everything and before I had even made it to the other place to get my vehicle out, I had already recommended Interstate Towing in New Braunfels to another friend, in the event that he needed to have a vehicle towed. If you've ever been in an accident, you know it's not a fun situation to be in, there's a lot of stuff that needs to be taken care of quickly, and there's no room for negativity. Up until now, this whole ordeal has been very taxing, and Interstate Towing in New Braunfels has given me a bit of welcomed relief in this situation. My deepest heartfelt thank you goes out to Hailey and Anthony for their assistance today. They have truly taken a lot of stress off of me, and made it feel as though something hasn't been stolen from me.

Fast, friendly and well equipped to handle the job. I believe J.J went above and beyond for us…read moregiven our situation. He even noticed additional issues while under the truck we were unaware of. he's definitely got my business !

One of my back tires had a slow leak. I had traveled to San Marcos from Gilmer, TX. Found out my…read moreslow leak was now faster. Found J and J on Yelp. They water tested the back tire and found the nail. They also water tested my other back tire but found no leak. Quick, efficient, no sales pitches and charged me way less than I anticipated. I would recommend anyone go there for quick, efficient service and great value!

1st time visiting this shop and now I will never go anywhere else! Great customer service. My tire…read morewent completely flat from a razor blade and I walked into the shop expecting to purchase a new tire but was super excited when the offer me a repair option. Super impressed and highly recommend this family owned company.

From the first initial call, Dakota was very kind and informative!…read more When I went to pick up my car, Jessica was so helpful and so nice!!! This is the best tow company I've ever come in contact with! Everyone was so nice and patient!

They had the nerve to charge $662 for a tow for my daughter after they took her car and several…read moreother college kids cars in the middle of the night and didn't report the car properly to the authorities so we can find a vehicle. Not only did they charge an egregious fee I will be suing and taking them to court

They not only made my car look like new, they did it in exactly one week. I dropped it off one…read moreThursday and it was ready the following Thursday! They had to order parts AND paint the car! it looks beautiful. I am very pleased. everyone there was very nice and helpful. And they are very honest. one of their reps, James, used a bit of solvent to completely wipe off a mark that I thought was a scratch. He could have lied and padded their repair bill, but did not.

I'm impressed because this location of Crash Champions served me well! My individual service writer…read morewas Richard, and he was forthcoming with the work that needed to be done on my car, interfacing with my insurance company to get it processed, and they were able to effectively make the repair in a timely fashion. I also got to meet the new general manager, who was attentive to my questions, and who I noticed interfacing with the difficult customer. He remain professional and calm while this potential customer aired her grievances, which were larger directed at her insurance company. Even though she was getting angry, he remain calm and collected. If any other work is needed on my car, I will be bringing it back here. Thanks guys!