I have been going to PT for over 2 months now since my last knee surgery. I picked this office due…read moreto its close proximity to my house since I found riding in cars and really anything in general very uncomfortable. My surgery was no walk in the park and I knew my recovery wouldn't be either. However, I really have to sing the praises of this office. I have been to physical therapy several times in my life. I am that person that has broken something on every limb, or that limb period so I have seen my fair share of Therapists who go through the motions with you but are really just overworked, overbooked, understaffed, disinterested, or all the above. The staff at ESSMC have been rather exceptional. There definitely were times that I was being a real pill while attending therapy. But the staff would talk to me and keep me looking toward the positive. I especially like Marielle and John. They are both dedicated PT's that really work with you, and push you to go past your comfort zones. The technicians in this office are also very helpful and personable. If you need to visit a physical therapist and are in the area (they have several offices in the Eastern areas of Pittsburgh) I would highly recommend this establishment. I have come a LONG way since starting here and really have to thank them, along with my dearly patient and loving husband, for all the support and encouragement.

I went to this practice due to it's close proximity to my home. While the care I received for my…read moreinjured elbow was top notch my overall experience left me feeling taken advantage of. Let me explain. Andrew and his staff were excellent in caring for my needs. The problem was the price tag that came along with this care. The billing department associated with this practice leaves much to be desired. It started in with being told I had a zero copay, which by itself shame on me for not checking. However, I never received a bill until after my therapy was completed. 20 visits later totaling over fifteen hundred dollars!!! I must add I needed 10 additional treatments because the head PT misplaced my medication for my ionophoresis therapy-upon my initial visit. so my doctor prescribed 10 more treatments. I had never received a bill so I figured I would continue to go. Anyways once I got my first bill, post treatment, fifteen hundred dollars later, I called upset with the sticker shock. Of course blamed my insurance and slow payments and coordination of billing process but needless to say felt taken advantage. Received a voicemail from head PT with not even a true apology!!! Needless to say won't be back because of and be careful as a new patient for what your signing on for financially!!!

Employees I felt were VERY unprofessional in what they said and how they conducted the center and…read morethemselves. Did lose a little weight but the laser treatments were worthless, did not work and very expensive. Had employees who were not experienced or understood what they were doing. Never would refer anyone to them. The office manager was the worst with professionalism.

DON'T WASTE YOUR TIME or $$$$ at the Murrysville location. This place wants $1600 UP FRONT, in…read moreexchange for a copy of foods they recommend and a bottle of liver supplements. When I called for more information, they insisted that I come in, then heavily pressured me like a used car salesman, a very RUDE car salesman.

I tried quite a few rehab places (including other branches of this organization), and this is the…read moreONLY one I'll use. The staff is knowledgeable, friendly, caring and just really, really good at what they do. I've rehab two knees a shoulder and a back injury-all with excellent results. And they can deal with my cranky husband when he needs help. A real ten star organization.

From the owner: In addition to physical therapy, the UPMC Rehabilitation Institute in Plum provides a variety of…read moreoutpatient rehabilitation services. Conveniently located in Pine Valley Plaza, this location serves the community of Plum and surrounding areas. Visit our website or call 724-325-1270 to schedule an appointment or learn more. UPMC Rehabilitation Institute was formerly known as UPMC Centers for Rehab Services.